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Configure Customer Insights

Applies to: Patient outreach, All

Patient experience is at the core of every organization's digital transformation ambitions. To compete in today's market, organizations must build meaningful relationships with their patients on a personal level. Effectively personalizing at scale requires a complete, unified patient view.

Microsoft Dynamics 365 Customer Insights helps you build a deeper understanding of your patient. You can connect data from various transactional, behavioral, and observational sources to create a 360-degree view of your patients. You can also use these insights to drive customer-centric experiences and processes.

To learn more about Customer Insights and how to set it up, go to Dynamics 365 Customer Insights.

See also

What is Microsoft Cloud for Healthcare?