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14 feb, 16 - 31 mar, 16
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This entity is used to store social profile information of its associated account and contacts on different social channels.
Nota
The Microsoft Dynamics 365 Social Profile (SocialProfile) table extends the Microsoft Dataverse Social Profile (SocialProfile) table.
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
Property | Value |
---|---|
Description | Flag specifying whether Customer has opted out of getting messages using this SP. |
DisplayName | customeroptout |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_customeroptout |
RequiredLevel | None |
Type | Boolean |
GlobalChoiceName | msdyn_socialprofile_msdyn_customeroptout |
DefaultValue | False |
True Label | Yes |
False Label | No |
Property | Value |
---|---|
Description | Customer's Followers on the Social channel. |
DisplayName | Follower Count |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_ocfollowercount |
RequiredLevel | None |
Type | Integer |
MaxValue | 2147483647 |
MinValue | -2147483648 |
Property | Value |
---|---|
Description | Customer's followings on the Social channel |
DisplayName | Followings Count |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_ocfollowingcount |
RequiredLevel | None |
Type | Integer |
MaxValue | 2147483647 |
MinValue | -2147483648 |
Property | Value |
---|---|
Description | Customer's Friend count on the Social Channel |
DisplayName | Friend Count |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_ocfriendcount |
RequiredLevel | None |
Type | Integer |
MaxValue | 2147483647 |
MinValue | -2147483648 |
Property | Value |
---|---|
Description | The phone number of the social profile. |
DisplayName | Phone number |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_phonenumber |
RequiredLevel | None |
Type | String |
Format | Text |
FormatName | Text |
ImeMode | Auto |
IsLocalizable | False |
MaxLength | 100 |
Property | Value |
---|---|
Description | Link to the Customer's Social Channel Profile image. |
DisplayName | Profile Image Link |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_profileimagelink |
RequiredLevel | None |
Type | String |
Format | Text |
FormatName | Text |
ImeMode | Auto |
IsLocalizable | False |
MaxLength | 4000 |
Microsoft Dynamics 365 modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.
Changes from Community (Microsoft Dataverse)
Value | Label |
---|---|
3 | Line |
4 | |
5 | Cortana |
6 | Direct Line |
7 | Microsoft Teams |
8 | Direct Line Speech |
9 | |
10 | GroupMe |
11 | Kik |
12 | Telegram |
13 | Skype |
14 | Slack |
15 | |
16 | Apple Messages For Business |
17 | Google's Business Messages |
These relationships are one-to-many. Listed by SchemaName.
Many-To-One Relationship: msdyn_ocliveworkitem msdyn_socialprofile_msdyn_ocliveworkitem_socialprofileid
Property | Value |
---|---|
ReferencingEntity | msdyn_ocliveworkitem |
ReferencingAttribute | msdyn_socialprofileid |
ReferencedEntityNavigationPropertyName | msdyn_socialprofile_msdyn_ocliveworkitem_socialprofileid |
IsCustomizable | True |
AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
Many-To-One Relationship: incident socialprofile_cases
Property | Value |
---|---|
ReferencingEntity | incident |
ReferencingAttribute | socialprofileid |
ReferencedEntityNavigationPropertyName | socialprofile_cases |
IsCustomizable | True |
AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplay Group: Service Label: MenuId: null Order: 10 QueryApi: null ViewId: 00000000-0000-0000-00aa-000010003501 |
Dataverse table/entity reference
Dataverse Web API Reference
socialprofile
Eventi
Campionati mondiali di Power BI DataViz
14 feb, 16 - 31 mar, 16
Con 4 possibilità di entrare, si potrebbe vincere un pacchetto conferenza e renderlo al Live Grand Finale a Las Vegas
Altre informazioniFormazione
Modulo
Apprendere come distribuire i canali di messaggistica social in Multicanale per Dynamics 365 Customer Service.
Certificazione
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications
Migliorare i processi aziendali per le funzioni del servizio clienti, ad esempio la creazione automatica dei casi e la gestione delle code con il Servizio clienti di Microsoft Dynamics 365.