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Why can´t I enter the License Agreement Number ?

  • Cikk

After the first installation or an upgrade to a licensed version from an Evaluation installation Forefront Server products must be activated by entering the “License Agreement Number” (LAN), this code is provided along with the contract.

Lan1

 Lan2

Recently we have got some calls from clients receiving errors while entering the LAN, where the LAN was 8 digits long and contained a letter before the 7 digits number, (e.g. V1234567, with a “V” in front). Antigen and Forefront Server products require only the numerical part of the LAN. To correctly activate the product we dropped the “V” and introduced the LAN as a 7-digit number (e.g. “1234567” without the initial letter).

 

Thanks

Fulvio Spanedda
Sr. Security Support Engineer
EMEA CTS
Microsoft Product Support Services

 

 Products this article apply to: All Forefront Server products, all Antigen Server products

Comments

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    June 29, 2010
    How do I get the Licence agreement number as a technet subscriber ?? Hans

  • Anonymous
    June 03, 2011
    We recently renewed our EA and this time we have been given an 8 digit License Agreement Number  (all numeric) and even the Microsoft licensing site list the number as 8 digit without alphabets. The Forefront products including TMG only accepts 7 digit. In order to accommodate the changes in licensing department will there be any updates to Forefront Products to support the new 8 Digit License Number? With Regards, M S Ali

  • Anonymous
    April 16, 2012
    Hotfix Rollup 4 for Microsoft Forefront Protection for Exchange has fix only accepts 7-digit License Agreement numbers issue support.microsoft.com/.../en-us Please download and update to RU4,then retry again.

  • Anonymous
    December 01, 2015
    Thanks for the great info. I really loved this. I would like to apprentice at the same time as you amend your web site, how could i subscribe for a blog site?
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