You don't have required role or privilege to complete this action error occurs in Microsoft Dynamics 365 App for Outlook
This article provides a solution to an error that occurs when you try to use the Dynamics 365 App for Outlook.
Applies to: Microsoft Dynamics CRM Online
Original KB number: 4555675
Symptoms
When attempting to use the Dynamics 365 App for Outlook, you see the following message:
"You don't have required role or privilege to complete this action. Please contact your administrator to get necessary access."
Cause
This message can appear when a user without the System Administrator role tries to open Dynamics 365 App for Outlook ,and their mailbox is configured with a Dynamics 365 Sandbox environment with Admin mode turned enabled. When Admin Mode is enabled, only users with the System Administrator role can access the environment.
Resolution
Disable Admin Mode.