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Zendesk (Beta)

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Summary

Item Description
Release State Beta
Products Power BI (Semantic models)
Authentication Types Supported Zendesk account

Prerequisites

Before you can sign in to Zendesk, you must have a Zendesk account (username/password).

Capabilities Supported

  • Import

Connect to Zendesk data

To connect to Zendesk data:

  1. Select Get Data from the Home ribbon in Power BI Desktop. Select Online Services from the categories on the left, select Zendesk (Beta), and then select Connect.

    Image with Online Services category and the Zendesk connector highlighted.

  2. If this is the first time you're getting data through the Zendesk connector, a preview connector notice will be displayed. Select Don't warn me again with this connector if you don't want this message to be displayed again, and then select Continue.

  3. Enter the Zendesk URL location that you want to access, and the select OK.

    Image with Zendesk URL location filled out and ready to select OK.

  4. To sign in to your Zendesk account, select Sign in.

    Image with Zendesk account highlighted, and showing the sign in button.

  5. In the Zendesk window that appears, provide your credentials to sign in to your Zendesk account.

    Image with the sign in screen to Zendesk.

  6. Select Sign in.

  7. Once you've successfully signed in, select Connect.

    Image with the user signed in and ready to connect.

  8. In Navigator, select the information you want, then either select Load to load the data or Transform Data to continue transforming the data in Power Query Editor.

Limitations and issues

You should be aware of the following limitations and issues associated with accessing Zendesk data.

  • Zendesk returns a 422 error status if the instance returns more than 1000 rows.