Configure knowledge search control in the new form designer
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Feb 1, 2021 |
- |
Apr 5, 2021 |
Business value
The ability to configure the knowledge search control in the new form designer will improve the user experience for makers by removing the need to switch to the legacy form designer.
Feature details
Currently, makers need to switch to the legacy form designer to configure the knowledge search control. This feature enables makers to add and configure the knowledge search control within the new form designer. All of the knowledge search control configuration capabilities that are supported in the legacy form designer will be available in the new form designer.