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Send an email to a user with their Audio Conferencing information in Microsoft Teams

Sometimes, Microsoft Teams users need you to send them their Audio Conferencing information. You can do this by clicking Send conference info via email under the properties for a user. When you send this email, it contains all of the audio conferencing information, including:

  • The conference phone or dial-in phone number for the user.

Here's an example of the email that is sent:

Example of a dial-in conferencing email message.

Note

We are frequently updating how you can manage features, so the steps here might be a little different from what you see.

Send an email with audio conferencing information to a user

Sending an email using the Microsoft Teams admin center

  1. In the left navigation, select Users, and then select the user from the list of available users.

  2. At the top of the page, select Edit.

  3. Under Audio Conferencing, select Send conference info in email.

What else should you know about this email?

  • There are several emails that are sent to users in your organization after they're enabled for audio conferencing:

    • When an Audio Conferencing license is assigned to them.

    • When you manually reset the user's audio conferencing PIN.

    • When an Audio Conferencing license is removed from them.

    • When the audio conferencing provider for a user is changed from Microsoft to another provider or None.

    • When the audio conferencing provider for a user is changed to Microsoft.