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Tutorial Akses File Log

Dalam tutorial ini, Anda mempelajari cara mengakses File Log yang disimpan di perangkat dengan SDK Panggilan.

Prasyarat

  • Akses ke CallClient instans
// Call when a support request is being called
private void onSupportRequest(String userMessage) {
    // Assuming the getSupportFiles method returns a List or similar collection.
    List<SupportFile> supportFiles = callClient.getdebugInfo().getSupportFiles();

    // Send the files and any user message to your Ticket System            
    dispatchSupportRequestToBackend(userMessage, supportFiles);
}
// Call when a support request is being called
private func onSupportRequest(userMessage: String) {
    // Assuming the getSupportFiles method returns an array or similar collection.
    let supportFiles = callClient.debugInfo.getSupportFiles()
    
    // Send the files and any user message to your Ticket System            
    dispatchSupportRequestToBackend(userMessage: userMessage, supportFiles: supportFiles)
}
// Call when a support request is being called
private void OnSupportRequest(string userMessage) 
{
    // Assuming the GetSupportFiles method returns a List or similar collection.
    IReadOnlyList<SupportFile> supportFiles = callClient.DebugDetails.SupportFiles;

    // Send the files and any user message to your Ticket System            
    DispatchSupportRequestToBackend(userMessage, supportFiles);
}

Langkah berikutnya

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