Introduction
This module examines how clients connect to Microsoft 365. You initially examine the name resolution configurations to ensure that clients can connect without user intervention. You then explore Outlook client configuration. Administrators must understand how Outlook uses Autodiscover to connect an Outlook client to Exchange Online.
To configure client connectivity, administrators must be able to identify the DNS records needed for Outlook and other Office-related clients. This information enables you to automatically locate the services in Microsoft 365 using the Autodiscover process. After completing this module, you should be able to describe the connectivity protocols that enable Outlook to connect to Microsoft 365.
The module concludes by reviewing some troubleshooting techniques that can be helpful for Microsoft 365 clients. You learn about the various tools that can help administrators troubleshoot connectivity issues in Microsoft 365 deployments.