כל פעם שאני מבקש עזרה אני מקבל תשובה too many requests

Question

לא מצליח לקבל עזרה / תמיכה. בכל פעם שאני מנסה אני מקבל תשובה too many requests

Answer 1

Hey there! Nice to meet you!

Based on your description, just to confirm, you are unable to sign in to your account and the error message you received is "Too many requests" is that correct?

If yes, to clarify, have you forgotten your account's password by any chance?

Do you see any unfamiliar email address/phone number upon signing in to your account?

May I know the exact troubleshooting steps you have done so far to fix the issue for us to make sure we're on the same page?

In the meantime, please try to follow the Sign-in helper tool in case this would work through this link:

https://support.microsoft.com/account-billing/i-can-t-sign-in-to-my-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

Best regards,

Darhyl

Answer 2

Thank you Darhyil,

At last I've been connected to a Microsoft help center and both tried to solve the problem. We have tried many ways to no avail yet.

The problem still exist and I was told it is on discussion with higher levels.

Anyway, thanks a lot for your answer.

Israel Regev