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Human supervision of computer use (preview)

[This article is prerelease documentation and is subject to change.]

Human supervision lets the computer-using agent escalate to the person configured in Human supervision settings when confirmation or additional information is required.

Note

This feature is being rolled out gradually to early release cycle environments in the United States region and might not yet be available in your environment.

Computer-use agents might encounter prompt injection attacks, where hidden instructions in screenshots, web pages, or other inputs attempt to influence actions in unintended ways. To minimize this risk, operate these agents within trusted, isolated environments and apply robust validation checks before executing any instructions.

Important

This article contains Microsoft Copilot Studio preview documentation and is subject to change.

Preview features aren't meant for production use and may have restricted functionality. These features are available before an official release so that you can get early access and provide feedback.

If you're building a production-ready agent, see Microsoft Copilot Studio Overview.

Feature support by model

The following table lists which models support the human supervision feature.

Model provider Version Status Supports human supervision
Azure OpenAI OpenAI Computer Using Agent V1 Retired Yes
Azure OpenAI OpenAI Computer Using Agent V2 Active No

Review agent and computer-use activity

During execution, when the computer-using agent needs confirmation or additional information, it sends a review request to configured human reviewers via Outlook email and displays an inline review card in the Advanced computer-use activity panel. If no response is received within the configured timeout period, the computer-using agent execution stops. Before responding, review the specific computer-using agent activity the request refers to.

Note

Each agent run and its activity is tied to the user who initiates it. If you choose a reviewer other than the person running the computer-use agent, they won't see the activity because they didn't initiate the run. When multiple reviewers are configured, only the agent run initiator receives the email and can access the activity details.

The following table shows the main information included in a human review email request:

Field Description
Agent using the tool The name of the Copilot Studio agent.
Computer-use tool The name of the computer-use tool that triggered the request.
Conversation ID The conversation ID that you can use to find a certain activity.
Request timeout The request timeout date and time
Requested by The maker (connection owner) of the computer-use tool.
Submit The button to submit the entered text response. In case of confirmation requests, either type Yes to confirm or No to decline.

Review computer-use human review requests

Note

To review the human review requests inline in the computer-using agent activity side panel within the agent’s activity map, you need to enable the Advanced computer-use activity feature in your environment. If the advanced computer-use activity experience doesn't appear in the activity map, your administrator might have turned off this feature for your environment. Learn more in Advanced computer-use activity.

To review human review requests:

  1. Copy the Conversation ID (GUID) from the human review request email body.
  2. Select the Agent using the tool link in the email to open the agent overview page in Microsoft Copilot Studio.
  3. Go to Activities.
  4. At the top of the activity list, select Find run by ID and enter the copied Conversation ID.
  5. Locate the computer-use action with the name of the configured computer-use tool and open its side panel.
  6. In the Activity section of the side panel, review the list of activities. Activities awaiting human review display a waiting symbol next to the model response text.
  7. Review the request, determine the appropriate response, and select Submit. You can either reply from the inline advanced computer‑use side panel or from the request email.

FAQ for the computer use tool