オフィスをインストールエラーについて

Question

オフィスをインストール後に何度開いてもエラーが出ます。

仕事のエクセルやワードが開けず困ってます。

至急対応お願いします。

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Could you please share the exact error message you receive when running Office applications on macOS?

Here’s what you can try if you encounter an error every time you open the Office apps:

1. Quit all Office applications.
2. Open Finder > Applications.
3. Use Command button +click to select all of the Microsoft 365 for Mac applications.
4. Ctrl+click the application you selected and click Move to Trash.

Once done, in the Finder, click GO in the menu bar and go to folder - ~/Library/Containers/

Delete the folders starting with,

com.microsoft.Word

com.microsoft.Excel

com.microsoft.Powerpoint

com.microsoft.Outlook

com.microsoft.OneNote

Go back to the Library folder and open Group Containers. if present, and Move to Trash.

UBF8T346G9.ms

UBF8T346G9.Office

Once done, sign in with your Microsoft account here to reinstall the Office apps.

https://account.microsoft.com/services

Let me know if you still need more help.