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slakpiinstance EntityType

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Description: Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case

Entity Set path:[organization URI]/api/data/v8.2/slakpiinstances

Base Type: crmbaseentity EntityType

Display Name: SLA KPI Instance

Primary Key: slakpiinstanceid

Primary Name Attribute: name

Properties

Lookup Properties

Single-valued navigation properties

Collection-valued navigation properties

Properties

Properties represent fields of data stored in the entity. Some properties are read-only.

Name

Type

Details

computedfailuretime

Edm.DateTimeOffset

Description: Computed Failure Date and time

Display Name: Computed Failure Time

computedwarningtime

Edm.DateTimeOffset

Description: Computed Warning Date and time

Display Name: Computed Warning Time

createdon

Edm.DateTimeOffset

Description: For internal use only.

Display Name: Created On

Read-only property

description

Edm.String

Description: For internal use only.

Display Name: Description

exchangerate

Edm.Decimal

Description: For internal use only.

Display Name: Exchange Rate

Read-only property

failuretime

Edm.DateTimeOffset

Description: Enter the date and time when the service level agreement (SLA) key performance indicator (KPI) will expire.

Display Name: Failure Time

modifiedon

Edm.DateTimeOffset

Description: For internal use only.

Display Name: Modified On

Read-only property

name

Edm.String

Description: Type a descriptive name for the service level agreement (SLA) key performance indicator (KPI) instance.

Display Name: Name

slakpiinstanceid

Edm.Guid

Description: Unique identifier of the SLA KPI Instance.

Display Name: SLA KPI InstanceId

status

Edm.Int32

Description: Reason for the status of the service level agreement (SLA) key performance indicator (KPI) instance. For example, the SLA KPI could be Noncompliant or Succeeded.

Default Options:

0 : In Progress
1 : Noncompliant
2 : Nearing Noncompliance
3 : Paused
4 : Succeeded
5 : Canceled

Display Name: Status

succeededon

Edm.DateTimeOffset

Description: Shows the date and time when the service level agreement (SLA) key performance indicator (KPI) success criteria was met.

Display Name: Succeeded On

versionnumber

Edm.Int64

Description: For internal use only.

Display Name: Version Number

Read-only property

warningtime

Edm.DateTimeOffset

Description: Enter the date and time when the service level agreement (SLA) key performance indicator (KPI)will go to a warning state.

Display Name: Warning Time

warningtimereached

Edm.Int32

Description: Shows information about whether the case has reached its warning time.

Default Options:

0 : No
1 : Yes

Display Name: Warning Time Reached

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties

Name

Single-valued navigation property

Description

_createdby_value

createdby

For internal use only.

_createdonbehalfby_value

createdonbehalfby

For internal use only.

_modifiedby_value

modifiedby

For internal use only.

_modifiedonbehalfby_value

modifiedonbehalfby

For internal use only.

_ownerid_value

ownerid

Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user or team.

_owningbusinessunit_value

owningbusinessunit

Owning Business Unit.

_owningteam_value

OwningTeam.

_owninguser_value

Owning User.

_regarding_value

regarding

regarding_salesorder

regarding_account

regarding_opportunity

regarding_contact

regarding_quote

regarding_activitypointer

regarding_lead

regarding_invoice

Unique identifier of the record that this service level agreement (SLA) key performance indicator (KPI) instance is associated with.

_transactioncurrencyid_value

transactioncurrencyid

Choose the local currency for the record to make sure budgets are reported in the correct currency.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name

Type

Partner

createdby

systemuser EntityType

lk_slakpiinstancebase_createdby

createdonbehalfby

systemuser EntityType

lk_slakpiinstancebase_createdonbehalfby

modifiedby

systemuser EntityType

lk_slakpiinstancebase_modifiedby

modifiedonbehalfby

systemuser EntityType

lk_slakpiinstancebase_modifiedonbehalfby

ownerid

principal EntityType

slakpiinstance_owner

owningbusinessunit

businessunit EntityType

business_unit_slakpiinstance

regarding

incident EntityType

slakpiinstance_incident

regarding_account

account EntityType

slakpiinstance_account

regarding_activitypointer

activitypointer EntityType

slakpiinstance_activitypointer

regarding_appointment

appointment EntityType

slakpiinstance_appointment

regarding_contact

contact EntityType

slakpiinstance_contact

regarding_email

email EntityType

slakpiinstance_email

regarding_fax

fax EntityType

slakpiinstance_fax

regarding_invoice

invoice EntityType

slakpiinstance_invoice

regarding_lead

lead EntityType

slakpiinstance_lead

regarding_letter

letter EntityType

slakpiinstance_letter

regarding_opportunity

opportunity EntityType

slakpiinstance_opportunity

regarding_phonecall

phonecall EntityType

slakpiinstance_phonecall

regarding_quote

quote EntityType

slakpiinstance_quote

regarding_salesorder

salesorder EntityType

slakpiinstance_salesorder

regarding_serviceappointment

serviceappointment EntityType

slakpiinstance_serviceappointment

regarding_socialactivity

socialactivity EntityType

slakpiinstance_socialactivity

regarding_task

task EntityType

slakpiinstance_task

transactioncurrencyid

transactioncurrency EntityType

TransactionCurrency_slakpiinstance

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name

Type

Partner

slakpiinstance_incident_firstresponsebykpi

incident EntityType

firstresponsebykpiid

slakpiinstance_incident_resolvebykpi

incident EntityType

resolvebykpiid

SLAKPIInstance_SyncErrors

syncerror EntityType

regardingobjectid_slakpiinstance_syncerror

See Also

Use the Microsoft Dynamics 365 Web API
Web API Action Reference
Web API Function Reference
Web API Query Function Reference
Web API EnumType Reference
Web API ComplexType Reference
Web API Metadata EntityType Reference

Microsoft Dynamics 365

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