| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
May 1, 2024 |
Business value
It's critical that your messages are delivered by the right channel at the right time. Often, you need to pick the correct email address among the several you might have for a contact. Now you can choose which of a contact’s email addresses to target in your journeys. For example, some email messages might be more appropriate for a contact’s work email address, whereas others might best target a personal email address. Now, you have full control over which email address to send email messages to, so you can reach your customers where they’re most likely to see your messages and take action.
Feature details
- Administrators can add multiple alternative email recipient fields to a contact’s audience configuration in addition to setting a default email recipient field.
- Marketing professionals can pick which email address field to use for their messages during journey creation, allowing them to target a specific email address of a contact.
- Choose whether consent syncs between contact point consent records and the contact’s consent attributes with a new feature switch, giving you control over how consent is checked for your emails in Customer Insights – Journeys.
