Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,935 questions
0 answers
My Authenticator app is not working
My Authenticator app is not working how do I fix it. I cannot sign into my work email without it
asked 2024-06-29T18:21:10.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bonny Benoît (CCOMTL)
0
Reputation points
edited the question 2024-06-29T18:21:41.94+00:00
Bonny Benoît (CCOMTL)
0
Reputation points
1 answer
Where is my Recovery Key
Trying to reset multifactor authentication in a work app and need to enter my “Recovery Key” that I was “provided when I set up multi factor authentication”
asked 2024-06-29T15:36:22.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 23%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Picard, Mindi
0
Reputation points
answered 2024-06-29T15:45:21.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
59,721
Reputation points
1 answer
Accidentally deleted microsoft authenticator for my work account
Today i was using my phone and accidentally deleted my work account from my authenticator app. Now what are my option.
asked 2024-06-29T12:57:48.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sayem ahamed
0
Reputation points
edited an answer 2024-06-29T15:01:14.9033333+00:00
Andreas Baumgarten
101.2K
Reputation points MVP
0 answers
Keep getting "Complete setup" pop up from Microsoft Authenticator when trying to autofill passwords
As per numerous other posts after reinstalling ios on my phone and manually reinstalling all of the apps, authenticator can "see" my usernames and passwords stored in it but it refused to AUTOFILL into Safari or apps like it used to. Can this…
0 answers
Ich habe die Authenticator App und das hat auch alles funktioniert aber da ich jetzt ein neues Handy habe kann ich darauf nur auf dem alten zugreifen aber das ist kaputt wie kann ich das rüberziehen?
Mein Problem ist, dass ich meine code per authenticator app nicht auf mein neues handy übertragen kann. mein altes ist kaputt und ich kann nur relativ kurz drauf zugreifen wenn es geladen ist kurz darauf ist der akku wieder leer und ich habe schon…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
11 answers
Autofill not working for Microsoft Authenticator for iPadOS
I've used MS Authenticator for 2FA and as a password manager for many years with it installed on my iPhone and regular use through Edge on Windows PC. I'm setting up a new iPad; I've installed MS Authenticator app and signed in using my outlook account…
asked 2024-06-12T14:16:33.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Marcus Kirkness
205
Reputation points
answered 2024-06-29T08:23:47.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 79%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jbbordea
0
Reputation points
0 answers
Unable to transfer two-factor authentication to Microsoft authenticator
Hello everyone, I just bought a new phone and I want to transfer my two-factor authentication to it but I can't do it :( I activated cloud backup and when I synchronize my new device the only 2fa that appears on my new phone is that of my Microsoft…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Cannot Access Authenticator App
Deleted app and redownloaded it, I'm trying to access my security info and my computer will send me a 2-digit number, but it does not allow me to type it in. It doesn't give me the option to.
asked 2024-06-28T19:45:13.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Schlenk, Audrey
0
Reputation points
answered 2024-06-29T00:21:53.8933333+00:00
Devarajan M
0
Reputation points
2 answers
Unable to Receive Code When Signing In to Microsoft Account
I am unable to receive a code to my phone when trying to sign in to my Microsoft account. I have tried deleting and reinstalling my computer as well as resetting it and reinstalling Office 365, but I am still unable to access my account. I am hoping to…
asked 2024-06-28T19:58:39.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Fred Taylor
0
Reputation points
commented 2024-06-28T22:05:16.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 34%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Joel Durand
0
Reputation points
0 answers
Request - Access control for Outlook and other O365 apps
Request - Access control for Outlook and other O365 apps New Company IT Policy has been rolled out and as a part of complaince proper access control mechanisms need to be brought in O365. Granting mobile access only to few user accounts. Restricting…
asked 2024-06-26T05:03:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tamil Selvan M
5
Reputation points
commented 2024-06-28T21:50:51.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tembo, Joe
0
Reputation points
0 answers
Asking for a code during sign in
I have lost my #65 business account and also my copilot 365 license. When I try to log in to the it asks for a code I tried every device I have updating deleting just trying everything. reset my computer reinstalled apps. Still it wants a code it will…
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,935 questions
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84 questions
asked 2024-06-28T19:44:53.0533333+00:00
Fred Taylor
0
Reputation points
asked 2024-06-28T19:44:53.0533333+00:00
Fred Taylor
0
Reputation points
0 answers
"Solicitud denegada, Se envió una solicitud de verificación de identidad a su dispositivo móvil, pero la denegó"
Intento iniciar sesión en mi cuenta de Microsoft y me pide códigos de autenticacion, me manda un código para ingresar en la app de authenticator, sin embargo, cambia al instante y me aparece una pantalla que dice "Solicitud denegada, Se envió una…
asked 2024-06-28T18:14:38.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Santiago Muñoz
0
Reputation points
asked 2024-06-28T18:14:38.5266667+00:00
Santiago Muñoz
0
Reputation points
1 answer
How do I turn off the authenticator requirement on accounts?
I am having SO much trouble with microsoft authenticator connecting to my device and I want to remove the requirement from all accounts. I manage a team of older folks who are reluctant to download it and not tech savvy. I consider myself to be fair in…
asked 2024-01-17T19:23:25.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
ANNEKE JOHNSON
0
Reputation points
edited a comment 2024-06-28T18:10:58.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Thaddeus Haines
0
Reputation points
4 answers
Keep getting complete setup pop up when trying to autofill passwords
Hi please help this is driving me crazy i have deleted reinstalled, restarted phone, signed into everything possible and I still get this pop up when trying to autofill my passwords from Authenticator. I just got a new iPhone 15 pro, transferred…
asked 2024-06-13T13:01:21.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Gray
55
Reputation points
commented 2024-06-28T16:16:03.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joe Svec
25
Reputation points
0 answers
Initiate OneDrive Sign in prompt
Using MFA in Server 2022, OneDrive starts at sign-in but fails due to MFA requirement and sits in system tray with a Red X. User is required to right-click and select Sign-in Would like to know what command or script code could be run to call whatever…
asked 2024-06-28T14:15:43.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michael Norton
0
Reputation points
asked 2024-06-28T14:15:43.76+00:00
Michael Norton
0
Reputation points
0 answers
Got Hacked. Hacker installed Authenticator app
My phone got hacked. The hacker downloaded Authenticator app cause I received text messages with codes from Microsoft. I changed password and downloaded Authenticator app too. Can the hacker still have access too? How can Microsoft disable the hackers…
asked 2024-06-17T16:30:19.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nora Aguilar
0
Reputation points
commented 2024-06-28T13:47:17.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Hooper
0
Reputation points
1 answer
I can not use the Authenticator any more
Hi. I had to switch smartphones (iPhone) because my old one was not working any more. I restored the iCloud Backup but now I am unable to use the Authenticator to confirm my login attempt. I am writing this post from another MS account I have. I am the…
asked 2024-06-20T09:59:35.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bürckner
35
Reputation points
commented 2024-06-28T09:49:37.03+00:00
Daniel Bürckner
35
Reputation points
1 answer
Can I authenticate myself with an OTP code using the Remote Desktop app?
I work for an organisation that uses RDP when logging in from a remote location. After signing in with the credentials, a notification from the Microsoft Authenticator app is pushed to my phone to verify the log in attempt. In the microsoft security…
asked 2024-06-27T08:42:06.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Abel Provily
0
Reputation points
answered 2024-06-28T06:08:31.4433333+00:00
Karlie Weng
15,916
Reputation points Microsoft Vendor
1 answer
Disable Microsoft Authenticator registration for users in a trusted network
Hi everyone, I set up a conditional access policy in which my users are not prompted for MFA with Microsoft Authenticator when login in a trusted network, meanwhile when they try to access cloud apps (such as Outlook, Teams and so on..) from an…
asked 2024-06-26T11:14:05.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cataldo Ferrante
0
Reputation points
commented 2024-06-28T04:46:53.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sandeep G-MSFT
15,816
Reputation points Microsoft Employee
3 answers
One of the answers was accepted by the question author.
Microsoft account needed to access my certification
Hello, I forgot my Microsoft account which i passed the certification with. I have to access to my certification. When i tried to link it with a new account i couldn't find the Access Code anywhere ( i didn't receive it with the MC ID). Could you…
asked 2024-06-25T19:01:55.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 73%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anass samiri
20
Reputation points
commented 2024-06-28T01:24:26.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yanhong Liu
4,420
Reputation points Microsoft Vendor