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Understanding Outlook Web App and Instant Messaging Integration

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Microsoft Office Outlook Web App in Microsoft Exchange Server 2010 supports the integration of Outlook Web App and Microsoft Office Communications Server 2007 or Microsoft Lync Server 2010. When integration with either instant messaging server is configured and instant messaging is enabled in Outlook Web App, users will see their instant messaging contacts and groups in the Navigation Pane of Outlook Web App.

Users can respond to or initiate IM sessions in Outlook Web App and can manage their instant messaging contacts and groups from Outlook Web App.

Looking for management tasks related to Outlook Web App and Communications Server 2007 or Lync Server 2010 integration? See Managing Outlook Web App and Instant Messaging Integration.

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