Web API EntityType Reference
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
An EntityType represents an entity type in the OData v4 entity model.
In This Section
Name |
Display Name |
Description |
---|---|---|
Account |
Business that represents a customer or potential customer. The company that is billed in business transactions. |
|
Action Card |
Action card entity to show action cards. |
|
ActionCardUserState |
||
Attachment |
MIME attachment for an activity. |
|
Activity Party |
Person or group associated with an activity. An activity can have multiple activity parties. |
|
Activity |
Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar. |
|
Note |
Note that is attached to one or more objects, including other notes. |
|
Annual Fiscal Calendar |
Year long fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated. |
|
App Module Roles |
To provide specific CRM UI context .For internal use only |
|
Appointment |
Commitment representing a time interval with start/end times and duration. |
|
System Job |
Process whose execution can proceed independently or in the background. |
|
Attachment |
Attachment for an email activity. |
|
Bookable Resource |
Resource that has capacity which can be allocated to work. |
|
Bookable Resource Booking |
Represents the line details of a resource booking. |
|
Bookable Resource Booking Header |
Reservation entity representing the summary of the associated resource bookings. |
|
Bookable Resource Category |
Categorize resources that have capacity into categories such as roles. |
|
Bookable Resource Category Assn |
Association entity to model the categorization of resources. |
|
Bookable Resource Characteristic |
Associates resources with their characteristics and specifies the proficiency level of a resource for that characteristic. |
|
Bookable Resource Group |
Associates resources with resource groups that they are a member of. |
|
Booking Status |
Allows creation of multiple sub statuses mapped to a booking status option. |
|
Bulk Delete Failure |
Record that was not deleted during a bulk deletion job. |
|
Bulk Delete Operation |
User-submitted bulk deletion job. |
|
Quick Campaign |
System operation used to perform lengthy and asynchronous operations on large data sets, such as distributing a campaign activity or quick campaign. |
|
Bulk Operation Log |
Log used to track bulk operation execution, successes, and failures. |
|
Business Unit |
Business, division, or department in the Microsoft Dynamics 365 database. |
|
Announcement |
Announcement associated with an organization. |
|
Calendar |
Calendar used by the scheduling system to define when an appointment or activity is to occur. |
|
Calendar Rule |
Defines free/busy times for a service and for resources or resource groups, such as working, non-working, vacation, and blocked. |
|
Campaign |
Container for campaign activities and responses, sales literature, products, and lists to create, plan, execute, and track the results of a specific marketing campaign through its life. |
|
Campaign Activity |
Task performed, or to be performed, by a user for planning or running a campaign. |
|
Campaign Activity Item |
Work item of a campaign activity, such as a list or sales literature. |
|
Campaign Item |
Work item in a campaign, a list or sales literature. |
|
Campaign Response |
Response from an existing or a potential new customer for a campaign. |
|
Category |
Entity for categorizing records to make it easier for your customers to find them on portals and through search. |
|
Characteristic |
Skills, education and certifications of resources. |
|
Competitor |
Business competing for the sale represented by a lead or opportunity. |
|
Competitor Address |
Additional addresses for a competitor. The first two addresses are stored in the competitor object. |
|
Process Configuration |
For internal use only. |
|
Connection |
Relationship between two entities. |
|
Connection Role |
Role describing a relationship between a two records. |
|
Resource Group |
Group or collection of people, equipment, and/or facilities that can be scheduled. |
|
Contact |
Person with whom a business unit has a relationship, such as customer, supplier, and colleague. |
|
Contract |
Agreement to provide customer service during a specified amount of time or number of cases. |
|
Contract Line |
Line item in a contract that specifies the type of service a customer is entitled to. |
|
Contract Template |
Template for a contract containing the standard attributes of a contract. |
|
Custom Control |
For internal use only. |
|
Custom Control Default Config |
For internal use only. |
|
Custom Control Resource |
Custom Control Resource Id |
|
Address |
Address and shipping information. Used to store additional addresses for an account or contact. |
|
Data Performance Dashboard |
Data Performance Dashboard. |
|
Dependency |
A component dependency in CRM. |
|
Discount |
Price reduction made from the list price of a product or service based on the quantity purchased. |
|
Discount List |
Type of discount specified as either a percentage or an amount. |
|
Document Template |
Used to store Document Templates in database in binary format. |
|
Duplicate Record |
Potential duplicate record. |
|
Duplicate Detection Rule |
Rule used to identify potential duplicates. |
|
Duplicate Rule Condition |
Condition of a duplicate detection rule. |
|
Property |
Information about a product property. |
|
Property Association |
Association of a property definition with another entity in the system. |
|
Property Instance |
Instance of a property with its value. |
|
Property Option Set Item |
Item with a name and value in a property option set type. |
|
Activity that is delivered using email protocols. |
||
Email Server Profile |
Holds the Email Server Profiles of an organization |
|
Entitlement |
Defines the amount and type of support a customer should receive. |
|
Entitlement Channel |
Defines the amount and type of support for a channel. |
|
Entitlement Template |
Contains predefined customer support terms that can be used to created entitlements for customers. |
|
Entitlement Template Channel |
Contains predefined support terms for a channel to create entitlements for customers. |
|
Facility/Equipment |
Resource that can be scheduled. |
|
Exchange Sync Id Mapping |
The mapping used to keep track of the IDs for items synced between CRM and Exchange. |
|
Expired Process |
Expired Process Business Process Flow |
|
Fax |
Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document. |
|
Feedback |
Container for feedback and ratings for knowledge articles. |
|
Field Permission |
Group of privileges used to categorize users to provide appropriate access to secured columns. |
|
Field Security Profile |
Profile which defines access level for secured attributes |
|
Fixed Monthly Fiscal Calendar |
Fixed monthly fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated. |
|
Goal |
Target objective for a user or a team for a specified time period. |
|
Rollup Query |
Query that is used to filter the results of the goal rollup. |
|
Data Import |
Status and ownership information for an import job. |
|
Import Data |
Unprocessed data from imported files. |
|
Import Entity Mapping |
Mapping for entities in a data map. |
|
Import Source File |
File name of file used for import. |
|
Import Job |
For internal use only. |
|
Import Log |
Failure reason and other detailed information for a record that failed to import. |
|
Data Map |
Data map used in import. |
|
Case |
Service request case associated with a contract. |
|
Case Resolution |
Special type of activity that includes description of the resolution, billing status, and the duration of the case. |
|
Interaction for Email |
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Invalid Dependency |
An invalid dependency in the CRM system. |
|
Invoice |
Order that has been billed. |
|
Invoice Product |
Line item in an invoice containing detailed billing information for a product. |
|
Article |
Structured content that is part of the knowledge base. |
|
Article Comment |
Comment on a knowledge base article. |
|
Article Template |
Template for a knowledge base article that contains the standard attributes of an article. |
|
Knowledge Article |
Organizational knowledge for internal and external use. |
|
Knowledge Article Incident |
Association between an knowledge article and incident. |
|
Knowledge Article Views |
No of times an article is viewed per day |
|
Knowledge Base Record |
Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities. |
|
Language |
Language |
|
Lead |
Prospect or potential sales opportunity. Leads are converted into accounts, contacts, or opportunities when they are qualified. Otherwise, they are deleted or archived. |
|
Lead Address |
Address information for a lead. |
|
Lead To Opportunity Sales Process |
Lead To Opportunity Sales Process Business Process Flow |
|
Letter |
Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter. |
|
Marketing List |
Group of existing or potential customers created for a marketing campaign or other sales purposes. |
|
Marketing List Member |
Item in a marketing list. |
|
Mailbox |
||
Mail Merge Template |
Template for a mail merge document that contains the standard attributes of that document. |
|
Goal Metric |
Type of measurement for a goal, such as money amount or count. |
|
Mobile Offline Profile |
Information to administer and manage the data available to mobile devices in offline mode. |
|
Mobile Offline Profile Item |
Information on entity availability to mobile devices in offline mode for a mobile offline profile item. |
|
Mobile Offline Profile Item Association |
Information on relationships to be used to follow related entity's records for mobile offline profile item. |
|
Monthly Fiscal Calendar |
Monthly fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated. |
|
New Process |
New Process Business Process Flow |
|
Office Graph Document |
Office Graph Documents Description |
|
Opportunity |
Potential revenue-generating event, or sale to an account, which needs to be tracked through a sales process to completion. |
|
Opportunity Close |
Activity that is created automatically when an opportunity is closed, containing information such as the description of the closing and actual revenue. |
|
Opportunity Product |
Association between an opportunity and a product. |
|
Opportunity Sales Process |
Opportunity Sales Process Business Process Flow |
|
Order Close |
Activity generated automatically when an order is closed. |
|
Organization |
Top level of the Microsoft Dynamics 365 business hierarchy. The organization can be a specific business, holding company, or corporation. |
|
Personal Document Template |
Used to store Personal Document Templates in database in binary format. |
|
Phone Call |
Activity to track a telephone call. |
|
Phone To Case Process |
Phone To Case Process Business Process Flow |
|
Plug-in Assembly |
Assembly that contains one or more plug-in types. |
|
Plug-in Trace Log |
Trace and exception information generated by plug-ins and custom workflow activities. |
|
Plug-in Type |
Type that inherits from the IPlugin interface and is contained within a plug-in assembly. |
|
Position |
Position of a user in the hierarchy |
|
Post |
An activity feed post. |
|
Comment |
A comment on an activity feed post. |
|
Follow |
Represents a user following the activity feed of an object. |
|
Like |
A like on an activity feed post. |
|
Post Regarding |
Represents which object an activity feed post is regarding. For internal use only. |
|
Price List |
Entity that defines pricing levels. |
|
Group of undeleted system users and undeleted teams. Owners can be used to control access to specific objects. |
||
Privilege |
Permission to perform an action in Microsoft CRM. The platform checks for the privilege and rejects the attempt if the user does not hold the privilege. |
|
Process Stage |
Stage associated with a process. |
|
Product |
Information about products and their pricing information. |
|
Product Association |
Instance of a product added to a bundle or kit. |
|
Price List Item |
Information about how to price a product in the specified price level, including pricing method, rounding option, and discount type based on a specified product unit. |
|
Product Relationship |
Information about the selling relationship between two products, including the relationship type, such as up-sell, cross-sell, substitute, or accessory. |
|
Publisher |
A publisher of a CRM solution. |
|
Publisher Address |
Address and shipping information. Used to store additional addresses for a publisher. |
|
Quarterly Fiscal Calendar |
Quarterly fiscal calendar of an organization. A span of time during which the financial activities of an organization are calculated. |
|
Queue |
A list of records that require action, such as accounts, activities, and cases. |
|
Queue Item |
A specific item in a queue, such as a case record or an activity record. |
|
Quote |
Formal offer for products and/or services, proposed at specific prices and related payment terms, which is sent to a prospective customer. |
|
Quote Close |
Activity generated when a quote is closed. |
|
Quote Product |
Product line item in a quote. The details include such information as product ID, description, quantity, and cost. |
|
Rating Model |
Represents a model to evaluate skills or other related entities. |
|
Rating Value |
A unique value associated with a rating model that allows providing a user friendly rating value. |
|
Document Suggestions |
Document Suggestions |
|
Recurring Appointment |
The Master appointment of a recurring appointment series. |
|
Report |
Data summary in an easy-to-read layout. |
|
Report Related Category |
Categories related to a report. A report can be related to multiple categories. |
|
Resource |
User or facility/equipment that can be scheduled for a service. |
|
Scheduling Group |
Resource group or team whose members can be scheduled for a service. |
|
Resource Specification |
Selection rule that allows the scheduling engine to select a number of resources from a pool of resources. The rules can be associated with a service. |
|
Security Role |
Grouping of security privileges. Users are assigned roles that authorize their access to the Microsoft CRM system. |
|
Group of privileges used to categorize users to provide appropriate access to entities. |
||
Role Template |
Template for a role. Defines initial attributes that will be used when creating a new role. |
|
Sales Literature |
Storage of sales literature, which may contain one or more documents. |
|
Sales Attachment |
Item in the sales literature collection. |
|
Order |
Quote that has been accepted. |
|
Order Product |
Line item in a sales order. |
|
View |
Saved query against the database. |
|
System Chart |
System chart attached to an entity. |
|
Sdk Message |
Message that is supported by the SDK. |
|
Sdk Message Filter |
Filter that defines which SDK messages are valid for each type of entity. |
|
Sdk Message Processing Step |
Stage in the execution pipeline that a plug-in is to execute. |
|
Sdk Message Processing Step Image |
Copy of an entity's attributes before or after the core system operation. |
|
Sdk Message Processing Step Secure Configuration |
Non-public custom configuration that is passed to a plug-in's constructor. |
|
Semiannual Fiscal Calendar |
Calendar representing the semi-annual span of time during which the financial activities of an organization are calculated. |
|
Service |
Activity that represents work done to satisfy a customer's need. |
|
Service Activity |
Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources. |
|
Service Endpoint |
Service endpoint that can be contacted. |
|
Document Location |
Document libraries or folders on a SharePoint server from where documents can be managed in Microsoft Dynamics 365. |
|
SharePoint Site |
SharePoint site from where documents can be managed in Microsoft Dynamics 365. |
|
Similarity Rule |
||
Site |
Location or branch office where an organization does business. An organization can have multiple sites. |
|
SLA |
Contains information about the tracked service-level KPIs for cases that belong to different customers. |
|
SLA Item |
Contains information about a tracked support KPI for a specific customer. |
|
SLA KPI Instance |
Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case |
|
Social Activity |
For internal use only. |
|
Social Profile |
This entity is used to store social profile information of its associated account and contacts on different social channels. |
|
Solution |
A solution which contains CRM customizations. |
|
Solution Component |
A component of a CRM solution. |
|
Subject |
Information regarding subjects available in the system. |
|
Subscription Manually Tracked Object |
For internal use only. |
|
Subscription Statistic Offline |
Subscription Statistic Offline |
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Subscription Statistic Outlook |
Subscription Statistic Outlook |
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Subscription Sync Entry Offline |
Used for offline sync, internal use only. |
|
Subscription Sync Entry Outlook |
Used for outlook sync, internal use only. |
|
Sync Error |
Failure reason and other detailed information for a record that failed to sync. |
|
System Form |
Organization-owned entity customizations including form layout and dashboards. |
|
User |
Person with access to the Microsoft CRM system and who owns objects in the Microsoft CRM database. |
|
Task |
Generic activity representing work needed to be done. |
|
Team |
Collection of system users that routinely collaborate. Teams can be used to simplify record sharing and provide team members with common access to organization data when team members belong to different Business Units. |
|
Team template |
Team template for an entity enabled for automatically created access teams. |
|
Email Template |
Template for an email message that contains the standard attributes of an email message. |
|
Territory |
Territory represents sales regions. |
|
Theme |
Information that's used to set custom visual theme options for client applications. |
|
Time Stamp Date Mapping |
For internal use only.` |
|
Time Zone Definition |
Time zone definition, including name and time zone code. |
|
Time Zone Localized Name |
Localized name of the time zone. |
|
Time Zone Rule |
Definition for time conversion between local time and Coordinated Universal Time (UTC) for a particular time zone at a particular time period. |
|
Trace |
A trace log. |
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Currency |
Currency in which a financial transaction is carried out. |
|
Translation Process |
Translation Process Business Process Flow |
|
Unit |
Unit of measure. |
|
Unit Group |
Grouping of units. |
|
User Dashboard |
User-owned dashboards. |
|
Saved View |
Saved database query that is owned by a user. |
|
User Chart |
Chart attached to an entity. |
|
User Settings |
User's preferred settings. |
|
Web Resource |
Data equivalent to files used in Web development. Web resources provide client-side components that are used to provide custom user interface elements. |
|
Web Wizard |
Definition for a Web-based wizard. |
|
Process |
Set of logical rules that define the steps necessary to automate a specific business process, task, or set of actions to be performed. |
|
Process Log |
Log used to track process execution. |
Related Sections
Use the Microsoft Dynamics 365 Web API
Web API Query Function Reference
Web API Metadata EntityType Reference
Microsoft Dynamics 365
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