Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,362 questions
1 answer
traditional remote connection works but remote desktop app doesn't
I can use mstsc.exe to successfully administer a remote PC (by IP address). However, the downloaded remote desktop app will not connect, it reports... You have been disconnected because another connection was made to the remote PC. Error code: 0x516…
asked 2023-07-12T13:36:55.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Richard Hood
5
Reputation points
commented 2024-07-02T21:52:53.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chad Richardson
61
Reputation points
1 answer
One of the answers was accepted by the question author.
Remote Desktop + iPadOS 18 beta2 + iPad Pro 11 M4 = Magic Keyboard not working
As from title, my configuration: Remote Desktop v. 10.5.8 (5419) iPad Pro 11 M4 iPadOS 18 beta2 My Magic Keyboard is not working/recognised when I Connect to a Windows machine, any suggestion?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 30%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
3 answers
Remote desktop client - connection worked once
hello, I use remote desktop client on an android tablet to connect on my remote server. When i click on the checkbox before connecting, I cannot connect on the remote server anymore (but no problem if i add another server, of if i leave the checkbox…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 64%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Azure Remote app web client failling with incorrect password for MFA enabled users.
We currently have an environment in which the logins to Azure Remote Apps are failing through web access with the following message below. The login will connect and work correctly when MFA is not enabled for that user. The login will connect and work…
asked 2024-07-02T15:40:11.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
James Allen
0
Reputation points
answered 2024-07-02T17:50:36.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 79%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nikhil Duserla
565
Reputation points Microsoft Vendor
2 answers
Windows 11 RDP No Smartcard Credentials Shown
When attempting to use RDP to connect to another local desktop, after entering the name of the computer and hitting "connect" it prompts for credentials, however there are no credentials shown. A smart card is used to login to the computer and…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Using RDS CAL License on Multiple Servers
I have 200 RDS CALs and I want to install them in my data center (DC) and disaster recovery (DR) setup. Is it possible to use the same RDS CAL license for 2 servers in the DC and 1 server in the DR? If not, how can I install the licenses across both DC…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
1 answer
Make cursor more visible in RD for iPad
Requesting feature to make cursor more visible. It's often difficult to find on the screen! Thanks so much!
asked 2024-06-30T06:31:06.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 23%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Cal Wright
0
Reputation points
answered 2024-07-02T07:37:05.75+00:00
Karlie Weng
15,916
Reputation points Microsoft Vendor
0 answers
Unable to Access Workspace from VCL
I'm using Microsoft Remote Desktop on mac right now. The icon for workspace in my VCL just disappeared today. And if I tried to add workspace, then I just got a message saying a workspace with the same URL has already been added. How can I fix this? Does…
asked 2024-06-30T22:48:55.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
Daniel Zhou
0
Reputation points
commented 2024-07-02T07:27:27.4066667+00:00
Karlie Weng
15,916
Reputation points Microsoft Vendor
3 answers
Server Error in '/RDWeb/Pages' Application.
Hi all We have a remote desktop services environment where users access most apps internally via our RDWeb gateway Just today, we started to get a weird error which has never happened before Also nothing has changed on the server since last…
asked 2022-04-04T02:40:12.163+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BingC
1
Reputation point
answered 2024-07-02T06:16:23.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AlexanderB
0
Reputation points
1 answer
Remote desktop session not responding to mouse or keyboard
Using Microsoft Remote Desktop 10.9.6 (2188) on MacOS 12.7.5 connecting to a Debian 12 (Gnome 43.9) (latest) X86 laptop with built in 'remote desktop' setting turned on. The connection is made, logged in and the screen is visible, but mouse or keyboard…
asked 2024-07-01T16:25:21.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 80%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Martin Mi
0
Reputation points
edited an answer 2024-07-02T05:43:33.7033333+00:00
Karlie Weng
15,916
Reputation points Microsoft Vendor
4 answers
User needs to change password on first login but only access is via RDP. RDP will not permit user to connect to make the password change
I'm working on an Industrial Control System build, with a small dozen or so machine Domain comprising Windows 2019 DC, Windows 2019 member servers and Win 10 Clients. The AD Domain controller is configured with a number of user accounts, each of which…
asked 2022-10-25T13:54:19.927+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 34%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tim C (ICS Security)
66
Reputation points
commented 2024-07-01T15:06:31.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yakupov, Mikhail
0
Reputation points
3 answers
Server 2022 RDP printing error
All of a sudden I'm seeing an occassional printing error on our server: user is connected via RDP and tries to print on their local printer. Nothing happens and user sees no error. Server event log says this: The document Print Document, owned by user1,…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
6 answers
how to copy setup of Remote Desktop for Mac to a new profile ?
Hi, I have many PCs and Workspaces configured on my actual profile and I need to move to a new profile, and I don't see how to export or copy everything to my new profile. thank you for you help
asked 2021-05-16T21:47:29.187+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cyrille BENAC
6
Reputation points
commented 2024-06-29T14:11:20.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bing
0
Reputation points
6 answers
How to fix ""the target identifier in the request was not found in the tenant" when logging to AzureVM with AAD web credentials
New Azure VM joined to AzureAD. Followed-default setup. When logging into the AzureVM using web access over rdp client, we get prompted for web interactive login and once authentication completes we receive the error: "the target identifier…
asked 2023-04-25T01:13:32.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
IWSIT admin
50
Reputation points
commented 2024-06-29T13:19:12.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kari Halinen - ITC
5
Reputation points
10 answers
iPad cursor does not correspond to mouse position on RD server
Attempting to control my PC from iPad using iPad's RD Client app. Due to different resolutions, the iPad cursor does not correspond to the mouse position on the remote PC, hence clicking the right button on the remote PC is a complete guesswork. How can…
asked 2024-01-14T18:10:36.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BenjaminBreeg
5
Reputation points
answered 2024-06-29T11:02:21.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 53%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phạm Quang Vinh
0
Reputation points
1 answer
Active Directory - RDP Users Users Cannot Reset Own Password
We host cloud environments for our customers that they access via RDP (using RD Gateway with SSL - not Terminal Services). The environment in question is running at Server 2012 R2 functional level.There are technically 2 domain controllers running (one…
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
4,992 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,130 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,362 questions
asked 2024-01-31T22:16:20.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 16%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Justin Hawn
0
Reputation points
commented 2024-06-28T21:03:37.1833333+00:00
Justin Hawn
0
Reputation points
1 answer
Microsoft Server 2012 R2 issuing only temporal licences
I've configured my server with 50 licences in mode Per User. The RD Licensing Diagnoser doesn't show any errors and displays 50 available licences for clients for server "WIN-4QESFF2AD43". Also in my Local Group Policy Editor, I've enabled the…
asked 2024-06-28T08:54:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Diego
0
Reputation points
answered 2024-06-28T19:30:33.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 97%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jacen Wang
0
Reputation points Microsoft Vendor
1 answer
Microsoft Remote Desktop app can't use 2 screens.
I've been having problems with the remote desktop connection from the native Windows client, on the Windows 11 operating system version 23H2 Build 22631.3593. the image always freezes if I am connected from an external network to a server, but if I use…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
32 answers
FSLogix and Windows Search Issues in Server 2022
Hi All, There are quite a few archived forums regarding this issue, however I am hoping someone can help. I am using FSLogix with Windows Server 2022 Remote Desktop Services. The environment is simple, with two session host servers and a file server…
asked 2022-12-08T05:26:42.183+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB2%3C/text%3E%3C/svg%3E)
BerryBlack-2380
111
Reputation points
commented 2024-06-28T12:03:03.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 64%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Philippe Marro
5
Reputation points
1 answer
How to fix white camera display in Teams on Azure Virtual Desktop
We have been testing Azure Virtual machines for 1-2 months now. Ran into an issue early on that we have been unable to resolve. The issue is this, if we use the Microsoft Remote desktop app, combined with the WebRTC Redirector service, you have a white…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,460 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,469 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,362 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)