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Grant access to who knows whom information

The Salesperson and Sales Manager roles have permissions to view who knows whom information in the contact and lead pages by default. Administrators can grant access to other roles.

The who knows whom widget appears for all users who can open the Sales Insights view in contact and lead pages. Users who don't have sufficient privileges to view who knows whom information see a message to that effect.

License and role requirements

Requirement type You must have
License Dynamics 365 Sales Premium
More information: Dynamics 365 Sales pricing
Security roles System Administrator
More information: Predefined security roles for Sales

Grant access

Tip

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  1. In the Sales Hub app, select Settings in the upper-right corner, and then select Advanced Settings.

    Note

    The Advanced Settings page is moving from the web client to an Unified Interface app. If your organization has enabled the public preview of the Advanced settings redirection feature, you’ll see the settings open in the Power Platform Environment Settings app. Find more information about the app and navigation path in Advanced settings in the new experience.

  2. On the Business Management page, select Settings > System > Security.

  3. Select Security Roles.

  4. Select the security role that you want to grant access to.

  5. In the Custom Entities tab, provide read permissions to the following entities:

    wkwcolleaguesforcompany
    wkwcolleaguesforcontact
    wkwconfig

    Screenshot of entities to be granted access to who knows whom information.

  6. Save the changes.

View who knows whom