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Change the billing addresses for your Microsoft business subscription

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Your invoice for Microsoft business products and services that you own contains the following addresses:

  • Sold to Address Your company name and address, as shown in your organization profile.
  • Bill to address The address of your billing department, usually the same as the Sold to address.
  • Service usage address The address where the service is used, usually the same as the Sold to address. If your organization has remote users or multiple offices, use the address where most your users are located. This address is only used by customers with a Microsoft Online Services Agreement (MOSA) billing account type.

In most cases, these addresses are the same. If you need to change one or more of the addresses, you can do that in the Microsoft 365 admin center.

Before you begin

Note

If you're the person who signed up for the subscription, you're automatically a Billing account owner.

Important

You can't change the country/region for your subscription. That's because the country/region where your organization is headquartered determines which services are available to you, the taxes and billing currency, and the location of the data center. To change your organization's country/region, sign up for a new account, choose the desired country/region, and buy a new subscription.

Change your Sold-To address

  1. Go to the Microsoft 365 admin center.
  2. In the Navigation menu, go to the Billing > Billing accounts page, then select a billing account.
  3. On the billing account details page, in the Sold to section, select Update sold to or Edit.
  4. Update your organization information, then select Save.

Change your Bill-To address

You can change your Bill to address in the Microsoft 365 admin center. However, the steps to change the address depend on the type of billing account that you have. Find out what type of billing account you have.

If you have an MCA billing account type:

  1. In the admin center, go to the Billing > Billing accounts page.
  2. On the Overview tab, select a billing account.
  3. On the billing account details page, select the Billing profiles tab. The tab lists all billing profiles associated with the selected billing account.
  4. Select a billing profile name to view its details page.
  5. On the billing profile details page, under Bill-to address, select Edit.
  6. In the Edit bill-to address pane, update your organization information, then select Save.

If you have an MOSA billing account type:

  1. Go to the admin center.
    • If you’re using the Simplified view, select Billing, then select View payment methods.
    • If you’re using the Dashboard view, go to the Billing > Bills & payments page.
  2. On the Bills & payments page, select the Payment methods tab.
  3. Select a payment method.
  4. In the payment methods details pane, select Edit.
  5. Update your payment information, select Save > Done.

Change your service usage address

If you have an MOSA billing account type, you can change the service usage address for a subscription. Find out what type of billing account you have.

  1. Go to the admin center.
    • If you’re using the Simplified view, select Billing.
    • If you’re using the Dashboard view, go to the Billing > Your products page.
  2. Select the subscription to change.
  3. On the subscription details page, in the Service usage address section, select Edit service usage address.
  4. In the Edit service usage address pane, update your address, then select Save.

Related content

View your invoice in the Microsoft 365 admin center (article)
Understand your invoice for your Microsoft MCA billing account (article)
Understand your invoice for your Microsoft MOSA billing account (article)
Payment options for your Microsoft business subscription (article)\