5,936 questions with Microsoft Authenticator tags

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error code 500121 on my school account?

no matter what i do cannot get my school account logged in on my auth app. have googled and tried every video error code 500121 is all error i get.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,446 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
JavaScript API
JavaScript API
An Office service that supports add-ins to interact with objects in Office client applications.
918 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,450 questions
Microsoft Copilot for Microsoft 365 Development
Microsoft Copilot for Microsoft 365 Development
Microsoft Copilot for Microsoft 365: Microsoft 365 Copilot refers collectively to Copilot experiences within Microsoft 365 applications.Development: The process of researching, productizing, and refining new or existing technologies.
84 questions
asked 2024-06-24T18:33:20.09+00:00
estelle damster 5 Reputation points
commented 2024-06-25T06:10:19.91+00:00
JimmyYang-MSFT 50,026 Reputation points Microsoft Vendor
4 answers

PLEASE SOMEONE HELP ME

Can i restart or set up again the Authentication app?? Theres any i can do to open my microsoft account without code or something?? So this is happen, my account is already logged in to the authentication app, I'm about to open my school account on their…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,446 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,275 questions
asked 2024-06-20T16:13:43.52+00:00
Wirona 0 Reputation points
commented 2024-06-25T05:37:14.33+00:00
Sandeep G-MSFT 15,816 Reputation points Microsoft Employee
0 answers

Authenticator App issues

I have recently used the Authenticator App after having my email account compromised. I have since had to delete my email account and there are several apps that were affected as well. One app for instance, when I want to change the security settings…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-25T04:20:01.47+00:00
Michelle Van Gilder 0 Reputation points
1 answer

Authenticator not linked to Admin Account

I am trying to log into my very small business admin account, but the 2FA keeps sending me to Authenticator, which doesn't seemed to be synced for the Microsoft admin account. I am in a vicious circle of trying to fix it, but can't because everywhere I…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,275 questions
asked 2024-06-07T17:43:22.9766667+00:00
Steven @Pulse Management 5 Reputation points
commented 2024-06-24T20:17:09.8333333+00:00
CM123 0 Reputation points
20 answers One of the answers was accepted by the question author.

Where do I find the QR codes for Microsoft 365 accounts?

I have successfully restored Authenticator to a new phone. All the accounts are working except for the five Microsoft 365 work accounts that I use. They all tell me, "Action required. Scan the QR code provided by your organization to finish…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2022-05-24T21:00:17.77+00:00
Neil Benson 291 Reputation points MVP
commented 2024-06-24T19:10:08.3033333+00:00
Linda Edmondson 0 Reputation points
2 answers

Unable to log into authenticator

I recently was signed out of work email on my works account since getting a new phone. I tried to log back in and it required authenticator. However, with getting a new phone I also had to go set up my authenticator. When trying to add my work account…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-04-07T11:43:17.64+00:00
Hannah Fraser 25 Reputation points
answered 2024-06-24T17:24:41.1633333+00:00
Carmen Alarcon 0 Reputation points
3 answers

Microsoft authenticator cannot access account Office 365 buisness

I accidentally deleted my Microsoft authenticator app without backing up and now can't get in to mine business account. I've tried contacting support on your website but I can't access it as I can't log into the account. I have also tried the phone…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,428 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-24T11:26:25.4466667+00:00
Admir Filipovic 5 Reputation points
answered 2024-06-24T14:25:19.49+00:00
Admir Filipovic 5 Reputation points
0 answers

Autofill on iphone from microsoft authenticator stopped working

Every time i try to sign in to an app or website and uae autofill, it asks me to sign in to microsoft authenticator, but i am already signed in. It didn’t behave this way before today.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-24T13:00:54.21+00:00
Pierre-Luc Miville 55 Reputation points
1 answer

MS Authenticator Phone Sign-In "Action Required" after each app restart on Android only

Hi, I have two work accounts from the same domain/tenant configured in my MS Authenticator app on Android (Pixel 8, all up to date) and passwordless/phone sign-in enabled. On one account it works fine. But on the second account, every time I close the…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-24T06:33:15.05+00:00
ftm_it 5 Reputation points
commented 2024-06-24T09:31:53.55+00:00
ftm_it 5 Reputation points
2 answers

Microsoft Authenticator Bypass

Hi all, My phone broke that I used for my Microsoft Authenticator, and now I can't log in to my work admin account and I'm the only admin. Is there a way to bypass the authenticator? I'm open to any ideas on what to do. Thanks! -Jordan R

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,275 questions
asked 2024-06-04T12:03:57.13+00:00
Jordan Rehrer-Reinert 0 Reputation points
commented 2024-06-24T04:09:40.57+00:00
Givary-MSFT 30,071 Reputation points Microsoft Employee
1 answer

Unable to login to Microsoft 365 account because 2fa is enabled and my old phone with authenticator app is not accessible

My old phone with the Microsoft authenticator app got damaged and can't be accessed. So I got a new phone and downloaded the authenticator app on it. But when I'm trying to log in to my MS 365 work account it asks for verification code from the…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
Windows 365 Enterprise
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,275 questions
asked 2024-06-16T17:51:32.15+00:00
Disha Majgaonkar 10 Reputation points
commented 2024-06-24T03:43:23.4533333+00:00
Navya 6,115 Reputation points Microsoft Vendor
0 answers

About the authentication methods supported by Microsoft Authenticatior

Hi. Dear Contact Person. Currently in MFA Authentication for an Intel application called IntelEMA, When I tried to use Microsoft Authenticatior, it could not be used. The manufacturer has responded as follows. Intel EMA supports all authentication…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-24T02:07:44.3233333+00:00
2 answers

Problema para acessar a conta

Estou tentando acessar a minha conta de estudante do teams pelo celular, mas infelizmente não estou conseguindo. Quando tento fazer o login é solicitado um código do authenticator, porém ao acessar o authenticator também é solicitado um outro código,…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,446 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-04T16:20:00.9966667+00:00
Júlia Sena 0 Reputation points
commented 2024-06-24T01:08:19.5833333+00:00
Robin Sheng-MSFT 865 Reputation points Microsoft Vendor
1 answer

Bizz Micro365 authenticator loop login issues

I have Micro365, I use it everyday on my.work laptop. When I try to login w any other laptop or my phone I get sent into a loop w the authenticator. Try to log in it says check my authenticator for the verification code I go to authentra cater app it…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-21T23:07:02.8533333+00:00
MICHAEL SHOULDERS 10 Reputation points
answered 2024-06-23T23:08:38.0933333+00:00
Kassidy Hadix 0 Reputation points
0 answers

AUTH ERROR

I accidentaly deleted the android app and now i cant login cause even when i try to login in the app of the previously registered device, it ask me for the code that is supossed to be generated by the app itself and its an infinite loop

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-23T20:41:51.0166667+00:00
Edduar Acosta Iglesias 5 Reputation points
0 answers

Unable to access school account due to authenticator failure

I need access my urgent school account but whenever i try to sign in, it display the authenticator number but i do not get any notification or code on my mobile device(s). Then when i try to login to my authenticator school account it then again takes me…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-23T20:25:24.3333333+00:00
MADHAV MALHOTRA 10 Reputation points
1 answer

Why does authenticator give an 8 digit code when Norton requires 6 digits

I'm trying to log in to Norton but can't go ahead because of the authentication

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-22T11:10:09.99+00:00
Leigh Ann Halstead 0 Reputation points
commented 2024-06-23T15:12:52.2666667+00:00
Leigh Ann Halstead 0 Reputation points
0 answers

Microsoft Authenticator no show numbers popup

I downloaded Microsoft Designer from the App Store for iOS, and upon startup I see the field to write the email and a button to log in with the Microsoft account. I write the address, tap the button and I am transferred to Microsoft Authenticator. On…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-23T13:18:44.4166667+00:00
Marcello Gianola 0 Reputation points
0 answers

How to find my authenticated account back in the authenticator app

Recently, I have been added to a Teams group that requires authentication to get in as a visitor, after scanning a QR code shown on the web by the authenticator app, i was successfully logged in to Teams which the authenticator appears to have some code…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
asked 2024-06-23T11:00:39.0166667+00:00
Viv C 0 Reputation points
3 answers

I can't find my Instagram account in the app even though I added it a while ago

When I tried to open your account in Instagram, it asked me for the two-factor authentication code, but when I went to the application, I did not find the account in the new phone, knowing that the rest of the accounts are only Instagram, and because I…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,936 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,275 questions
asked 2022-02-28T10:50:37.133+00:00
AL-MIRZA Hussein 1 Reputation point
edited an answer 2024-06-23T07:54:55.4466667+00:00
mattishupe 0 Reputation points