삭제된 outlook계정의 복구에 관해 문의합니다.

Question

안녕하세요.

저는 outlook계정을 통해 회사 업무를 처리하고 있습니다.

new outlook에서 메일을 발송해도 임시편지함에만 전송되지 않는 문제가 있어 계정 세팅 문제라고 생각하여

계정을 삭제한 후 다시 로그인을 해보려고했는데요!

계정 삭제 후에는 어떻게 해도 다시 로그인을 할수가 없습니다. 

제 계정은 pop계정으로, 지금 메일을 보낸 ___@___.___ newoutlook을 사용하고 싶은데 방법이 없을까요?

outlook 2013에는 문제없이 접속이 가능합니다.

참고로 보내는메일서버, 받는 메일서버 같은 설정을 지켰는데도 계속 계정을 추가할수가 없습니다.

도움을 요청드립니다. 

Hello.

I am handling company work through Outlook account.

There is a problem that even if you send an email from new outlook, it is not sent only to the temporary mailbox, so I think it is an account setting problem

I tried to log in again after deleting my account!

After you delete your account, you will not be able to log in again. 

___@___.___

You can access Outlook 2013 without any problems.

For your information, I can't keep adding accounts even though I kept the settings such as sending mail server and receiving mail server.

I would like to ask for your help.

***Moved from Office***

Answer 1

Hello 혜령 이

Have a nice day! Thank you for posting in the community.

Based on the details provided, it appears that you are experiencing difficulties adding your POP account in New Outlook, and emails are not being sent to a specific temporary mailbox. However, I'd like to sincerely point out that since you've posted this in the Microsoft 365 and Office / Subscription, Account, Billing / For Business category, community members here primarily focus on Microsoft 365 subscription and account-related issues.

For more specific assistance with your issue, we recommend posting your request in the Outlook Management Community on Microsoft Q&A: Outlook Management - Microsoft Q&A Community

This will connect you with experts who can provide more detailed assistance. You may also find relevant discussions where other users have encountered similar issues and shared their solutions.

I apologize for directing you to another community, but members of this category may have limited knowledge of Outlook configuration and account management. Redirecting to the appropriate channel should result in faster and more effective assistance.

Thank you for your understanding and cooperation. Have a nice day!