Monitor and troubleshoot

Monitor device health and compliance, query device data with Advanced Analytics, and get support when issues arise.

Reports and monitoring

How-To Guide

• Microsoft Intune reports
• Export reports using Graph APIs

Remote Help

Overview

• Plan for Remote Help

Deploy

• Deploy Remote Help

How-To Guide

• Use Remote Help to assist users
• Start a Remote Help session on Windows
• Troubleshoot Remote Help

Advanced Analytics

Overview

• Advanced Analytics overview

How-To Guide

• Query a single device
• Query multiple devices
• Resource performance report
• Battery health report

Endpoint Analytics

Overview

• Endpoint Analytics overview

How-To Guide

• Configure Endpoint Analytics
• Startup performance report
• Scores, baselines, and insights
• Application reliability report

Get support

How-To Guide

• Get support in the Intune admin center
• Help desk troubleshooting dashboard
• Troubleshoot Endpoint Analytics