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Enable quality and nonconformance management

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This article provides an overview of the process for setting up and configuring quality and nonconformance management features in Microsoft Dynamics 365 Supply Chain Management.

Enable quality and nonconformance management

Follow these steps to enable quality management on your system.

  1. Go to Inventory management > Setup > Inventory and warehouse management parameters.
  2. On the Quality management tab, set the Use quality management option to Yes.
  3. In the Hourly rate field, enter an hourly labor rate in the local currency. The hourly rate is used to calculate costs for operations that are related to a nonconformance. The hourly rate and calculated costs provide reference information for a nonconformance. They don't interact with other functionality.
  4. Select Report setup.
  5. Add new lines for the various report types, and select the type of document to use for each report.
  6. Close the page.
  7. Close the page.

Quality management configuration process

Before you can start to use the quality management features and generate quality orders, you must configure the system and prerequisites. Here is a list of the steps that are required to configure quality management.

  1. Enable quality and nonconformance management.
  2. Optional: Configure test instruments.
  3. Configure tests.
  4. Configure test variables and outcomes.
  5. Configure test groups.
  6. Optional: Configure quality groups, and link to products.
  7. Optional: Configure quality associations.

After the configuration is completed, you can start to create and process quality orders. For more information about how to create and work with quality orders, see Quality orders.

Nonconformance management configuration process

Before you can start to use the nonconformance management features and generate nonconformances, you must configure the system and prerequisites. Here is a list of the steps that are required to configure nonconformance management.

  1. Enable quality and nonconformance management.
  2. Configure workers who are responsible for approving nonconformances.
  3. Configure problem types.
  4. Configure quarantine zones.
  5. Configure diagnostic types.
  6. Configure operations.
  7. Optional: Configure quality charges.

After the configuration is completed, you can start to create and process nonconformances. For more information about how to create and work with nonconformances, see Create and process nonconformances.