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Cara: Mendiagnosis Pekerjaan Cetak Bermasalah

Administrator jaringan seringkali menangani keluhan dari pengguna tentang tugas cetak yang tidak mencetak atau mencetak secara perlahan. Serangkaian properti pekerjaan cetak yang kaya yang diekspos dalam API Microsoft .NET Framework menyediakan sarana untuk melakukan diagnosis jarak jauh pekerjaan cetak yang cepat.

Contoh

Langkah-langkah utama untuk membuat utilitas semacam ini adalah sebagai berikut.

  1. Identifikasi pekerjaan cetak yang dikeluhkan pengguna. Pengguna sering tidak dapat melakukan ini dengan tepat. Mereka mungkin tidak tahu nama server atau printer cetak. Mereka dapat menjelaskan lokasi printer dengan terminologi yang berbeda dari yang digunakan saat mengatur properti Location miliknya. Oleh karena itu, ada baiknya untuk menghasilkan daftar pekerjaan pengguna yang saat ini dikirimkan. Jika ada lebih dari satu, maka komunikasi antara pengguna dan administrator sistem cetak dapat digunakan untuk menentukan pekerjaan yang mengalami masalah. Langkah-langkahnya adalah sebagai berikut.

    1. Dapatkan daftar semua server cetak.

    2. Telusuri server untuk memeriksa antrean cetak pada mereka.

    3. Dalam setiap putaran server, lakukan iterasi melalui semua antrean server untuk memeriksa pekerjaan mereka.

    4. Dalam setiap iterasi antrean, telusuri pekerjaan-pekerjaan tersebut dan kumpulkan informasi identifikasi tentang yang dikirimkan oleh pengguna yang mengeluh.

  2. Ketika pekerjaan cetak bermasalah telah diidentifikasi, periksa properti yang relevan untuk melihat apa yang mungkin menjadi masalah. Misalnya, apakah tugas pencetakan mengalami kesalahan, atau apakah printer yang menangani antrean mengalami offline sebelum tugas dapat dicetak?

Kode di bawah ini adalah serangkaian contoh kode. Contoh kode pertama berisi perulangan melalui antrean cetak. (Langkah 1c di atas.) Variabel myPrintQueues adalah PrintQueueCollection objek untuk server cetak saat ini.

Contoh kode dimulai dengan memperbarui objek antrean cetak saat ini dengan PrintQueue.Refresh. Ini memastikan bahwa properti objek secara akurat mewakili status printer fisik yang diwakilinya. Kemudian aplikasi mendapatkan daftar pekerjaan cetak yang saat ini berada di antrean cetak dengan menggunakan GetPrintJobInfoCollection.

Selanjutnya aplikasi mengulangi koleksi PrintSystemJobInfo dan membandingkan setiap Submitter properti dengan alias pengguna yang mengeluh. Jika cocok, aplikasi menambahkan informasi identifikasi tentang pekerjaan ke string yang akan disajikan. (Variabel userName dan jobList diinisialisasi sebelumnya dalam aplikasi.)

for each (PrintQueue^ pq in myPrintQueues)
{
   pq->Refresh();
   PrintJobInfoCollection^ jobs = pq->GetPrintJobInfoCollection();
   for each (PrintSystemJobInfo^ job in jobs)
   {
      // Since the user may not be able to articulate which job is problematic,
      // present information about each job the user has submitted.
      if (job->Submitter == userName)
      {
         atLeastOne = true;
         jobList = jobList + "\nServer:" + line;
         jobList = jobList + "\n\tQueue:" + pq->Name;
         jobList = jobList + "\n\tLocation:" + pq->Location;
         jobList = jobList + "\n\t\tJob: " + job->JobName + " ID: " + job->JobIdentifier;
      }
   }
}
foreach (PrintQueue pq in myPrintQueues)
{
    pq.Refresh();
    PrintJobInfoCollection jobs = pq.GetPrintJobInfoCollection();
    foreach (PrintSystemJobInfo job in jobs)
    {
        // Since the user may not be able to articulate which job is problematic,
        // present information about each job the user has submitted.
        if (job.Submitter == userName)
        {
            atLeastOne = true;
            jobList = jobList + "\nServer:" + line;
            jobList = jobList + "\n\tQueue:" + pq.Name;
            jobList = jobList + "\n\tLocation:" + pq.Location;
            jobList = jobList + "\n\t\tJob: " + job.JobName + " ID: " + job.JobIdentifier;
        }
    }// end for each print job
}// end for each print queue
For Each pq As PrintQueue In myPrintQueues
    pq.Refresh()
    Dim jobs As PrintJobInfoCollection = pq.GetPrintJobInfoCollection()
    For Each job As PrintSystemJobInfo In jobs
        ' Since the user may not be able to articulate which job is problematic,
        ' present information about each job the user has submitted.
        If job.Submitter = userName Then
            atLeastOne = True
            jobList = jobList & vbLf & "Server:" & line
            jobList = jobList & vbLf & vbTab & "Queue:" & pq.Name
            jobList = jobList & vbLf & vbTab & "Location:" & pq.Location
            jobList = jobList & vbLf & vbTab & vbTab & "Job: " & job.JobName & " ID: " & job.JobIdentifier
        End If
    Next job ' end for each print job

Next pq ' end for each print queue

Contoh kode yang berikut melanjutkan aplikasi di Langkah 2. (Lihat di atas.) Pekerjaan bermasalah telah diidentifikasi dan aplikasi meminta informasi yang akan mengidentifikasinya. Dari informasi ini, ia membuat PrintServerobjek , PrintQueue, dan PrintSystemJobInfo .

Pada titik ini aplikasi berisi struktur percabangan yang sesuai dengan dua cara memeriksa status pekerjaan cetak:

Contoh ini menunjukkan kedua metode, sehingga pengguna sebelumnya diminta untuk memilih metode yang akan digunakan dan menjawab dengan "Y" jika mereka ingin menggunakan pengaturan dari properti JobStatus. Lihat di bawah ini untuk detail dua metode. Akhirnya, aplikasi menggunakan metode yang disebut ReportQueueAndJobAvailability untuk melaporkan apakah pekerjaan dapat dicetak pada saat ini. Metode ini dibahas dalam Menemukan Apakah Pekerjaan Cetak Dapat Dicetak Pada Saat Ini.

// When the problematic print job has been identified, enter information about it.
Console::Write("\nEnter the print server hosting the job (including leading slashes \\\\): " + "\n(press Return for the current computer \\\\{0}): ", Environment::MachineName);
String^ pServer = Console::ReadLine();
if (pServer == "")
{
   pServer = "\\\\" + Environment::MachineName;
}
Console::Write("\nEnter the print queue hosting the job: ");
String^ pQueue = Console::ReadLine();
Console::Write("\nEnter the job ID: ");
Int16 jobID = Convert::ToInt16(Console::ReadLine());

// Create objects to represent the server, queue, and print job.
PrintServer^ hostingServer = gcnew PrintServer(pServer, PrintSystemDesiredAccess::AdministrateServer);
PrintQueue^ hostingQueue = gcnew PrintQueue(hostingServer, pQueue, PrintSystemDesiredAccess::AdministratePrinter);
PrintSystemJobInfo^ theJob = hostingQueue->GetJob(jobID);

if (useAttributesResponse == "Y")
{
   TroubleSpotter::SpotTroubleUsingJobAttributes(theJob);
   // TroubleSpotter class is defined in the complete example.
} else
{
   TroubleSpotter::SpotTroubleUsingProperties(theJob);
}

TroubleSpotter::ReportQueueAndJobAvailability(theJob);
// When the problematic print job has been identified, enter information about it.
Console.Write("\nEnter the print server hosting the job (including leading slashes \\\\): " +
"\n(press Return for the current computer \\\\{0}): ", Environment.MachineName);
String pServer = Console.ReadLine();
if (pServer == "")
{
    pServer = "\\\\" +Environment.MachineName;
}
Console.Write("\nEnter the print queue hosting the job: ");
String pQueue = Console.ReadLine();
Console.Write("\nEnter the job ID: ");
Int16 jobID = Convert.ToInt16(Console.ReadLine());

// Create objects to represent the server, queue, and print job.
PrintServer hostingServer = new PrintServer(pServer, PrintSystemDesiredAccess.AdministrateServer);
PrintQueue hostingQueue = new PrintQueue(hostingServer, pQueue, PrintSystemDesiredAccess.AdministratePrinter);
PrintSystemJobInfo theJob = hostingQueue.GetJob(jobID);

if (useAttributesResponse == "Y")
{
    TroubleSpotter.SpotTroubleUsingJobAttributes(theJob);
    // TroubleSpotter class is defined in the complete example.
}
else
{
    TroubleSpotter.SpotTroubleUsingProperties(theJob);
}

TroubleSpotter.ReportQueueAndJobAvailability(theJob);
' When the problematic print job has been identified, enter information about it.
Console.Write(vbLf & "Enter the print server hosting the job (including leading slashes \\): " & vbLf & "(press Return for the current computer \\{0}): ", Environment.MachineName)
Dim pServer As String = Console.ReadLine()
If pServer = "" Then
    pServer = "\\" & Environment.MachineName
End If
Console.Write(vbLf & "Enter the print queue hosting the job: ")
Dim pQueue As String = Console.ReadLine()
Console.Write(vbLf & "Enter the job ID: ")
Dim jobID As Int16 = Convert.ToInt16(Console.ReadLine())

' Create objects to represent the server, queue, and print job.
Dim hostingServer As New PrintServer(pServer, PrintSystemDesiredAccess.AdministrateServer)
Dim hostingQueue As New PrintQueue(hostingServer, pQueue, PrintSystemDesiredAccess.AdministratePrinter)
Dim theJob As PrintSystemJobInfo = hostingQueue.GetJob(jobID)

If useAttributesResponse = "Y" Then
    TroubleSpotter.SpotTroubleUsingJobAttributes(theJob)
    ' TroubleSpotter class is defined in the complete example.
Else
    TroubleSpotter.SpotTroubleUsingProperties(theJob)
End If

TroubleSpotter.ReportQueueAndJobAvailability(theJob)

Untuk memeriksa status pekerjaan cetak menggunakan flag dari properti JobStatus, Anda perlu memeriksa setiap flag yang relevan untuk menentukan apakah flag tersebut telah disetel. Cara standar untuk memeriksa apakah satu bit diatur dalam sekumpulan flag bit adalah dengan melakukan operasi AND logis dengan sekumpulan flag sebagai satu operan dan flag itu sendiri sebagai operan lainnya. Karena flag itu sendiri hanya memiliki satu bit yang disetel, hasil dari operator AND logis adalah bahwa paling banyak, bit yang sama disetel. Untuk mengetahui apakah itu atau tidak, cukup bandingkan hasil AND logis dengan bendera itu sendiri. Untuk informasi selengkapnya, lihat PrintJobStatus, operator & (Referensi C#), dan FlagsAttribute.

Untuk setiap atribut yang bitnya diatur, kode melaporkan ini ke layar konsol dan terkadang menyarankan cara untuk merespons. (Metode HandlePausedJob yang dipanggil jika pekerjaan atau antrean dijeda dibahas di bawah ini.)

// Check for possible trouble states of a print job using the flags of the JobStatus property
static void SpotTroubleUsingJobAttributes (PrintSystemJobInfo^ theJob) 
{
   if ((theJob->JobStatus & PrintJobStatus::Blocked) == PrintJobStatus::Blocked)
   {
      Console::WriteLine("The job is blocked.");
   }
   if (((theJob->JobStatus & PrintJobStatus::Completed) == PrintJobStatus::Completed)
      || 
      ((theJob->JobStatus & PrintJobStatus::Printed) == PrintJobStatus::Printed))
   {
      Console::WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
   }
   if (((theJob->JobStatus & PrintJobStatus::Deleted) == PrintJobStatus::Deleted)
      || 
      ((theJob->JobStatus & PrintJobStatus::Deleting) == PrintJobStatus::Deleting))
   {
      Console::WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
   }
   if ((theJob->JobStatus & PrintJobStatus::Error) == PrintJobStatus::Error)
   {
      Console::WriteLine("The job has errored.");
   }
   if ((theJob->JobStatus & PrintJobStatus::Offline) == PrintJobStatus::Offline)
   {
      Console::WriteLine("The printer is offline. Have user put it online with printer front panel.");
   }
   if ((theJob->JobStatus & PrintJobStatus::PaperOut) == PrintJobStatus::PaperOut)
   {
      Console::WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
   }
   if (((theJob->JobStatus & PrintJobStatus::Paused) == PrintJobStatus::Paused)
      || 
      ((theJob->HostingPrintQueue->QueueStatus & PrintQueueStatus::Paused) == PrintQueueStatus::Paused))
   {
      HandlePausedJob(theJob);
      //HandlePausedJob is defined in the complete example.
   }

   if ((theJob->JobStatus & PrintJobStatus::Printing) == PrintJobStatus::Printing)
   {
      Console::WriteLine("The job is printing now.");
   }
   if ((theJob->JobStatus & PrintJobStatus::Spooling) == PrintJobStatus::Spooling)
   {
      Console::WriteLine("The job is spooling now.");
   }
   if ((theJob->JobStatus & PrintJobStatus::UserIntervention) == PrintJobStatus::UserIntervention)
   {
      Console::WriteLine("The printer needs human intervention.");
   }
};
// Check for possible trouble states of a print job using the flags of the JobStatus property
internal static void SpotTroubleUsingJobAttributes(PrintSystemJobInfo theJob)
{
    if ((theJob.JobStatus & PrintJobStatus.Blocked) == PrintJobStatus.Blocked)
    {
        Console.WriteLine("The job is blocked.");
    }
    if (((theJob.JobStatus & PrintJobStatus.Completed) == PrintJobStatus.Completed)
        ||
        ((theJob.JobStatus & PrintJobStatus.Printed) == PrintJobStatus.Printed))
    {
        Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
    }
    if (((theJob.JobStatus & PrintJobStatus.Deleted) == PrintJobStatus.Deleted)
        ||
        ((theJob.JobStatus & PrintJobStatus.Deleting) == PrintJobStatus.Deleting))
    {
        Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
    }
    if ((theJob.JobStatus & PrintJobStatus.Error) == PrintJobStatus.Error)
    {
        Console.WriteLine("The job has errored.");
    }
    if ((theJob.JobStatus & PrintJobStatus.Offline) == PrintJobStatus.Offline)
    {
        Console.WriteLine("The printer is offline. Have user put it online with printer front panel.");
    }
    if ((theJob.JobStatus & PrintJobStatus.PaperOut) == PrintJobStatus.PaperOut)
    {
        Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
    }

    if (((theJob.JobStatus & PrintJobStatus.Paused) == PrintJobStatus.Paused)
        ||
        ((theJob.HostingPrintQueue.QueueStatus & PrintQueueStatus.Paused) == PrintQueueStatus.Paused))
    {
        HandlePausedJob(theJob);
        //HandlePausedJob is defined in the complete example.
    }

    if ((theJob.JobStatus & PrintJobStatus.Printing) == PrintJobStatus.Printing)
    {
        Console.WriteLine("The job is printing now.");
    }
    if ((theJob.JobStatus & PrintJobStatus.Spooling) == PrintJobStatus.Spooling)
    {
        Console.WriteLine("The job is spooling now.");
    }
    if ((theJob.JobStatus & PrintJobStatus.UserIntervention) == PrintJobStatus.UserIntervention)
    {
        Console.WriteLine("The printer needs human intervention.");
    }
}//end SpotTroubleUsingJobAttributes
' Check for possible trouble states of a print job using the flags of the JobStatus property
Friend Shared Sub SpotTroubleUsingJobAttributes(ByVal theJob As PrintSystemJobInfo)
    If (theJob.JobStatus And PrintJobStatus.Blocked) = PrintJobStatus.Blocked Then
        Console.WriteLine("The job is blocked.")
    End If
    If ((theJob.JobStatus And PrintJobStatus.Completed) = PrintJobStatus.Completed) OrElse ((theJob.JobStatus And PrintJobStatus.Printed) = PrintJobStatus.Printed) Then
        Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.")
    End If
    If ((theJob.JobStatus And PrintJobStatus.Deleted) = PrintJobStatus.Deleted) OrElse ((theJob.JobStatus And PrintJobStatus.Deleting) = PrintJobStatus.Deleting) Then
        Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.")
    End If
    If (theJob.JobStatus And PrintJobStatus.Error) = PrintJobStatus.Error Then
        Console.WriteLine("The job has errored.")
    End If
    If (theJob.JobStatus And PrintJobStatus.Offline) = PrintJobStatus.Offline Then
        Console.WriteLine("The printer is offline. Have user put it online with printer front panel.")
    End If
    If (theJob.JobStatus And PrintJobStatus.PaperOut) = PrintJobStatus.PaperOut Then
        Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.")
    End If

    If ((theJob.JobStatus And PrintJobStatus.Paused) = PrintJobStatus.Paused) OrElse ((theJob.HostingPrintQueue.QueueStatus And PrintQueueStatus.Paused) = PrintQueueStatus.Paused) Then
        HandlePausedJob(theJob)
        'HandlePausedJob is defined in the complete example.
    End If

    If (theJob.JobStatus And PrintJobStatus.Printing) = PrintJobStatus.Printing Then
        Console.WriteLine("The job is printing now.")
    End If
    If (theJob.JobStatus And PrintJobStatus.Spooling) = PrintJobStatus.Spooling Then
        Console.WriteLine("The job is spooling now.")
    End If
    If (theJob.JobStatus And PrintJobStatus.UserIntervention) = PrintJobStatus.UserIntervention Then
        Console.WriteLine("The printer needs human intervention.")
    End If

End Sub

Untuk memeriksa status pekerjaan cetak menggunakan properti terpisah, Anda cukup membaca setiap properti dan, jika properti adalah true, laporkan ke layar konsol dan mungkin menyarankan cara untuk merespons. (Metode HandlePausedJob yang dipanggil jika pekerjaan atau antrean dijeda dibahas di bawah ini.)

// Check for possible trouble states of a print job using its properties
static void SpotTroubleUsingProperties (PrintSystemJobInfo^ theJob) 
{
   if (theJob->IsBlocked)
   {
      Console::WriteLine("The job is blocked.");
   }
   if (theJob->IsCompleted || theJob->IsPrinted)
   {
      Console::WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
   }
   if (theJob->IsDeleted || theJob->IsDeleting)
   {
      Console::WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
   }
   if (theJob->IsInError)
   {
      Console::WriteLine("The job has errored.");
   }
   if (theJob->IsOffline)
   {
      Console::WriteLine("The printer is offline. Have user put it online with printer front panel.");
   }
   if (theJob->IsPaperOut)
   {
      Console::WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
   }

   if (theJob->IsPaused || theJob->HostingPrintQueue->IsPaused)
   {
      HandlePausedJob(theJob);
      //HandlePausedJob is defined in the complete example.
   }

   if (theJob->IsPrinting)
   {
      Console::WriteLine("The job is printing now.");
   }
   if (theJob->IsSpooling)
   {
      Console::WriteLine("The job is spooling now.");
   }
   if (theJob->IsUserInterventionRequired)
   {
      Console::WriteLine("The printer needs human intervention.");
   }
};
// Check for possible trouble states of a print job using its properties
internal static void SpotTroubleUsingProperties(PrintSystemJobInfo theJob)
{
    if (theJob.IsBlocked)
    {
        Console.WriteLine("The job is blocked.");
    }
    if (theJob.IsCompleted || theJob.IsPrinted)
    {
        Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
    }
    if (theJob.IsDeleted || theJob.IsDeleting)
    {
        Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
    }
    if (theJob.IsInError)
    {
        Console.WriteLine("The job has errored.");
    }
    if (theJob.IsOffline)
    {
        Console.WriteLine("The printer is offline. Have user put it online with printer front panel.");
    }
    if (theJob.IsPaperOut)
    {
        Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
    }

    if (theJob.IsPaused || theJob.HostingPrintQueue.IsPaused)
    {
        HandlePausedJob(theJob);
        //HandlePausedJob is defined in the complete example.
    }

    if (theJob.IsPrinting)
    {
        Console.WriteLine("The job is printing now.");
    }
    if (theJob.IsSpooling)
    {
        Console.WriteLine("The job is spooling now.");
    }
    if (theJob.IsUserInterventionRequired)
    {
        Console.WriteLine("The printer needs human intervention.");
    }
}//end SpotTroubleUsingProperties
' Check for possible trouble states of a print job using its properties
Friend Shared Sub SpotTroubleUsingProperties(ByVal theJob As PrintSystemJobInfo)
    If theJob.IsBlocked Then
        Console.WriteLine("The job is blocked.")
    End If
    If theJob.IsCompleted OrElse theJob.IsPrinted Then
        Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.")
    End If
    If theJob.IsDeleted OrElse theJob.IsDeleting Then
        Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.")
    End If
    If theJob.IsInError Then
        Console.WriteLine("The job has errored.")
    End If
    If theJob.IsOffline Then
        Console.WriteLine("The printer is offline. Have user put it online with printer front panel.")
    End If
    If theJob.IsPaperOut Then
        Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.")
    End If

    If theJob.IsPaused OrElse theJob.HostingPrintQueue.IsPaused Then
        HandlePausedJob(theJob)
        'HandlePausedJob is defined in the complete example.
    End If

    If theJob.IsPrinting Then
        Console.WriteLine("The job is printing now.")
    End If
    If theJob.IsSpooling Then
        Console.WriteLine("The job is spooling now.")
    End If
    If theJob.IsUserInterventionRequired Then
        Console.WriteLine("The printer needs human intervention.")
    End If

End Sub

Metode HandlePausedJob memungkinkan pengguna aplikasi untuk melanjutkan pekerjaan yang dijeda dari jarak jauh. Karena mungkin ada alasan yang baik mengapa antrean cetak dijeda, metode dimulai dengan meminta keputusan pengguna tentang apakah akan melanjutkannya. Jika jawabannya adalah "Y", maka PrintQueue.Resume metode dipanggil.

Selanjutnya pengguna diminta untuk memutuskan apakah pekerjaan itu sendiri harus dilanjutkan, untuk berjaga-jaga jika dijeda secara independen dari antrean cetak. (Bandingkan PrintQueue.IsPaused dan PrintSystemJobInfo.IsPaused.) Jika jawabannya adalah "Y", maka PrintSystemJobInfo.Resume dipanggil; jika tidak Cancel dipanggil.

static void HandlePausedJob (PrintSystemJobInfo^ theJob) 
{
   // If there's no good reason for the queue to be paused, resume it and 
   // give user choice to resume or cancel the job.
   Console::WriteLine("The user or someone with administrative rights to the queue" + "\nhas paused the job or queue." + "\nResume the queue? (Has no effect if queue is not paused.)" + "\nEnter \"Y\" to resume, otherwise press return: ");
   String^ resume = Console::ReadLine();
   if (resume == "Y")
   {
      theJob->HostingPrintQueue->Resume();

      // It is possible the job is also paused. Find out how the user wants to handle that.
      Console::WriteLine("Does user want to resume print job or cancel it?" + "\nEnter \"Y\" to resume (any other key cancels the print job): ");
      String^ userDecision = Console::ReadLine();
      if (userDecision == "Y")
      {
         theJob->Resume();
      } else
      {
         theJob->Cancel();
      }
   }
};
internal static void HandlePausedJob(PrintSystemJobInfo theJob)
{
    // If there's no good reason for the queue to be paused, resume it and
    // give user choice to resume or cancel the job.
    Console.WriteLine("The user or someone with administrative rights to the queue" +
         "\nhas paused the job or queue." +
         "\nResume the queue? (Has no effect if queue is not paused.)" +
         "\nEnter \"Y\" to resume, otherwise press return: ");
    String resume = Console.ReadLine();
    if (resume == "Y")
    {
        theJob.HostingPrintQueue.Resume();

        // It is possible the job is also paused. Find out how the user wants to handle that.
        Console.WriteLine("Does user want to resume print job or cancel it?" +
            "\nEnter \"Y\" to resume (any other key cancels the print job): ");
        String userDecision = Console.ReadLine();
        if (userDecision == "Y")
        {
            theJob.Resume();
        }
        else
        {
            theJob.Cancel();
        }
    }//end if the queue should be resumed
}//end HandlePausedJob
Friend Shared Sub HandlePausedJob(ByVal theJob As PrintSystemJobInfo)
    ' If there's no good reason for the queue to be paused, resume it and 
    ' give user choice to resume or cancel the job.
    Console.WriteLine("The user or someone with administrative rights to the queue" & vbLf & "has paused the job or queue." & vbLf & "Resume the queue? (Has no effect if queue is not paused.)" & vbLf & "Enter ""Y"" to resume, otherwise press return: ")
    Dim [resume] As String = Console.ReadLine()
    If [resume] = "Y" Then
        theJob.HostingPrintQueue.Resume()

        ' It is possible the job is also paused. Find out how the user wants to handle that.
        Console.WriteLine("Does user want to resume print job or cancel it?" & vbLf & "Enter ""Y"" to resume (any other key cancels the print job): ")
        Dim userDecision As String = Console.ReadLine()
        If userDecision = "Y" Then
            theJob.Resume()
        Else
            theJob.Cancel()
        End If
    End If 'end if the queue should be resumed

End Sub

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