| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Apr 25, 2025 |
May 5, 2025 |
Business value
Buy Now Pay Later (BNPL) payment methods are becoming more popular. Millions of people use BNPL services across the world, and the number of users is growing. Klarna is one of the top BNPL providers because it helps merchants increase conversion rates and average order value (AOV).
Feature details
As part of this feature, Dynamics 365 Commerce enables support for the Klarna payment method for in-person payments through the Adyen connector. When you enable the Klarna payment method with Adyen for a merchant account, the merchant can offer the Klarna payment option in their physical stores. Cashiers can select Klarna from the list of supported wallet payments on the payment terminal. Selecting Klarna generates a quick response (QR) code on the payment terminal that customers can scan. Scanning the QR code opens the Klarna portal, where customers can complete payments on their phones. When a payment is complete, the Store Commerce App adds the corresponding payment line and completes the transaction if no further payments are due.
