Set up a review process for reversals and cancellations

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

By default, reversals and cancellations are posted immediately when users click Payment reversal in the Check form or Cancel payment in the Deposit slip form. Use the following steps to send reversals and cancellations to journals for another user to review before the user approves and posts the reversal or cancellation, or rejects the reversal or cancellation.

  1. Click Cash and bank management > Setup > Cash and bank management parameters.

  2. Select any of the following options:

    • To use the Check reversals review journal in Cash and bank management, select the Use review process for payment reversals check box.

    • To use the Deposit slip payment cancellations review journal in Cash and bank management, select the Use review process for deposit slip payment cancellations check box.

    • To require reason codes with payment reversals, select the Require reasons for payment reversals check box.

    • To require reason codes with cancellations, select the Require reasons for deposit slip payment cancellations check box.

  3. Close the form.

  4. Click General ledger > Setup > Journals > Journal names.

  5. Click New to create a journal name.

    • If you are creating a check-reversal journal name, select Bank check reversal in the Journal type field.

    • If you are creating a deposit-slip-cancellation journal name, select Bank deposit slip cancellation in the Journal type field.

  6. Press CTRL+S to save the journal name.

You can also set up alerts, so that reviewers are notified when records are ready for review. For more information, see Create alert rules.

See also

Cash and bank management parameters (form)

Journal names setup (form)

Reverse a posted check

Cancel a deposit slip payment

Check reversals lines (form)

Deposit slip payment cancellations lines (form)

Payment reversals (form)