Persyaratan sistem untuk System Center Service Manager

Artikel ini merinci persyaratan sistem untuk System Center 2022 - Service Manager (SM).

Catatan

Tidak seperti rilis sebelumnya, untuk SM 2022, Anda tidak perlu menginstal alat /Penampil LaporanSecara manualJenis CLR Microsoft untuk SQL Server 2014 sebagai prasyarat.

Persyaratan sistem untuk System Center 2022 - Service Manager

Bagian berikut menjelaskan panduan performa dan skalabilitas umum untuk SM 2022, dan merekomendasikan konfigurasi perangkat keras untuk berbagai beban kerja. Karena System Center 2022 dibangun agar fleksibel dan dapat diskalakan, persyaratan perangkat keras untuk skenario tertentu mungkin berbeda dari pedoman yang disajikan di sini.

Batas kapasitas untuk Service Manager

Baca Konfigurasi untuk skenario penyebaran untuk mempelajari tentang batas kapasitas Service Manager yang diuji.

Koeksistensi yang didukung

Untuk membantu menyederhanakan peningkatan, Anda dapat menggunakan konektor Service Manager 2022 dengan komponen Pusat Sistem berikut.

• Manajer Virtual Machine System Center 2019/2022
• System Center 2019/2022 Orchestrator
• System Center 2019/2022 Operations Manager
• System Center 2019/2022 Configuration Manager (hanya selama skenario migrasi)
• Rilis CB Configuration Manager Pusat Sistem
  • 1511, 1602, 1606, 1710, 1802, 1806 hingga 2103, 2107

Perangkat Keras

Server	Prosesor (min)	Prosesor (rec)	RAM (min)	RAM (rec)	Ruang hard drive (min)	Ruang hard drive (rec)
Manajer Layanan Server Manajemen	CPU 4-Core 2,66 GHz	CPU 4-Core 2,66 GHz	8 GB	8 GB	10 GB	10 GB
Manajer Layanan Database	CPU 8-Core 2,66 GHz	CPU 8-Core 2,66 GHz	8 GB	32 GB	80 GB	80 GB
Manajer Layanan Server Manajemen Gudang Data	CPU 4-Core 2,66 GHz	CPU 4-Core 2,66 GHz	8 GB	16 GB	10 GB	10 GB
Manajer Layanan Database Gudang Data	CPU 8-Core 2,66 GHz	CPU 8-Core 2,66 GHz	8 GB	32 GB	400 GB	400 GB
Manajer Layanan Konsol	CPU 2-Core 2 GHz	CPU 2-Core 2 GHz	4 GB	4 GB	10 GB	10 GB
Portal Self-Service Manajer Layanan (mandiri)	CPU 4-Core 2,66 GHz	CPU 8-Core 2,66 GHz	8 GB	16 GB	80 GB	80 GB
Service Manager Self-Service Portal + Server Manajemen Sekunder (Disarankan)	CPU 8-Core 2,66 GHz	CPU 8-Core 2,66 GHz	16 GB	32 GB	80 GB	80 GB

Persyaratan perangkat lunak

Komponen	Persyaratan
Server manajemen Manajer Layanan	Server manajemen membutuhkan: ADO.NET Data Services Update untuk .NET Framework 3.5 SP1 untuk Windows Server; klien SQL Server Native Server manajemen harus diinstal pada Windows edisi 64-bit.
Server manajemen gudang data	Server manajemen gudang memerlukan: SQL Server Native client Server manajemen gudang data harus diinstal pada Windows edisi 64-bit.
Database Service Manager/gudang data	Manajer Layanan atau database gudang data memerlukan: SQL Server Reporting Services (SSRS); SQL Server Objek Manajemen Analisis. Pengaturan kolase SQL Server dan Analysis Services harus sama untuk komputer yang menghosting database Manajer Layanan, database gudang data, database layanan analisis, dan database Reporting Services.
Konsol Manajer Layanan	Konsol memerlukan: Microsoft Excel untuk melihat kubus data OLAP di komputer konsol; ADO.NET Data Services Update untuk .NET Framework 3.5 SP1 untuk Windows Server; SQL Server Objek Manajemen Analisis. Konsol dapat diinstal pada Windows edisi 64-bit.
Portal Layanan Mandiri	Server Self-Service Portal memerlukan: server Windows 2016 atau yang lebih baru; peran IIS dan ASP.NET 4.5 diaktifkan; SQL Server Objek Manajemen Analisis. Gabungkan komputer server ke domain yang sama tempat Layanan SDK Manajer Layanan berjalan. Idealnya, di server primer atau sekunder.
Mesin yang menggunakan layanan mandiri	Portal Layanan Mandiri memerlukan resolusi layar di atas 1024 X 768. Browser yang didukung: Microsoft Edge; Microsoft Internet Explorer 10 dan 11; Mozilla Firefox 42 dan yang lebih baru; Google Chrome 46 dan yang lebih baru.
Layanan Pelaporan SQL Server	Dalam topologi penyebaran di mana komputer yang menghosting SSRS tidak berada di komputer yang sama yang menghosting server manajemen gudang data, Anda harus menambahkan Microsoft.EnterpriseManagement.Reporting.Code ke cache perakitan global. Pelajari tentang langkah-langkah manual.

Catatan tambahan

• Manajer Operasi - Manajer Layanan memiliki kemampuan untuk mengimpor pemberitahuan dan item konfigurasi dari lingkungan Manajer Operasi. Baca tentang menginstal Service Manager dan Operations Manager di lingkungan yang sama. Anda dapat membuat data mart untuk Operations Manager.

• Configuration Manager - Manajer Layanan dapat mengimpor item konfigurasi dari lingkungan Configuration Manager.

• Persyaratan jaringan - Untuk melihat konten eksternal dari dalam artikel pengetahuan, komputer yang menghosting konsol Service Manager harus memiliki akses Internet, baik secara langsung atau melalui server proksi.

• Server SMTP- Anda harus memiliki akses ke server Simple Mail Transfer Protocol (SMTP) untuk menggunakan fitur Pemberitahuan dan untuk pembuatan insiden melalui email.

• Mode aman Windows- Service Manager tidak beroperasi dan layanan yang digunakan oleh Service Manager tidak dimulai jika Windows Server berjalan dalam mode aman. Jika Anda mencoba memulai layanan Service Manager secara manual saat dalam mode aman, layanan gagal dimulai dan kesalahan ditulis ke dalam log peristiwa.

Persyaratan SQL Server

Microsoft SQL Server menghosting database yang dibuat Pusat Sistem - Manajer Layanan. Selain itu, System Center 2022 - Service Manager mengharuskan SQL Server Analysis Services (SSAS) untuk bekerja dengan kubus Microsoft Online Analytical Processing (OLAP). SQL Server Reporting Services (SSRS) diperlukan untuk mendukung System Center 2022 - Pelaporan Service Manager.

Gunakan informasi ini untuk mengevaluasi apakah lingkungan SQL Server Anda siap untuk mendukung penginstalan atau peningkatan ke System Center 2022. Gunakan informasi ini apakah Anda menyebarkan satu atau beberapa komponen Pusat Sistem.

Catatan

Selama penginstalan, pilih SQL Server pencarian teks lengkap di komputer yang menjalankan SQL Server yang akan menghosting Service Manager dan database gudang data.

Dukungan versi SQL Server

Catatan

• SM tidak mendukung mode SSAS Tabular. Pilih mode SSAS sebagai Multi-dimensi selama penginstalan SQL Server.
• Untuk versi SQL yang didukung, gunakan paket layanan yang saat ini didukung oleh Microsoft.
• Service Manager 2022 mendukung SQL 2019 dengan CU8 atau yang lebih baru; namun, ini tidak mendukung SQL 2019 RTM.
• Dengan SQL 2019 (CU8 atau yang lebih baru), gunakan ODBC 17.3 hingga 17.10.4.1, dan MSOLEDBSQL 18.2 hingga 18.6.6.

Manajer Layanan	SQL Server 2017	SQL Server 2019 dengan Pembaruan Kumulatif 8
Database Manajer Layanan/Gudang Data	•	•

Catatan

System Center 2022 - Service Manager tidak mendukung parameter MultiSubnetFailover . Parameter ini tidak digunakan di System Center 2022 - String koneksi Service Manager.

Perbolehkan pembaruan

Untuk menginstal atau meningkatkan ke System Center 2022 - Service Manager, komputer yang menjalankan SQL Server database host harus dikonfigurasi untuk mengizinkan pembaruan. Jika pembaruan tidak diizinkan, System Center 2022 - Penyetelan Manajer Layanan tidak akan selesai dan pesan kesalahan berikut muncul pada tahap Buat database penginstalan:

Terjadi kesalahan saat menjalankan tindakan pelanggan: _ExecuteSqlScripts. Upaya pemutakhiran ini gagal sebelum modifikasi permanen dilakukan. Peningkatan telah berhasil digulung balik ke status asli sistem. Setelah koreksi dilakukan, Anda dapat mencoba kembali peningkatan untuk peran ini.

Anda dapat memeriksa status izinkan pembaruan pada SQL Server dengan menjalankan prosedur tersimpan berikut dari dalam SQL Server Management Studio:

sp_configure 'allow updates'

Dalam tabel hasil, periksa nilai untuk run_value. Jika nilai eksekusi adalah 1, atur kembali ke 0 dengan prosedur tersimpan berikut, lalu jalankan Penyetelan lagi.

sp_configure 'allow updates',0 reconfigure with override

Pertimbangan Grup Ketersediaan AlwaysOn untuk database Manajer Layanan

SQL Server fungsi grup ketersediaan AlwaysOn didukung oleh System Center 2022 - Service Manager.

Untuk informasi selengkapnya tentang menginstal Service Manager dengan grup ketersediaan AlwaysOn, lihat di sini.

Tingkatkan ke SQL 2017

Langkah-langkah berikut memberikan informasi tentang peningkatan ke SQL 2017.

Catatan

Proses peningkatan ke SQL 2017 menghapus instalasi layanan pelaporan; pastikan untuk memigrasikan laporan yang diperlukan seperti DB pelaporan cadangan dan kunci enkripsi.

Gunakan langkah-langkah berikut untuk meningkatkan dari SQL 2016 ke 2017:

1. Tingkatkan ke SQL 2017.
2. Instal SQL 2017 reporting services (SSRS), luncurkan manajer konfigurasi layanan pelaporan untuk menggunakan DB pelaporan yang ada, dan pulihkan kunci enkripsi. Konfigurasikan URL layanan Web dan URL portal Web.
3. Gunakan nilai yang sama untuk melaporkan direktori virtual layanan Web server dan URL portal Web yang Anda miliki sebelum memulai proses peningkatan untuk SQL 2017.
4. Konfigurasikan SSRS sesuai detail yang dibagikan di sini.
5. [Opsional] Untuk mengaktifkan keamanan ketat CLR, jalankan skrip berikut pada setiap database Service Manager. Secara default, keamanan ketat CLR dinonaktifkan setelah Anda meningkatkan ke SQL 2017.

Tingkatkan ke SQL 2019

Langkah-langkah berikut memberikan informasi tentang peningkatan ke SQL 2019.

Catatan

• Anda harus menggunakan Pembaruan Kumulatif 8 (CU8) atau yang lebih baru dengan SQL 2019.
• Gunakan ODBC 17.3 hingga 17.10.4.1, dan MSOLEDBSQL 18.2 hingga 18.6.6.
• Proses peningkatan ke SQL 2019 menghapus instalasi layanan pelaporan; pastikan untuk memigrasikan laporan yang diperlukan seperti DB pelaporan cadangan dan kunci enkripsi.

Gunakan langkah-langkah berikut untuk meningkatkan dari SQL 2017 ke 2019:

1. Tingkatkan ke SQL 2019.
2. Instal SQL 2019 reporting services (SSRS), luncurkan manajer konfigurasi layanan pelaporan untuk menggunakan DB pelaporan yang ada, dan pulihkan kunci enkripsi. Konfigurasikan URL layanan Web dan URL portal Web.
3. Gunakan nilai yang sama untuk melaporkan direktori virtual layanan Web server dan URL portal Web yang Anda miliki sebelum memulai proses peningkatan untuk SQL 2019.
4. Konfigurasikan SSRS sesuai detail yang dibagikan di sini.
5. [Opsional] Untuk mengaktifkan keamanan ketat CLR, jalankan skrip berikut pada setiap database Service Manager. Secara default, keamanan ketat CLR dinonaktifkan setelah Anda meningkatkan ke SQL 2019.

Mengaktifkan keamanan ketat CLR

Pilihan. Gunakan skrip berikut untuk mengaktifkan keamanan ketat CLR.

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash1 BINARY(64), @ClrName1 NVARCHAR(4000);
set @Hash1 = HASHBYTES(N'SHA2_512', 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set        @ClrName1 = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.DataAccessLayer');        

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName1)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash1
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash1, @ClrName1        
END
GO

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash BINARY(64), @ClrName NVARCHAR(4000);
set  @Hash = HASHBYTES(N'SHA2_512', 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set        @ClrName = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.UserDefinedDataType');

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash, @ClrName        
END
GO

Sistem operasi server

Versi sistem operasi Windows Server berikut ini didukung.

Komponen Pusat Sistem	Windows Server 2019 Standard, Datacenter	Windows Server 2019 Server Core	Windows Server 2022 Standard, Datacenter	Windows Server 2022 Server Core
Manajer Layanan Server Manajemen	•	•	•	•
Manajer Layanan Server Manajemen Gudang Data	•	•	•	•
Manajer Layanan Database atau Database Gudang Data	•	•	•	•
Portal Self-Service Manajer Layanan (HTML 5)	•	•	•	•

Sistem operasi klien

Versi sistem operasi klien Windows berikut didukung untuk konsol Service Manager.

Komponen sisi klien Pusat Sistem	Windows Server® 2019 Standard, Datacenter Enterprise	Windows Server® 2022 Standard, Datacenter	Windows 10	Windows 11
Manajer Layanan Konsol	•	•	•	•

Versi .NET didukung

Versi .NET berikut didukung untuk Service Manager.

Komponen Pusat Sistem	.NET 3.5 SP1	.NET 4	.NET 4.5	.NET 4.5.1	.NET 4.5.2	.NET 4.6	.NET 4.6.1	.NET 4.7	.NET 4.8
Manajer Layanan Server Manajemen	•			•		•	•	•	•
Manajer Layanan Server Manajemen Gudang Data	•			•		•	•	•	•
Konsol Manajer Layanan	•			•		•	•	•	•
Portal Self-Service Manajer Layanan	•			•		•	•	•	•

Versi PowerShell didukung

Versi PowerShell berikut ini didukung untuk Service Manager.

Komponen Pusat Sistem	Windows PowerShell 4.0	Windows PowerShell 5.0
Manajer Layanan Konsol	•	•
Manajer Layanan Server Manajemen	•	•
Manajer Layanan Server Manajemen Gudang Data	•	•

Langkah berikutnya

• Untuk mempelajari tentang ritel dan memilih edisi Service Manager dan efek apa yang memilih penginstalan evaluasi 180 hari pada dua edisi ini, tinjau edisi Service Manager.
• Untuk mempelajari tentang batas Service Manager yang diuji, baca Konfigurasi untuk skenario penyebaran.
• Baca tentang performa perangkat keras Service Manager.