msdyn_presence Entity Reference

Artículo
11/23/2023

Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer Service. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages.

Stores presence status information

Added by: Omnichannel – Base Solution

Messages

Message	Web API Operation	SDK Assembly
Create	POST [org URI]/api/data/v9.1/msdyn_presences See Create	CreateRequest or Create
Delete	DELETE [org URI]/api/data/v9.1/msdyn_presences(msdyn_presenceid) See Delete	DeleteRequest or Delete
IsValidStateTransition	IsValidStateTransition Function	IsValidStateTransitionRequest
Retrieve	GET [org URI]/api/data/v9.1/msdyn_presences(msdyn_presenceid) See Retrieve	RetrieveRequest or Retrieve
RetrieveMultiple	GET [org URI]/api/data/v9.1/msdyn_presences See Query Data	RetrieveMultipleRequest or RetrieveMultiple
SetState	PATCH [org URI]/api/data/v9.1/msdyn_presences(msdyn_presenceid) Update `statecode` and `statuscode` properties.	SetStateRequest
Update	PATCH [org URI]/api/data/v9.1/msdyn_presences(msdyn_presenceid) See Update	UpdateRequest or Update

Entity Properties

Property	Value
CollectionSchemaName	msdyn_presences
DisplayCollectionName	Presence
DisplayName	Presence
EntitySetName	msdyn_presences
IsBPFEntity	False
LogicalCollectionName	msdyn_presences
LogicalName	msdyn_presence
OwnershipType	OrganizationOwned
PrimaryIdAttribute	msdyn_presenceid
PrimaryNameAttribute	msdyn_name
SchemaName	msdyn_presence

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_basepresencestatus
msdyn_canuserset
msdyn_description
msdyn_name
msdyn_presenceId
msdyn_presencestatustext
OverriddenCreatedOn
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
Format	None
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	importsequencenumber
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

msdyn_basepresencestatus

Property	Value
Description	Base presence option set value this user presence maps to
DisplayName	Base status
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_basepresencestatus
RequiredLevel	ApplicationRequired
Type	Picklist

msdyn_basepresencestatus Options

Value	Label
192360000	Available
192360001	Busy
192360002	Busy - DND
192360003	Away
192360004	Offline

msdyn_canuserset

Property	Value
Description	Indicates if this status can be set by the user
DisplayName	User can set?
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_canuserset
RequiredLevel	None
Type	Boolean

msdyn_canuserset Options

Value	Label
1	Yes
0	No

DefaultValue: True

msdyn_description

Property	Value
Description	Provide description about presence
DisplayName	Description
Format	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_description
MaxLength	500
RequiredLevel	None
Type	Memo

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
MaxLength	100
RequiredLevel	ApplicationRequired
Type	String

msdyn_presenceId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Presence
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	msdyn_presenceid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_presencestatustext

Property	Value
Description	Status message shown to the user viewing the current presence
DisplayName	Presence text
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_presencestatustext
MaxLength	500
RequiredLevel	ApplicationRequired
Type	String

OverriddenCreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time that the record was migrated.
DisplayName	Record Created On
Format	DateOnly
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime

statecode

Property	Value
Description	Status of the Presence
DisplayName	Status
IsValidForCreate	False
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State

statecode Options

Value	Label	DefaultStatus	InvariantName
0	Active	1	Active
1	Inactive	2	Inactive

statuscode

Property	Value
Description	Reason for the status of the Presence
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status

statuscode Options

Value	Label	State
1	Active	0
2	Inactive	1

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedByName
CreatedByYomiName
CreatedOn
CreatedOnBehalfBy
CreatedOnBehalfByName
CreatedOnBehalfByYomiName
ModifiedBy
ModifiedByName
ModifiedByYomiName
ModifiedOn
ModifiedOnBehalfBy
ModifiedOnBehalfByName
ModifiedOnBehalfByYomiName
OrganizationId
OrganizationIdName
VersionNumber