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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Hi, I'm Ric. Are you using the app or browser?
You may try these steps:
- Clear you browser cache and cookies. Click here for more info https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4.
- Make sure that Windows and MSN weather app and both updated. Clock here for more info https://support.microsoft.com/en-gb/windows/install-windows-updates-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a.
- If you’re using the MSN Weather app, try resetting it by going to Settings > Apps > Installed Apps > MSN Weather > Advanced Options > Reset.
Please use a translation tool as the provided link is in English.