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"Cannot connect to SQL Database, ErrorCode=SqlFailedToConnect" error in Business Central cloud migration

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This article solves the "Cannot connect to SQL Database, ErrorCode=SqlFailedToConnect" error message that occurs when you try to connect to a SQL database in Business Central cloud migration.

Symptoms

When you try to connect to a SQL database in Business Central cloud migration, you receive the following error message:

Cannot connect to SQL Database, ErrorCode=SqlFailedToConnect.

This error message often occurs together with the following error message:

Check the linked service configuration is correct, and make sure the SQL Database firewall allows the integration runtime to access.

Cause

There can be several reasons for the error message. The most common reason is returned inside of the long error message, for example:

  • Problems with the user account:

    Login failed for user...

    The password of the account must be changed.

    The account is disabled.

  • The SQL Server isn't running, or remote access to the SQL Server is disabled:

    The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections.

Resolution

To solve this issue, run the following Windows PowerShell command on the Integration Runtime host. If the Integration Runtime host can't connect, it returns a descriptive error.

sqlcmd –S "{SQL Server Name}" -d "{Database Name}" -U "{SQL Server Authenticated User Name}" -P "{PlaceholderSQLServerAuthenticatedPassword}" -Q 'select * from [dbo].[Intelligent Cloud]'

To allow the Integration Runtime client IP address to access the SQL Server, run the following command on the on-premises master database:

sp_set_firewall_rule

To allow remote access to the SQL Server, run the following command:

run sp_configure 'remote access', 1;