Administer to operate end-to-end overview

Applies to: Dynamics 365

This article describes the administer to operate end-to-end business process flow and its relationship to other business processes that can be used within Dynamics 365.

Administer to operate process relationship

The following diagram shows the relationship of other end-to-end processes for the administer to operate process. The first column in the diagram for Upstream processes includes all 14 end-to-end processes. The center column for administer to operate end-to-end process is broken down into the following business process areas including:

• Define business continuity plan

• Manage licensing and entitlements

• Administer system features

• Manage system access and security

• Train users and increase adoption

• Monitor systems, environments, and capacity

• Manage background jobs

• Manage notifications alerts

• Uptake software releases

• Manage data synchronization

• Manage system compliance

• Support systems

The third column in the diagram displays the downstream business process including all 14 end-to-end business processes.

Administer to operate business process flow

The following diagram shows the high-level flow of the administer to operate business process. The diagram includes a Start and Stop oval at the top and bottom respectively. Around the outside of the graphic are the 14 end-to-end processes arranged alphabetically. Directly below the start box, is the administer to operate end-to-end process and all of the business process areas are shown below in the blue boxes. Two large blue arrows are shown around the outside of the business process areas to indicate the processes are cyclical. All 14 end-to-end processes are upstream to administer to operate because these business processes inform the decision to implement a new technology solution. All 14 end-to-end processes are downstream to administer to operate because the technology supports those processes.

Next steps

If you want to implement Dynamics 365 solutions to assist with your business processes, use the following resources and steps to learn more.

• Define the goals and objectives of implementing a Dynamics 365 technology solution. Learn more at Implementation strategy.

• Define the business process scope of your project. Learn more at Process-focused solution.

• Request a demo or get a free trial of Dynamics 365 solutions for the Source to pay process. Learn more at Request a demo

• Get an introduction of the administer to operate process at administer to operate introduction.

Related information

You can use the following resources to learn more about the administer to operate process in Dynamics 365.

• What is the administration guide?

• Service the solution

• Transition to support

• Data management overview

• Training strategy

• Application lifecycle management

• Extend your solution

• Integrate with other solutions

• Testing strategy

• Environment strategy

• Change management overview

Contributors

This article is maintained by Microsoft. It was originally written by the following contributors.

Principal author:

• Rachel Profitt | Principal Program Manager, FastTrack for Dynamics 365

Other contributors:

• Haytham Said | Senior Program Manager, FastTrack for Dynamics 365