Flight Simulator X stops responding (hangs) on the loading screen

This article provides a solution to an issue where Microsoft Flight Simulator X stops responding on the loading screen.

Applies to:   Windows 10 - all editions
Original KB number:   975084

Symptoms

When you start Flight Simulator X, the game stops responding (hangs) on the loading screen.

Resolution

To resolve this issue, rename the Logbook.bin file. To do this, follow these steps:

1. Click Start.
2. Click My Documents or Documents.
3. Double-click the Microsoft Flight Simulator X Files folder to open it.
4. Right-click the Logbook.bin file, and then click Rename.
5. Rename the file to Logbook.OLD, and then press ENTER.
6. Start Flight Simulator X to create a new Logbook file.