New-AzSupportTicket
Membuat tiket dukungan.
Sintaks
New-AzSupportTicket
-Name <String>
-Title <String>
-Description <String>
-ProblemClassificationId <String>
-Severity <Severity>
-CustomerFirstName <String>
-CustomerLastName <String>
-PreferredContactMethod <ContactMethod>
-CustomerPrimaryEmailAddress <String>
[-AdditionalEmailAddress <String[]>]
[-CustomerPhoneNumber <String>]
-CustomerPreferredTimeZone <String>
-CustomerCountry <String>
-CustomerPreferredSupportLanguage <String>
[-ProblemStartTime <DateTime>]
[-CSPHomeTenantId <String>]
[-Require24X7Response]
[-AsJob]
[-DefaultProfile <IAzureContextContainer>]
[-WhatIf]
[-Confirm]
[<CommonParameters>] New-AzSupportTicket
-Name <String>
-Title <String>
-Description <String>
-ProblemClassificationId <String>
-Severity <Severity>
-CustomerContactDetail <PSContactProfile>
[-ProblemStartTime <DateTime>]
[-CSPHomeTenantId <String>]
[-Require24X7Response]
[-AsJob]
[-DefaultProfile <IAzureContextContainer>]
[-WhatIf]
[-Confirm]
[<CommonParameters>] New-AzSupportTicket
-Name <String>
-Title <String>
-Description <String>
-ProblemClassificationId <String>
-Severity <Severity>
-CustomerContactDetail <PSContactProfile>
[-ProblemStartTime <DateTime>]
-TechnicalTicketResourceId <String>
[-CSPHomeTenantId <String>]
[-Require24X7Response]
[-AsJob]
[-DefaultProfile <IAzureContextContainer>]
[-WhatIf]
[-Confirm]
[<CommonParameters>] New-AzSupportTicket
-Name <String>
-Title <String>
-Description <String>
-ProblemClassificationId <String>
-Severity <Severity>
-CustomerContactDetail <PSContactProfile>
[-ProblemStartTime <DateTime>]
-QuotaTicketDetail <PSQuotaTicketDetail>
[-CSPHomeTenantId <String>]
[-Require24X7Response]
[-AsJob]
[-DefaultProfile <IAzureContextContainer>]
[-WhatIf]
[-Confirm]
[<CommonParameters>] New-AzSupportTicket
-Name <String>
-Title <String>
-Description <String>
-ProblemClassificationId <String>
-Severity <Severity>
-CustomerFirstName <String>
-CustomerLastName <String>
-PreferredContactMethod <ContactMethod>
-CustomerPrimaryEmailAddress <String>
[-AdditionalEmailAddress <String[]>]
[-CustomerPhoneNumber <String>]
-CustomerPreferredTimeZone <String>
-CustomerCountry <String>
-CustomerPreferredSupportLanguage <String>
[-ProblemStartTime <DateTime>]
-TechnicalTicketResourceId <String>
[-CSPHomeTenantId <String>]
[-Require24X7Response]
[-AsJob]
[-DefaultProfile <IAzureContextContainer>]
[-WhatIf]
[-Confirm]
[<CommonParameters>] New-AzSupportTicket
-Name <String>
-Title <String>
-Description <String>
-ProblemClassificationId <String>
-Severity <Severity>
-CustomerFirstName <String>
-CustomerLastName <String>
-PreferredContactMethod <ContactMethod>
-CustomerPrimaryEmailAddress <String>
[-AdditionalEmailAddress <String[]>]
[-CustomerPhoneNumber <String>]
-CustomerPreferredTimeZone <String>
-CustomerCountry <String>
-CustomerPreferredSupportLanguage <String>
[-ProblemStartTime <DateTime>]
-QuotaTicketDetail <PSQuotaTicketDetail>
[-CSPHomeTenantId <String>]
[-Require24X7Response]
[-AsJob]
[-DefaultProfile <IAzureContextContainer>]
[-WhatIf]
[-Confirm]
[<CommonParameters>] Deskripsi
Cmdlet ini dapat digunakan untuk membuat tiket dukungan untuk Penagihan, Manajemen Langganan, Kuota, atau Masalah teknis. Gunakan cmdlet Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengidentifikasi layanan Azure dan klasifikasi masalah terkait yang masing-masing ingin Anda minta dukungannya. Anda harus menentukan parameter berikut:
• Title
• Description
• Severity level
• ProblemClassificationId
• CustomerContactDetail (or individual customer contact parameters)
Anda dapat menggunakan cmdlet pembantu New-AzSupportContactProfileObject untuk membuat objek CustomerContactDetail.
Penyedia Solusi Cloud dapat membuat tiket dukungan untuk langganan pelanggan mereka dengan masuk ke penyewa pelanggan mereka dan menentukan id penyewa rumah mereka menggunakan Parameter CSPHomeTenantId.
Untuk tiket teknis:
Untuk menentukan nama sumber daya, tentukan ID sumber daya ARM sumber daya dengan menggunakan parameter TechnicalTicketResourceId . Lihat contoh di bawah ini.
Untuk tiket kuota:
Untuk meminta peningkatan kuota untuk Compute VM Cores, Batch, SQL Database dan SQL Data Warehouse, berikan detail tambahan di bawah objek QuotaTicketDetail . Objek QuotaTicketDetail terdiri dari 3 properti seperti yang dijelaskan di bawah ini. Untuk dokumentasi terperinci, silakan klik di sini.
• QuotaChangeRequestSubType
This is required for certain quota types when there is a sub type that you are requesting quota increase for. Example: Batch, SQL Database and SQL Data Warehouse have a sub type.
• QuotaChangeRequestVersion
This is required and indicates the version of the quota change request payload.
• QuotaChangeRequests
This is required and is a list of PSQuotaChangeRequest objects. PSQuotaChangeRequest object has 2 required properties.
○ Region
This is the Azure location or region for which you are requesting quota increase. This is the Location property of Get-AzLocation cmdlet.
○ Payload
This is where you specify the new limits for the selected quota type.
Untuk dokumentasi terperinci tentang cara membuat Payload untuk berbagai jenis kuota, silakan klik di sini
Contoh
Contoh 1: Buat tiket dukungan Penagihan atau Manajemen Langganan. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Penagihan atau Manajemen Langganan yang ingin Anda minta dukungannya
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Billing Open 2/5/2020 1:33:53 AMContoh 2: Buat tiket dukungan teknis untuk komputer virtual untuk sumber daya Windows. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Komputer Virtual untuk Windows yang ingin Anda minta dukungannya
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{vm_windows_service_guid}/problemClassifications/{problemClassification_guid}" -TechnicalTicketResourceId "/subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourceGroups/testRG/providers/Microsoft.Compute/virtualMachines/testVM" -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Virtual Machine running Windows Open 2/5/2020 1:33:53 AMContoh 3: Buat tiket dukungan kuota untuk menambah kuota untuk Virtual Machine Cores untuk keluarga VM tertentu. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Quota Compute VM Cores.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{cores_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"VMFamily`":`"Dv2 Series`",`"NewLimit`":350}"}, @{Region = "eastus"; Payload = "{`"VMFamily`":`"Dv2 Series`",`"NewLimit`":516}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 4: Buat tiket dukungan kuota untuk menambah kuota inti Berprioritas rendah untuk akun Batch. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Batch Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{batch_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Account" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"AccountName`":`"test`",`"NewLimit`":200,`"Type`":`"LowPriority`"}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 5: Buat tiket dukungan kuota untuk menambah kuota inti VM untuk Keluarga VM tertentu untuk akun Batch. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Batch Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{batch_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Account" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"AccountName`":`"test`",`"VMFamily`":`"standardA0_A7Family`",`"NewLimit`":200,`"Type`":`"Dedicated`"}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 6: Buat tiket dukungan kuota untuk menambah kuota Kumpulan untuk akun Batch. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Batch Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{batch_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Account" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"AccountName`":`"test`",`"NewLimit`":120,`"Type`":`"Pools`"}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 7: Buat tiket dukungan kuota untuk meningkatkan kuota Pekerjaan aktif dan jadwal pekerjaan untuk akun Batch. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Batch Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{batch_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Account" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"AccountName`":`"test`",`"NewLimit`":120,`"Type`":`"Jobs`"}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 8: Buat tiket dukungan kuota untuk menambah jumlah akun Batch untuk langganan. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Batch Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{batch_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Subscription" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":120,`"Type`":`"Account`"}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 9: Buat tiket dukungan kuota untuk menambah kuota DTU untuk SQL Database. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Kuota SQL Database.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_database_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "DTUs" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"ServerName`":`"testserver`",`"NewLimit`":54000}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 10: Buat tiket dukungan kuota untuk menambah kuota server untuk SQL Database. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Kuota SQL Database.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_database_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Servers" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 11: Buat tiket dukungan kuota untuk menambah kuota DTU untuk Gudang Data SQL. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Gudang Tanggal SQL Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_datawarehouse_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "DTUs" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"ServerName`":`"testserver`",`"NewLimit`":54000}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 12: Buat tiket dukungan kuota untuk menambah kuota server untuk Gudang Data SQL. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah Gudang Data SQL Kuota.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_datawarehouse_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "Servers" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200}"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 13: Buat tiket dukungan kuota untuk menambah kuota inti Berprioritas rendah untuk layanan Pembelajaran Mesin. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah kuota Pembelajaran Mesin layanan.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{machine_learning_service_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "BatchAml" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"LowPriority`" }"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 14: Buat tiket dukungan kuota untuk menambah kuota inti VM untuk Keluarga VM tertentu untuk layanan Pembelajaran Mesin. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah kuota Pembelajaran Mesin layanan.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{machine_learning_service_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "BatchAml" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"VMFamily`":`"standardDFamily`",`"NewLimit`":200,`"Type`":`"Dedicated`" }"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 15: Buat tiket dukungan kuota untuk menambah kuota azure SQL Managed Instance. Gunakan Get-AzSupportService dan Get-AzSupportProblemClassification untuk mengambil GUID yang benar untuk klasifikasi masalah layanan Quota SQL Managed Instance.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_managed_instance_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "SQLMI" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"vCore`" }"}, @{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"Subnet`" }"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "user@contoso.com"}
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AMContoh 16: Buat tiket dukungan dengan menentukan parameter kontak pelanggan individual alih-alih objek CustomerContactDetail.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "user@contoso.com"
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Billing Open 2/5/2020 1:33:53 AMContoh 17: Buat tiket dukungan dengan permintaan respons 24 x 7 dari Azure.
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "critical" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "user@contoso.com" -Require24X7Response
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Critical Billing Open 2/5/2020 1:33:53 AMContoh 18: Buat tiket dukungan atas nama pelanggan Anda jika Anda adalah Penyedia Solusi Cloud (CSP). CSP harus terlebih dahulu masuk ke penyewa mereka, lalu masuk ke penyewa pelanggan seperti yang ditunjukkan pada contoh di bawah ini. Mereka kemudian harus menggunakan parameter -CSPHomeTenantId untuk menentukan id penyewa rumah mereka pada saat membuat tiket dukungan.
Connect-AzAccount
Connect-AzAccount -TenantId "customer_tenant_id"
New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "user@contoso.com" -CSPHomeTenantId "csp_home_tenant_id"
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate
---- ----- --------------- -------- ------------------ ------ -----------
test1 Test 150010521000317 Minimal Billing Open 2/5/2020 1:33:53 AMParameter
-AdditionalEmailAddress
Alamat email tambahan. Alamat email yang tercantum di sini akan disalin pada korespondensi apa pun tentang tiket dukungan.
| Type: | String[] |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-AsJob
Jalankan cmdlet di latar belakang.
| Type: | SwitchParameter |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Confirm
Meminta Anda mengonfirmasi sebelum menjalankan cmdlet.
| Type: | SwitchParameter |
| Aliases: | cf |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CSPHomeTenantId
Ini adalah id penyewa rumah dari pengguna Penyedia Solusi Cloud yang mencoba membuat tiket dukungan untuk pelanggan mereka.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerContactDetail
Detail kontak pelanggan yang terkait dengan sumber daya SupportTicket.
| Type: | PSContactProfile |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerCountry
Negara pelanggan. Ini harus berupa kode negara ISO Alpha-3 yang valid (ISO 3166).
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerFirstName
Nama depan pelanggan.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerLastName
Nama belakang pelanggan.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerPhoneNumber
Nomor telepon pelanggan. Ini diperlukan jika metode kontak pilihan adalah telepon.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerPreferredSupportLanguage
Bahasa yang disimpulkan dari kustom. Ini harus berupa kode kontry bahasa yang valid untuk salah satu bahasa yang didukung yang tercantum di sini https://azure.microsoft.com/en-us/support/faq/.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerPreferredTimeZone
Zona waktu pilihan pelanggan. Ini harus berupa nilai System.TimeZoneInfo.Id yang valid.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-CustomerPrimaryEmailAddress
Alamat email utama pelanggan.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-DefaultProfile
Kredensial, akun, penyewa, dan langganan yang digunakan untuk komunikasi dengan Azure.
| Type: | IAzureContextContainer |
| Aliases: | AzContext, AzureRmContext, AzureCredential |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Description
Deskripsi terperinci tentang pertanyaan atau masalah.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Name
Nama tiket dukungan yang dibuat cmdlet ini.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-PreferredContactMethod
Metode kontak pilihan.
| Type: | ContactMethod |
| Accepted values: | Email, Phone |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ProblemClassificationId
Setiap layanan Azure memiliki serangkaian kategori masalah sendiri yang disebut klasifikasi masalah yang sesuai dengan jenis masalah yang Anda alami. Parameter ini adalah id sumber daya ARM dari sumber daya ProblemClassification.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ProblemStartTime
Tanggal dan waktu ketika masalah dimulai.
| Type: | DateTime |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-QuotaTicketDetail
Detail tambahan untuk tiket dukungan Kuota.
| Type: | PSQuotaTicketDetail |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Require24X7Response
Menunjukkan apakah tiket dukungan ini memerlukan respons 24x7 dari Azure.
| Type: | SwitchParameter |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Severity
Tingkat keparahan tiket dukungan. Ini menunjukkan urgensi kasus, yang pada gilirannya menentukan waktu respons sesuai dengan perjanjian tingkat layanan dari paket dukungan teknis yang Anda miliki dengan Azure.
| Type: | Severity |
| Accepted values: | Minimal, Moderate, Critical, HighestCriticalImpact |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-TechnicalTicketResourceId
Ini adalah id sumber daya sumber daya sumber daya layanan Azure (Misalnya: Sumber daya komputer virtual atau sumber daya HDInsight) tempat tiket dukungan dibuat.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Title
Judul tiket dukungan.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-WhatIf
Menunjukkan apa yang akan terjadi jika cmdlet berjalan. Cmdlet tidak dijalankan.
| Type: | SwitchParameter |
| Aliases: | wi |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
Input
None
Output
Berkolaborasi dengan kami di GitHub
Sumber untuk konten ini dapat ditemukan di GitHub, yang juga dapat Anda gunakan untuk membuat dan meninjau masalah dan menarik permintaan. Untuk informasi selengkapnya, lihat panduan kontributor kami.
Azure PowerShell
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