Microsoft Update Assistant のエラーで何も出来ず困っています！

Question

iMacを使用しています。

前日までIllustratorやDreamweaverを使用していたのですが、次の日パソコンを立ち上げたらどのアプリケーションを開いてもエラーウィンドウが出てきてしまい何も出来なくなってしまいました。再起動も出来ません。

以下エラーメッセージです(どこからどこまでが重要なのか分からず長くて申し訳ございません。)↓↓↓

普段使用しているソフトの都合上、OSを全く更新せずにいたのも一因なのでしょうか？

どうしたら良いのか非常に困っています。アドバイスどうぞよろしくお願いします。

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

ExceptionEnumString: 1

Exception Code: KERN_MEMORY_ERROR (0x00000001041f9210)

Date/Time: 2021-05-17 04:46:13 +0000

Application Name: Microsoft Update Assistant

Application Bundle ID: com.microsoft.autoupdate.fba

Application Signature: SAUd

Application Bitness: x64

Application Version: 4.35.0.21050901

Crashed Module Name: libsystem_platform.dylib

Crashed Module Version: unknown version

Crashed Module Offset: 0x0000000000001d69

Blame Module Name: Microsoft Update Assistant

Blame Module Version: 4.35.21050901

UnsymbolicatedChecksum: 9D839D8701E3ABAF703CE51642ADF989

Blame Module Offset: 0x000000000004eb9a

StackHash: b6ab4317c70fef2d-dm_1_main_bt

Application LCID: 1041

Extra app info: Reg=English Loc=0x0411

Build Type: Release

Crashed thread Stack Pointer: 0x_00007ffeee53ec30

Crashed thread: 0

Thread 0 crashed (0x116309):

#  1  0x00007fff6937fd69 in __platform_memmove$VARIANT$Haswell + 0x000000A9 (libsystem_platform.dylib + 0x0000000000001d69) 0x0000000000000000

#  2  0x00007fff518af70b in _BOMStorageCopyFromBlockRange + 0x0000025C (CoreUI + 0x000000000000470b) 0x0000000000000000

#  3  0x00007fff518b00f8 in __findIndexForKey + 0x000001DA (CoreUI + 0x00000000000050f8) 0x00007ffeee53ec80

#  4  0x00007fff518bd52a in _BOMTreeValueExists + 0x0000006C (CoreUI + 0x000000000001252a) 0x00007ffeee53ecf0

#  5  0x00007fff518bd497 in -[CUICommonAssetStorage assetExistsForKeyData:length:] + 0x00000049 (CoreUI + 0x0000000000012497) 0x00007ffeee53ed30

#  6  0x00007fff518bd2a5 in -[CUIStructuredThemeStore assetExistsForKey:] + 0x000000A6 (CoreUI + 0x00000000000122a5) 0x00007ffeee53ed70

#  7  0x00007fff518bcd0c in -[CUIStructuredThemeStore _canGetRenditionWithKey:isFPO:lookForSubstitutions:] + 0x000002E1 (CoreUI + 0x0000000000011d0c) 0x00007ffeee53edd0

#  8  0x00007fff518bb4eb in -[CUICatalog _resolvedRenditionKeyFromThemeRef:withBaseKey:scaleFactor:deviceIdiom:deviceSubtype:displayGamut:layoutDirection:sizeClassHorizontal:sizeClassVertical:memoryClass:graphicsClass:graphicsFallBackOrder:deviceSubtypeFallBackOrder:iconSizeIndex:appearanceIdentifier:]+ 0x000006A9 (CoreUI + 0x00000000000104eb) 0x00007ffeee53efe0

#  9  0x00007fff518ba9c1 in -[CUICatalog _resolvedRenditionKeyForName:scaleFactor:deviceIdiom:deviceSubtype:displayGamut:layoutDirection:sizeClassHorizontal:sizeClassVertical:memoryClass:graphicsClass:appearanceIdentifier:graphicsFallBackOrder:deviceSubtypeFallBackOrder:withBaseKeySelector:]+ 0x00000106 (CoreUI + 0x000000000000f9c1) 0x00007ffeee53f190

10  0x00007fff5197fd61 in -[CUICatalog _imageWithName:scaleFactor:deviceIdiom:deviceSubtype:displayGamut:layoutDirection:sizeClassHorizontal:sizeClassVertical:memoryClass:graphicsClass:appearanceIdentifier:graphicsFallBackOrder:deviceSubtypeFallBackOrder:]+ 0x000000A2 (CoreUI + 0x00000000000d4d61) 0x00007ffeee53f230

11  0x00007fff5197fe82 in -[CUICatalog imageWithName:scaleFactor:deviceIdiom:deviceSubtype:displayGamut:layoutDirection:sizeClassHorizontal:sizeClassVertical:memoryClass:graphicsClass:appearanceIdentifier:graphicsFallBackOrder:deviceSubtypeFallBackOrder:]+ 0x00000071 (CoreUI + 0x00000000000d4e82) 0x00007ffeee53f2d0

12  0x00007fff5197fc46 in -[CUICatalog imageWithName:scaleFactor:deviceIdiom:deviceSubtype:displayGamut:layoutDirection:sizeClassHorizontal:sizeClassVertical:appearanceName:]+ 0x000000F5 (CoreUI + 0x00000000000d4c46) 0x00007ffeee53f350

13  0x00007fff518ba84e in -[CUICatalog imageWithName:scaleFactor:displayGamut:layoutDirection:appearanceName:] + 0x00000032 (CoreUI + 0x000000000000f84e) 0x00007ffeee53f3f0

14  0x00007fff3a8e3be1 in +[NSImage _catalogImageWithName:bundle:] + 0x000005A6 (AppKit + 0x0000000000155be1) 0x00007ffeee53f430

15  0x00007fff3a8e33fc in -[NSBundle(NSBundleImageExtension) _newImageForResourceWithProspectiveName:imageClass:] + 0x00000033 (AppKit + 0x00000000001553fc) 0x00007ffeee53f780

16  0x00007fff3a8e321a in +[NSImage _searchForImageNamed:] + 0x0000042C (AppKit + 0x000000000015521a) 0x00007ffeee53f7d0

17  0x00007fff3a7b6feb in +[NSImage imageNamed:] + 0x000000C8 (AppKit + 0x0000000000028feb) 0x00007ffeee53f820

18  0x000000010170db9a in _GetMWSOverrideMAUConfigurationActionType + 0x0000443A (Microsoft Update Assistant + 0x000000000004eb9a) 0x00007ffeee53f850

19  0x000000010170f788 in _GetMWSOverrideMAUConfigurationActionType + 0x00006028 (Microsoft Update Assistant + 0x0000000000050788) 0x00007ffeee53f900

20  0x000000010170f463 in _GetMWSOverrideMAUConfigurationActionType + 0x00005D03 (Microsoft Update Assistant + 0x0000000000050463) 0x00007ffeee53f9f0

21  0x000000010170f3a3 in _GetMWSOverrideMAUConfigurationActionType + 0x00005C43 (Microsoft Update Assistant + 0x00000000000503a3) 0x00007ffeee53fa30

22  0x000000010170f000 in _GetMWSOverrideMAUConfigurationActionType + 0x000058A0 (Microsoft Update Assistant + 0x0000000000050000) 0x00007ffeee53fa60

23  0x00007fff6914a63d in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x000000000000363d) 0x00007ffeee53fa70

24  0x00007fff6914bd4b in __dispatch_once_callout + 0x00000014 (libdispatch.dylib + 0x0000000000004d4b) 0x00007ffeee53fa90

25  0x000000010170efde in _GetMWSOverrideMAUConfigurationActionType + 0x0000587E (Microsoft Update Assistant + 0x000000000004ffde) 0x00007ffeee53fab0

26  0x0000000101707bee in MAU_LogStartup() + 0x000004DE (Microsoft Update Assistant + 0x0000000000048bee) 0x00007ffeee53fac0

27  0x00000001016e1c83 in _RemoveActiveUserNotificationsByIdentifier + 0x00007FA5 (Microsoft Update Assistant + 0x0000000000022c83) 0x00007ffeee53fcf0

28  0x00007fff3d216226 in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 0x0000000C (CoreFoundation + 0x000000000009e226) 0x00007ffeee53fd30

29  0x00007fff3d2161a0 in ____CFXRegistrationPost_block_invoke + 0x0000003F (CoreFoundation + 0x000000000009e1a0) 0x00007ffeee53fd40

30  0x00007fff3d21610a in __CFXRegistrationPost + 0x00000194 (CoreFoundation + 0x000000000009e10a) 0x00007ffeee53fd60

31  0x00007fff3d21e5b8 in ____CFXNotificationPost_block_invoke + 0x00000057 (CoreFoundation + 0x00000000000a65b8) 0x00007ffeee53fdd0

32  0x00007fff3d186e74 in -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 0x0000066A (CoreFoundation + 0x000000000000ee74) 0x00007ffeee53fe10

33  0x00007fff3d186227 in __CFXNotificationPost + 0x000002DC (CoreFoundation + 0x000000000000e227) 0x00007ffeee540530

34  0x00007fff3f40ea3b in -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x00000042 (Foundation + 0x0000000000011a3b) 0x00007ffeee5407b0

35  0x00007fff3a7a1873 in -[NSApplication finishLaunching] + 0x0000014D (AppKit + 0x0000000000013873) 0x00007ffeee5407e0

36  0x00007fff3a7a13c7 in -[NSApplication run] + 0x000000FA (AppKit + 0x00000000000133c7) 0x00007ffeee5409a0

37  0x00000001016ec1f0 in _main + 0x00000104 (Microsoft Update Assistant + 0x000000000002d1f0) 0x00007ffeee540a70

38  0x00007fff691973d5 in _start + 0x00000001 (libdyld.dylib + 0x00000000000163d5) 0x00007ffeee540b10

x86_64 Thread State(64bit):

  __rax: 0x00007fbf13668e00   __rbx: 0x0000000000000000   __rcx: 0x000000000000000a   __rdx:0x0000000000000002

  __rdi: 0x00007fbf13668e00   __rsi: 0x00000001041f9210   __rbp: 0x00007ffeee53ec30   __rsp:0x00007ffeee53ec30

  __r8: 0x00007fbf13668e00    __r9: 0x00007fbf13664dc0    __r10: 0x00007fff9b5db9a0   __r11:0x00007fbe0f46fbf0

  __r12: 0x0000000000000000   __r13: 0x00007fbf14830000   __r14: 0x00000000000000b1   __r15:0x00007fbf13668e00

  __rip: 0x00007fff6937fd69   __rflags: 0x0000000000010202   __cs: 0x000000000000002b   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 1 (0x11630f):

#  1  0x00007fff692cdbfa in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0000000000002bfa) 0x0000000000000000

#  2  0x00007fff6938a3fd in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x00000000000023fd) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x0000700001397000   __rcx: 0x0000700001396b18   __rdx:0x0000000000000001

  __rdi: 0x0000000000000040   __rsi: 0x0000700001396b80   __rbp: 0x0000700001396b50   __rsp:0x0000700001396b18

  __r8: 0x000000000000000e    __r9: 0x000000003b9aca00    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00000000001e4008   __r13: 0x0000000003000000   __r14: 0x0000700001397098   __r15:0x00007000013970a0

  __rip: 0x00007fff692cdbfa   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 2 (0x11631f):

#  1  0x00007fff692cc21a in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000000000000121a) 0x0000000000000000

#  2  0x00007fff692de7f8 in _task_suspend + 0x00000050 (libsystem_kernel.dylib + 0x00000000000137f8) 0x0000000000000000

#  3  0x000000010177a00f in _merp_exception_raise + 0x00000500 (Microsoft Update Assistant + 0x00000000000bb00f) 0x00007000015a2ce0

#  4  0x0000000101779ad7 in _merpexception_server + 0x00000055 (Microsoft Update Assistant + 0x00000000000baad7) 0x00007000015a2e30

#  5  0x000000010177a91f in _InstallMerpExceptionHandler + 0x000007CE (Microsoft Update Assistant + 0x00000000000bb91f) 0x00007000015a2e50

#  6  0x00007fff6938b2eb in __pthread_body + 0x0000007E (libsystem_pthread.dylib + 0x00000000000032eb) 0x00007000015a2f10

#  7  0x00007fff6938e249 in __pthread_start + 0x00000042 (libsystem_pthread.dylib + 0x0000000000006249) 0x00007000015a2f30

#  8  0x00007fff6938a40d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x000000000000240d) 0x00007000015a2f50

x86_64 Thread State(64bit):

  __rax: 0x0000000000000000   __rbx: 0x0000000000000003   __rcx: 0x00007000015a2c38   __rdx:0x0000000000000018

  __rdi: 0x00007000015a2ca8   __rsi: 0x0000000000000003   __rbp: 0x00007000015a2c90   __rsp:0x00007000015a2c38

  __r8: 0x0000000000001a07    __r9: 0x0000000000000000    __r10: 0x000000000000002c   __r11:0x0000000000000206

  __r12: 0x0000000000000003   __r13: 0x000000000000002c   __r14: 0x00007000015a2ca8   __r15:0x0000000000000018

  __rip: 0x00007fff692cc21a   __rflags: 0x0000000000000206   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 3 (0x11632c):

#  1  0x00007fff692cf866 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x0000000000004866) 0x0000000000000000

#  2  0x00007fff663c8b31 in std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 0x0000005D (libc++.1.dylib + 0x0000000000008b31) 0x0000000000000000

#  3  0x00000001017f2a55 in Microsoft::Applications::Events::PlatformAbstraction::WorkerThread::threadFunc(void*) + 0x000006E5 (Microsoft Update Assistant + 0x0000000000133a55) 0x0000700001625e20

#  4  0x00000001017f255c in Microsoft::Applications::Events::PlatformAbstraction::WorkerThread::threadFunc(void*) + 0x000001EC (Microsoft Update Assistant + 0x000000000013355c) 0x0000700001625e90

#  5  0x00000001017f2bec in void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(void*), void*> >(void*) + 0x0000002C (Microsoft Update Assistant + 0x0000000000133bec) 0x0000700001625ee0

#  6  0x00007fff6938b2eb in __pthread_body + 0x0000007E (libsystem_pthread.dylib + 0x00000000000032eb) 0x0000700001625f10

#  7  0x00007fff6938e249 in __pthread_start + 0x00000042 (libsystem_pthread.dylib + 0x0000000000006249) 0x0000700001625f30

#  8  0x00007fff6938a40d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x000000000000240d) 0x0000700001625f50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000002   __rcx: 0x0000700001625d78   __rdx:0x0000000000000400

  __rdi: 0x00007fbf134360b8   __rsi: 0x0000040100000500   __rbp: 0x0000700001625e00   __rsp:0x0000700001625d78

  __r8: 0x0000000000000000    __r9: 0x00000000000000a0    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x00007fbf134360b8   __r13: 0x0000000000000016   __r14: 0x0000040100000500   __r15:0x0000700001626000

  __rip: 0x00007fff692cf866   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 4 (0x116349):

#  1  0x00007fff692cc21a in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000000000000121a) 0x0000000000000000

#  2  0x00007fff3d1b37b2 in ___CFRunLoopServiceMachPort + 0x00000148 (CoreFoundation + 0x000000000003b7b2) 0x0000000000000000

#  3  0x00007fff3d1b2d20 in ___CFRunLoopRun + 0x0000064C (CoreFoundation + 0x000000000003ad20) 0x00007000016a7e10

#  4  0x00007fff3d1b2482 in _CFRunLoopRunSpecific + 0x000001C7 (CoreFoundation + 0x000000000003a482) 0x00007000016a8b20

#  5  0x00007fff3c096e4c in -[__CoreSchedulingSetRunnable runForever] + 0x000000D2 (CFNetwork + 0x000000000004ce4c) 0x00007000016a8bb0

#  6  0x00007fff3f40f0a2 in ___NSThread__start__ + 0x000004AA (Foundation + 0x00000000000120a2) 0x00007000016a8ca0

#  7  0x00007fff6938b2eb in __pthread_body + 0x0000007E (libsystem_pthread.dylib + 0x00000000000032eb) 0x00007000016a8f10

#  8  0x00007fff6938e249 in __pthread_start + 0x00000042 (libsystem_pthread.dylib + 0x0000000000006249) 0x00007000016a8f30

#  9  0x00007fff6938a40d in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x000000000000240d) 0x00007000016a8f50

x86_64 Thread State(64bit):

  __rax: 0x000000000100001f   __rbx: 0x0000000007000806   __rcx: 0x00007000016a7d38   __rdx:0x0000000000000000

  __rdi: 0x00007000016a7ef0   __rsi: 0x0000000007000806   __rbp: 0x00007000016a7d90   __rsp:0x00007000016a7d38

  __r8: 0x0000000000006807    __r9: 0x00000000ffffffff    __r10: 0x0000000000000c00   __r11:0x0000000000000206

  __r12: 0x0000000007000806   __r13: 0x0000000000000c00   __r14: 0x00007000016a7ef0   __r15:0x0000000000000000

  __rip: 0x00007fff692cc21a   __rflags: 0x0000000000000206   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 5 (0x11640e):

#  1  0x00007fff692cdbfa in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0000000000002bfa) 0x0000000000000000

#  2  0x00007fff6938a3fd in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x00000000000023fd) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x000070000141a000   __rcx: 0x0000700001419b08   __rdx:0x0000000000000001

  __rdi: 0x0000000000000100   __rsi: 0x0000700001419b80   __rbp: 0x0000700001419b40   __rsp:0x0000700001419b08

  __r8: 0x0000000000000080    __r9: 0x0000003700000003    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00000000006d4004   __r13: 0x00000000810008ff   __r14: 0x000070000141a098   __r15:0x000070000141a0a0

  __rip: 0x00007fff692cdbfa   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Loaded modules:

0: 0x00000001016bf000 - 0x0000000101862fff Microsoft Update Assistant (x86_64) <D7D0DDFC-AB2E-3AD6-AE65-62145A128282> (4.35.21050901): /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant

1: 0x00007fff31857000 - 0x00007fff31872fff libJapaneseConverter.dylib (x86_64) <E5BC902E-B352-305F-A7C0-D58C0496BDA9> (unknown version): /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

2: 0x00007fff318d8000 - 0x00007fff31c31fff RawCamera (x86_64) <AB6E8A8F-0BFE-37EE-A135-44ABA4FCB559> (1031.4.4): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

3: 0x00007fff3955a000 - 0x00007fff3955afff Accelerate (x86_64h) <762942CB-CFC9-3A0C-9645-A56523A06426> (Accelerate 1.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

4: 0x00007fff39572000 - 0x00007fff39c0bfff vImage (x86_64h) <53FA3611-894E-3158-A654-FBD2F70998FE> (): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

5: 0x00007fff39c0c000 - 0x00007fff39e85fff libBLAS.dylib (x86_64h) <417CA0FC-B6CB-3FB3-ACBC-8914E3F62D20> (vecLib 3.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

6: 0x00007fff39e86000 - 0x00007fff39ef8fff libBNNS.dylib (x86_64h) <538D12A2-9B9D-3E22-9896-F90F6E69C06E> (vecLib 3.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib

7: 0x00007fff39ef9000 - 0x00007fff3a2a2fff libLAPACK.dylib (x86_64h) <92175DF4-863A-3780-909A-A3E5C410F2E9> (vecLib 3.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

8: 0x00007fff3a2a3000 - 0x00007fff3a2b8fff libLinearAlgebra.dylib (x86_64h) <CB671EE6-DEA1-391C-9B2B-AA09A46B4D7A> (vecLib 3.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib

9: 0x00007fff3a2b9000 - 0x00007fff3a2befff libQuadrature.dylib (x86_64) <1BAE7E22-2862-379F-B334-A3756067730F> (vecLib 3.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib

10: 0x00007fff3a2bf000 - 0x00007fff3a33bfff libSparse.dylib (x86_64) <E78B33D3-672A-3C53-B512-D3DDB2E9AC8D> (vecLib 3.11): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.f

OS Information

Operating System: Mac OS X 10.14.6 (Build 18G8012)

CPU: Intel x86, Logical CPU Count: 4, Frequency: 3300 MHz

Physical Memory: 8192 MB

Device_model: iMac17,1

Screen: 2560.000000 x 1440.000000, bitsPerPixel = 24, frame = 0.000000, 0.000000, 2560.000000, 1440.000000

CrashedApp_Virtual_Memory_Size_MB: 4255.000000

CrashedApp_Resident_Memory_Size_MB: 19.000000

ErrorReportingDeviceUUID: 6630F45D-ACCB-51D2-93B8-BE0904C06028

ErrorReportingUUID: B970F35E-5DDC-431C-86AE-550E96B22417

ULS UUID: 934007E0-2CB6-4881-B319-89BA4AE8AFC2

TimeFromLaunch: 0 hours, 0 minutes, 22 seconds

CrashedSessionDuration: 22

Total errors on this client: 11

**モデレーター注**

タイトルを編集しました。

編集前タイトル : 何も出来ず困っています！

Answer 1

返信どうもありがとうございます。

焦った末にosを最新状態にアップデートしてみたところ全てにおいてエラーメッセージが出ることはなくなりました。たまに出てきていて、今のところ気になるほどではないですが一応。

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

ExceptionEnumString: 1

Exception Code: KERN_MEMORY_ERROR (0x00000001026358c0)

Date/Time: 2021-05-20 08:01:13 +0000

Application Name: Microsoft Update Assistant

Application Bundle ID: com.microsoft.autoupdate.fba

Application Signature: SAUd

Application Bitness: x64

Application Version: 4.35.0.21050901

Crashed Module Name: libsystem_platform.dylib

Crashed Module Version: unknown version

Crashed Module Offset: 0x000000000000104d

Blame Module Name: Microsoft Update Assistant

Blame Module Version: 4.35.21050901

UnsymbolicatedChecksum: 4B05A9161DBDB1FEDBFE3F7ED5C6B724

Blame Module Offset: 0x000000000004eb9a

StackHash: 7b04c3a4432c5e8d-dm_1_main_bt

Application LCID: 1041

Extra app info: Reg=English Loc=0x0411

Build Type: Release

Crashed thread Stack Pointer: 0x_00007ffeedc3b390

Crashed thread: 0

OS Information

Operating System: Mac OS X 11.3.1 (Build 20E241)

CPU: Intel x86, Logical CPU Count: 4, Frequency: 3300 MHz

Physical Memory: 8192 MB

Device_model: iMac17,1

Screen: 2560.000000 x 1440.000000, bitsPerPixel = 24, frame = 0.000000, 0.000000, 2560.000000, 1440.000000

CrashedApp_Virtual_Memory_Size_MB: 4288.000000

CrashedApp_Resident_Memory_Size_MB: 17.000000

ErrorReportingDeviceUUID: 6630F45D-ACCB-51D2-93B8-BE0904C06028

ErrorReportingUUID: B970F35E-5DDC-431C-86AE-550E96B22417

ULS UUID: F8CD2FCA-1044-4661-8C35-C7FAFF1F5283

TimeFromLaunch: 0 hours, 1 minutes, 52 seconds

CrashedSessionDuration: 112

Total errors on this client: 29

教えていただいた方法試してみます。

Answer 2

H.F.198さん、こんにちは。

キーボードの option + command  + esc でエラー画面を強制終了する事は出来ないでしょうか。

・Mac で App を強制的に終了する方法 - Apple サポート

Mac OS X 10.14.6 (macOS Mojave 10.14.6) という事から、Microsoft Update Assistant が古い OS に対応出来ない可能性が考えられそうです。

海外の事例も調べてみましたが、解決策が見つかっていない様です。

・MAU error on Mac is back

・Office 365 Update Assistant Error Message

上記の記事を読みますと、古い OS で使い続けるには、エラーメッセージが出ない様に、Microsoft Autoupdateを削除するしかないのではと思います。

以下の記事の Microsoft AutoUpdate を削除する方法を確認してみてはどうでしょうか。

Microsoft Auto Update を削除する方法（Mac）

https://superuser.com/questions/1306789/how-to-uninstall-microsoft-autoupdate-on-macos