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Upgrade to Dynamics 365 Sales Premium

Learn how to upgrade from Dynamics 365 Sales Enterprise to Dynamics 365 Sales Premium.

License and role requirements

Requirement type You must have
License Dynamics 365 Sales Enterprise
More information: Dynamics 365 Sales pricing
Security roles System Administrator
More information: Predefined security roles for Sales

Benefits of upgrading to Dynamics 365 Sales Premium

Sellers achieve more with Dynamics 365 Sales Premium as they align to new customer engagement expectations and transformational business opportunities. With Sales Premium, sellers:

  • Spend their time on the activities that make them more productive

  • Build stronger relationships with their customers

  • Stay on top of their pipeline

Using data from Dynamics 365 and the entire Microsoft 365 ecosystem, the Sales Insights add-in for Dynamics 365 Sales offers a comprehensive set of intelligent capabilities, including AI-powered insights and recommendations, to help sellers work less and sell more.

The Sales Premium license includes both Sales Enterprise and Sales Insights. If you've previously used digital selling capabilities with limited capacity, upgrade to get the full capacity of sales accelerator, conversation intelligence, and predictive scoring, along with the following Sales Insights benefits:

  • Guided selling guides sellers on their next course of action with timely and actionable insights.

  • Productivity intelligence frees up sellers' time by minimizing manual data entry with contextual, real–time suggestions, making sure your data is always up to date.

  • Relationship intelligence uses AI-guided selling to build stronger relationships with customers and move relationships forward. Take preemptive steps to mitigate risks with a relationship health score.

  • Predictive models increase conversion and win rates by using AI to prioritize leads and opportunities with the highest likelihood to convert and buy.

Dynamics 365 Sales Premium licensing and pricing

You can upgrade your existing Dynamics 365 Sales Enterprise license to Sales Premium or purchase Sales Insights separately. Information about licenses and Sales Insights pricing is available from your Microsoft account team and partner service provider, or at https://dynamics.microsoft.com/pricing/#Sales.

Upgrade a Sales Enterprise license

Purchase a Sales Premium license from the Microsoft 365 admin center

  1. Go to the Microsoft 365 admin center.

  2. In the left pane, select Billing, and then select Purchase services.

  3. Find Dynamics 365 Sales Premium, and then select Details.

    Screenshot of the Dynamics 365 Sales Premium license page, with the Details button highlighted.

  4. In Select license quantity, select or enter the number of licenses to purchase.

  5. Select Buy, and then complete the purchase process.

    Screenshot of the Dynamics 365 Sales Premium license purchase page.

Dynamics 365 licensing update
Dynamics 365 Sales pricing