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Set-CsAutoAttendant

  • Reference
Module:
MicrosoftTeamsPowerShell
Applies to:
Microsoft Teams

Use the Set-CsAutoAttendant cmdlet to modify the properties of an existing Auto Attendant (AA).

Syntax

Set-CsAutoAttendant
   -Instance <Object>
   [-Tenant <Guid>]
   [<CommonParameters>]

Description

The Set-CsAutoAttendant cmdlet lets you modify the properties of an auto attendant. For example, you can change the operator, the greeting, or the menu prompts.

Examples

-------------------------- Example 1 --------------------------

$autoAttendant = Get-CsAutoAttendant -Identity "fa9081d6-b4f3-5c96-baec-0b00077709e5"

$christmasGreetingPrompt = New-CsAutoAttendantPrompt -TextToSpeechPrompt "Our offices are closed for Christmas from December 24 to December 26. Please call back later."
$christmasMenuOption = New-CsAutoAttendantMenuOption -Action DisconnectCall -DtmfResponse Automatic
$christmasMenu = New-CsAutoAttendantMenu -Name "Christmas Menu" -MenuOptions @($christmasMenuOption)
$christmasCallFlow = New-CsAutoAttendantCallFlow -Name "Christmas" -Greetings @($christmasGreetingPrompt) -Menu $christmasMenu

$dtr = New-CsOnlineDateTimeRange -Start "24/12/2017" -End "26/12/2017"
$christmasSchedule = New-CsOnlineSchedule -Name "Christmas" -FixedSchedule -DateTimeRanges @($dtr)

$christmasCallHandlingAssociation = New-CsAutoAttendantCallHandlingAssociation -Type Holiday -ScheduleId $christmasSchedule.Id -CallFlowId $christmasCallFlow.Id

$autoAttendant.CallFlows += @($christmasCallFlow)
$autoAttendant.CallHandlingAssociations += @($christmasCallHandlingAssociation)

Set-CsAutoAttendant -Instance $autoAttendant

This example adds a Christmas holiday to an AA that has an Identity of fa9081d6-b4f3-5c96-baec-0b00077709e5.

-------------------------- Example 2 --------------------------

$autoAttendant = Get-CsAutoAttendant -Identity "fa9081d6-b4f3-5c96-baec-0b00077709e5"

$autoAttendant.CallFlows

# Id        : e68dfc2f-587b-42ee-98c7-b9c9ebd46fd1
# Name      : After hours
# Greetings :
# Menu      : After Hours Menu

# Id        : 8ab460f0-770c-4d30-a2ff-a6469718844f
# Name      : Christmas CallFlow
# Greetings :
# Menu      : Christmas Menu

$autoAttendant.CallFlows[1].Greetings

# ActiveType         : TextToSpeech
# TextToSpeechPrompt : We are closed for Christmas. Please call back later.
# AudioFilePrompt    :

$christmasGreetingPrompt = New-CsAutoAttendantPrompt -TextToSpeechPrompt "Our offices are closed for Christmas from December 24 to December 26. Please call back later."
$autoAttendant.CallFlows[1].Greetings = @($christmasGreetingPrompt)

Set-CsAutoAttendant -Instance $autoAttendant

This example modifies the Christmas holiday greeting for the AA that has an Identity of fa9081d6-b4f3-5c96-baec-0b00077709e5.

-------------------------- Example 3 --------------------------

$autoAttendant = Get-CsAutoAttendant -Identity "fa9081d6-b4f3-5c96-baec-0b00077709e5"
$autoAttendant.CallHandlingAssociations

# Type       : Holiday
# ScheduleId : 578745b2-1f94-4a38-844c-6bf6996463ee
# CallFlowId : a661e694-e2df-4aaa-a183-67bf819c3cac
# Enabled    : True

# Type       : AfterHours
# ScheduleId : c2f160ca-119d-55d8-818c-def2bcb85515
# CallFlowId : e7dd255b-ee20-57f0-8a2b-fc403321e284
# Enabled    : True

$autoAttendant.CallHandlingAssociations = $autoAttendant.CallHandlingAssociations | where-object {$_.ScheduleId -ne "578745b2-1f94-4a38-844c-6bf6996463ee"}

$autoAttendant.CallFlows

# Id        : e68dfc2f-587b-42ee-98c7-b9c9ebd46fd1
# Name      : After hours
# Greetings :
# Menu      : After Hours Menu

# Id        : 8ab460f0-770c-4d30-a2ff-a6469718844f
# Name      : Christmas CallFlow
# Greetings :
# Menu      : Christmas Menu

$autoAttendant.CallFlows = $autoAttendant.CallFlows | where-object {$_.Id -ne "8ab460f0-770c-4d30-a2ff-a6469718844f"}

Set-CsAutoAttendant -Instance $autoAttendant

This example modifies an existing AA, removing the Christmas holiday call handling. We removed the call handling association for Christmas holiday, along with the related call flow.

Parameters

-Instance

The Instance parameter is the object reference to the AA to be modified.

You can retrieve an object reference to an existing AA by using the Get-CsAutoAttendant cmdlet and assigning the returned value to a variable.

Type:Object
Position:0
Default value:None
Required:True
Accept pipeline input:True
Accept wildcard characters:False
Applies to:Microsoft Teams

-Tenant

Type:System.Guid
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False
Applies to:Microsoft Teams

Inputs

Microsoft.Rtc.Management.Hosted.OAA.Models.AutoAttendant

The Set-CsAutoAttendant cmdlet accepts a Microsoft.Rtc.Management.Hosted.OAA.Models.AutoAttendant object as the Instance parameter.

Outputs

Microsoft.Rtc.Management.Hosted.OAA.Models.AutoAttendant

The modified instance of the Microsoft.Rtc.Management.Hosted.OAA.Models.AutoAttendant object.