Set up and configure Customer Service Insights to analyze performance in Patient service center
Applies to: Patient service center
Customer Service Insights Add-in for Microsoft Dynamics 365 gives you actionable insights into critical performance metrics, operational data, and emerging trends from your patient service system. Built-in dashboards, interactive charts, and visual filters provide views into support operations data across channels. Use this information to highlight areas for improvement that can have the greatest impact, so you can quickly evaluate and respond to key performance indicators (KPIs) and customer satisfaction levels.
For more information, go to Customer Service Insights.