msdyn_ocoutboundmessage Entity Reference

Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer Service. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages.

Outbound activity entity

Added by: Omnichannel – Outbound Solution

Messages

Message	Web API Operation	SDK Assembly
Assign	PATCH [org URI]/api/data/v9.1/msdyn_ocoutboundmessages(msdyn_ocoutboundmessageid) Update ownerid property.	AssignRequest
Create	POST [org URI]/api/data/v9.1/msdyn_ocoutboundmessages See Create	CreateRequest or Create
Delete	DELETE [org URI]/api/data/v9.1/msdyn_ocoutboundmessages(msdyn_ocoutboundmessageid) See Delete	DeleteRequest or Delete
GrantAccess	GrantAccess Action	GrantAccessRequest
IsValidStateTransition	IsValidStateTransition Function	IsValidStateTransitionRequest
ModifyAccess	ModifyAccess Action	ModifyAccessRequest
Retrieve	GET [org URI]/api/data/v9.1/msdyn_ocoutboundmessages(msdyn_ocoutboundmessageid) See Retrieve	RetrieveRequest or Retrieve
RetrieveMultiple	GET [org URI]/api/data/v9.1/msdyn_ocoutboundmessages See Query Data	RetrieveMultipleRequest or RetrieveMultiple
RetrievePrincipalAccess	RetrievePrincipalAccess Function	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccess Function	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess	RevokeAccess Action	RevokeAccessRequest
SetState	PATCH [org URI]/api/data/v9.1/msdyn_ocoutboundmessages(msdyn_ocoutboundmessageid) Update statecode and statuscode properties.	SetStateRequest
Update	PATCH [org URI]/api/data/v9.1/msdyn_ocoutboundmessages(msdyn_ocoutboundmessageid) See Update	UpdateRequest or Update

Entity Properties

Property	Value
CollectionSchemaName	msdyn_ocoutboundmessages
DisplayCollectionName	Outbound messages
DisplayName	Outbound message
EntitySetName	msdyn_ocoutboundmessages
IsBPFEntity	False
LogicalCollectionName	msdyn_ocoutboundmessages
LogicalName	msdyn_ocoutboundmessage
OwnershipType	UserOwned
PrimaryIdAttribute	activityid
PrimaryNameAttribute	subject
SchemaName	msdyn_ocoutboundmessage

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ActivityAdditionalParams
• ActivityId
• ActualDurationMinutes
• ActualEnd
• ActualStart
• BCC
• CC
• Community
• Customers
• DeliveryPriorityCode
• Description
• ExchangeItemId
• ExchangeWebLink
• From
• ImportSequenceNumber
• IsBilled
• IsMapiPrivate
• IsWorkflowCreated
• LastOnHoldTime
• LeftVoiceMail
• msdyn_occhannelprovidername
• msdyn_occhanneltype
• msdyn_occustomerlocale
• msdyn_ocliveworkstreamid
• msdyn_ocmessagetext
• msdyn_ocmessagetype
• msdyn_ocoutboundconfiguration
• msdyn_ocReceiverChannelId
• msdyn_ocsenderChannelId
• OptionalAttendees
• Organizer
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• Partners
• PriorityCode
• ProcessId
• RegardingObjectId
• RegardingObjectIdName
• RegardingObjectIdYomiName
• RegardingObjectTypeCode
• RequiredAttendees
• Resources
• ScheduledDurationMinutes
• ScheduledEnd
• ScheduledStart
• ServiceId
• SLAId
• SortDate
• StageId
• StateCode
• StatusCode
• Subject
• TimeZoneRuleVersionNumber
• To
• TransactionCurrencyId
• TraversedPath
• UTCConversionTimeZoneCode

ActivityAdditionalParams

Property	Value
Description	Additional information provided by the external application as JSON. For internal use only.
DisplayName	Activity Additional Parameters
Format	TextArea
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	activityadditionalparams
MaxLength	8192
RequiredLevel	None
Type	Memo

ActivityId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the activity.
DisplayName	Activity
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	activityid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ActualDurationMinutes

Property	Value
Description	Actual duration of the activity in minutes.
DisplayName	Actual Duration
Format	Duration
IsValidForForm	True
IsValidForRead	True
LogicalName	actualdurationminutes
MaxValue	2147483647
MinValue	0
RequiredLevel	None
Type	Integer

ActualEnd

Property	Value
DateTimeBehavior	UserLocal
Description	Actual end time of the activity.
DisplayName	Actual End
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	actualend
RequiredLevel	None
Type	DateTime

ActualStart

Property	Value
DateTimeBehavior	UserLocal
Description	Actual start time of the activity.
DisplayName	Actual Start
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	actualstart
RequiredLevel	None
Type	DateTime

BCC

Added by: Active Solution Solution

Property	Value
Description	Blind Carbon-copy (bcc) recipients of the activity.
DisplayName	BCC
IsValidForForm	True
IsValidForRead	True
LogicalName	bcc
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

CC

Added by: Active Solution Solution

Property	Value
Description	Carbon-copy (cc) recipients of the activity.
DisplayName	CC
IsValidForForm	True
IsValidForRead	True
LogicalName	cc
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

Community

Property	Value
Description	Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.
DisplayName	Social Channel
IsValidForForm	False
IsValidForRead	True
LogicalName	community
RequiredLevel	None
Type	Picklist

Community Options

Value	Label
0	Other
1	Facebook
2	Twitter
3	Line
4	Wechat
5	Cortana
6	Direct Line
7	Microsoft Teams
8	Direct Line Speech
9	Email
10	GroupMe
11	Kik
12	Telegram
13	Skype
14	Slack
15	WhatsApp

Customers

Added by: Active Solution Solution

Property	Value
Description	Customer with which the activity is associated.
DisplayName	Customers
IsValidForForm	True
IsValidForRead	True
LogicalName	customers
RequiredLevel	None
Targets	account,contact
Type	PartyList

DeliveryPriorityCode

Property	Value
Description	Priority of delivery of the activity to the email server.
DisplayName	Delivery Priority
IsValidForForm	True
IsValidForRead	True
IsValidForUpdate	False
LogicalName	deliveryprioritycode
RequiredLevel	None
Type	Picklist

DeliveryPriorityCode Options

Value	Label
0	Low
1	Normal
2	High

Description

Property	Value
Description	Description of the activity.
DisplayName	Description
Format	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	description
MaxLength	2000
RequiredLevel	None
Type	Memo

ExchangeItemId

Property	Value
Description	The message id of activity which is returned from Exchange Server.
DisplayName	Exchange Item ID
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	exchangeitemid
MaxLength	200
RequiredLevel	None
Type	String

ExchangeWebLink

Property	Value
Description	Shows the web link of Activity of type email.
DisplayName	Exchange WebLink
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	exchangeweblink
MaxLength	1250
RequiredLevel	None
Type	String

From

Added by: Active Solution Solution

Property	Value
Description	Person who the activity is from.
DisplayName	From
IsValidForForm	True
IsValidForRead	True
LogicalName	from
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
Format	None
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	importsequencenumber
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

IsBilled

Property	Value
Description	Information regarding whether the activity was billed as part of resolving a case.
DisplayName	Is Billed
IsValidForForm	False
IsValidForRead	True
LogicalName	isbilled
RequiredLevel	None
Type	Boolean

IsBilled Options

Value	Label
1	Yes
0	No

DefaultValue: False

IsMapiPrivate

Property	Value
Description	For internal use only.
DisplayName	Is Private
IsValidForForm	False
IsValidForRead	True
LogicalName	ismapiprivate
RequiredLevel	None
Type	Boolean

IsMapiPrivate Options

Value	Label
1	Yes
0	No

DefaultValue: False

IsWorkflowCreated

Property	Value
Description	Information regarding whether the activity was created from a workflow rule.
DisplayName	Is Workflow Created
IsValidForForm	False
IsValidForRead	True
LogicalName	isworkflowcreated
RequiredLevel	None
Type	Boolean

IsWorkflowCreated Options

Value	Label
1	Yes
0	No

DefaultValue: False

LastOnHoldTime

Added by: Active Solution Solution

Property	Value
DateTimeBehavior	UserLocal
Description	Contains the date and time stamp of the last on hold time.
DisplayName	Last On Hold Time
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	lastonholdtime
RequiredLevel	None
Type	DateTime

LeftVoiceMail

Property	Value
Description	Left the voice mail
DisplayName	Left Voice Mail
IsValidForForm	True
IsValidForRead	True
LogicalName	leftvoicemail
RequiredLevel	None
Type	Boolean

LeftVoiceMail Options

Value	Label
1	Yes
0	No

DefaultValue: False

msdyn_occhannelprovidername

Property	Value
Description	Channel Provider Name.
DisplayName	Channel Provider Name
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_occhannelprovidername
MaxLength	100
RequiredLevel	None
Type	String

msdyn_occhanneltype

Property	Value
Description	The channel(s) in the conversation.
DisplayName	Channel Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_occhanneltype
RequiredLevel	None
Type	MultiSelectPicklist

msdyn_occhanneltype Options

Value	Label
19241000	Microsoft Teams
192300000	WhatsApp
192310000	LINE
192320000	WeChat
192330000	Facebook
192340000	SMS
192350000	Entity Records
192350001	Twitter
192350002	Custom
192360000	Live chat
192370000	Voice
192380000	Video
192390000	Co-browse
192400000	Screen sharing

msdyn_occustomerlocale

Property	Value
Description	Customer preferred locale
DisplayName	Customer locale
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_occustomerlocale
RequiredLevel	None
Targets	msdyn_oclanguage
Type	Lookup

msdyn_ocliveworkstreamid

Property	Value
Description	Work stream associated to the conversation
DisplayName	Live Work Stream
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocliveworkstreamid
RequiredLevel	None
Targets	msdyn_liveworkstream
Type	Lookup

msdyn_ocmessagetext

Property	Value
Description	Message text.
DisplayName	Message text
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocmessagetext
MaxLength	2000
RequiredLevel	None
Type	String

msdyn_ocmessagetype

Property	Value
Description	Message type
DisplayName	Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocmessagetype
RequiredLevel	ApplicationRequired
Type	Picklist

msdyn_ocmessagetype Options

Value	Label
100000000	Create conversation when customer responds
100000001	Create conversation on send

msdyn_ocoutboundconfiguration

Property	Value
Description	Associated Outbound Configuration.
DisplayName	Outbound Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocoutboundconfiguration
RequiredLevel	ApplicationRequired
Targets	msdyn_ocoutboundconfiguration
Type	Lookup

msdyn_ocReceiverChannelId

Property	Value
Description	This can be an SMS number, Facebook page id, etc.
DisplayName	Receiver channel ID
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocreceiverchannelid
MaxLength	100
RequiredLevel	None
Type	String

msdyn_ocsenderChannelId

Property	Value
Description	This can be an SMS number, Facebook page id, etc.
DisplayName	Sender channel ID
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocsenderchannelid
MaxLength	100
RequiredLevel	None
Type	String

OptionalAttendees

Added by: Active Solution Solution

Property	Value
Description	List of optional attendees for the activity.
DisplayName	Optional Attendees
IsValidForForm	True
IsValidForRead	True
LogicalName	optionalattendees
RequiredLevel	None
Targets	account,contact,entitlement,equipment,knowledgearticle,lead,queue,systemuser,unresolvedaddress
Type	PartyList

Organizer

Added by: Active Solution Solution

Property	Value
Description	Person who organized the activity.
DisplayName	Organizer
IsValidForForm	True
IsValidForRead	True
LogicalName	organizer
RequiredLevel	None
Targets	systemuser
Type	PartyList

OverriddenCreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time that the record was migrated.
DisplayName	Record Created On
Format	DateOnly
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime

OwnerId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user or team who owns the activity.
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Targets	systemuser,team
Type	Owner

OwnerIdType

Added by: Active Solution Solution

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

Partners

Added by: Active Solution Solution

Property	Value
Description	Outsource vendor with which activity is associated.
DisplayName	Outsource Vendors
IsValidForForm	True
IsValidForRead	True
LogicalName	partners
RequiredLevel	None
Targets	account,contact
Type	PartyList

PriorityCode

Property	Value
Description	Priority of the activity.
DisplayName	Priority
IsValidForForm	True
IsValidForRead	True
LogicalName	prioritycode
RequiredLevel	None
Type	Picklist

PriorityCode Options

Value	Label
0	Low
1	Normal
2	High

ProcessId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the Process.
DisplayName	Process
IsValidForForm	False
IsValidForRead	True
LogicalName	processid
RequiredLevel	None
Type	Uniqueidentifier

RegardingObjectId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the object with which the activity is associated.
DisplayName	Regarding
IsValidForForm	True
IsValidForRead	True
LogicalName	regardingobjectid
RequiredLevel	None
Targets	account,adx_ad,adx_adplacement,adx_casedeflection,adx_communityforumaccesspermission,adx_communityforumalert,adx_contentaccesslevel,adx_invitation,adx_poll,adx_polloption,adx_pollplacement,adx_pollsubmission,adx_publishingstatetransitionrule,adx_redirect,adx_shortcut,adx_webpage,adx_website,bookableresourcebooking,bookableresourcebookingheader,bulkoperation,campaign,campaignactivity,contact,contract,entitlement,entitlementtemplate,incident,interactionforemail,invoice,knowledgearticle,knowledgebaserecord,lead,msdyn_customerasset,msdyn_playbookinstance,msdyn_postalbum,new_ocqa,opportunity,quote,salesorder,site,uii_action,uii_hostedapplication,uii_nonhostedapplication,uii_option,uii_savedsession,uii_workflow,uii_workflowstep,uii_workflow_workflowstep_mapping
Type	Lookup

RegardingObjectIdName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjectidname
MaxLength	400
RequiredLevel	None
Type	String

RegardingObjectIdYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjectidyominame
MaxLength	400
RequiredLevel	None
Type	String

RegardingObjectTypeCode

Added by: Active Solution Solution

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	regardingobjecttypecode
RequiredLevel	None
Type	EntityName

RequiredAttendees

Added by: Active Solution Solution

Property	Value
Description	List of required attendees for the activity.
DisplayName	Required Attendees
IsValidForForm	True
IsValidForRead	True
LogicalName	requiredattendees
RequiredLevel	None
Targets	account,contact,entitlement,equipment,knowledgearticle,lead,queue,systemuser,unresolvedaddress
Type	PartyList

Resources

Added by: Active Solution Solution

Property	Value
Description	Users or facility/equipment that are required for the activity.
DisplayName	Resources
IsValidForForm	True
IsValidForRead	True
LogicalName	resources
RequiredLevel	None
Targets	equipment,systemuser
Type	PartyList

ScheduledDurationMinutes

Property	Value
Description	Scheduled duration of the activity, specified in minutes.
DisplayName	Scheduled Duration
Format	Duration
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduleddurationminutes
MaxValue	2147483647
MinValue	0
RequiredLevel	None
Type	Integer

ScheduledEnd

Property	Value
DateTimeBehavior	UserLocal
Description	Scheduled end time of the activity.
DisplayName	Due Date
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduledend
RequiredLevel	None
Type	DateTime

ScheduledStart

Property	Value
DateTimeBehavior	UserLocal
Description	Scheduled start time of the activity.
DisplayName	Start Date
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	scheduledstart
RequiredLevel	None
Type	DateTime

ServiceId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of an associated service.
DisplayName	Service
IsValidForForm	False
IsValidForRead	True
LogicalName	serviceid
RequiredLevel	None
Targets	service
Type	Lookup

SLAId

Added by: Active Solution Solution

Property	Value
Description	Choose the service level agreement (SLA) that you want to apply to the case record.
DisplayName	SLA
IsValidForForm	True
IsValidForRead	True
LogicalName	slaid
RequiredLevel	None
Targets	sla
Type	Lookup

SortDate

Property	Value
DateTimeBehavior	UserLocal
Description	Shows the date and time by which the activities are sorted.
DisplayName	Sort Date
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	sortdate
RequiredLevel	None
Type	DateTime

StageId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the Stage.
DisplayName	(Deprecated) Process Stage
IsValidForForm	False
IsValidForRead	True
LogicalName	stageid
RequiredLevel	None
Type	Uniqueidentifier

StateCode

Property	Value
Description	Status of the activity.
DisplayName	Activity Status
IsValidForCreate	False
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State

StateCode Options

Value	Label	DefaultStatus	InvariantName
0	Open	1	Open
1	Completed	2	Completed
2	Canceled	3	Canceled
3	Scheduled	4	Scheduled

StatusCode

Property	Value
Description	Reason for the status of the activity.
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status

StatusCode Options

Value	Label	State
1	Open	0
2	Completed	1
3	Canceled	2
4	Scheduled	3

Subject

Property	Value
Description	Subject associated with the activity.
DisplayName	Subject
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	subject
MaxLength	100
RequiredLevel	ApplicationRequired
Type	String

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

To

Added by: Active Solution Solution

Property	Value
Description	Person who is the receiver of the activity.
DisplayName	To
IsValidForForm	True
IsValidForRead	True
LogicalName	to
RequiredLevel	None
Targets	account,contact,lead,systemuser
Type	PartyList

TransactionCurrencyId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the currency associated with the activitypointer.
DisplayName	Currency
IsValidForForm	True
IsValidForRead	True
LogicalName	transactioncurrencyid
RequiredLevel	None
Targets	transactioncurrency
Type	Lookup

TraversedPath

Added by: Active Solution Solution

Property	Value
Description	For internal use only.
DisplayName	(Deprecated) Traversed Path
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	traversedpath
MaxLength	1250
RequiredLevel	None
Type	String

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

• ActivityTypeCode
• CreatedBy
• CreatedByName
• CreatedByYomiName
• CreatedOn
• CreatedOnBehalfBy
• CreatedOnBehalfByName
• CreatedOnBehalfByYomiName
• DeliveryLastAttemptedOn
• ExchangeRate
• InstanceTypeCode
• IsRegularActivity
• ModifiedBy
• ModifiedByName
• ModifiedByYomiName
• ModifiedOn
• ModifiedOnBehalfBy
• ModifiedOnBehalfByName
• ModifiedOnBehalfByYomiName
• msdyn_occustomerlocaleName
• msdyn_ocliveworkstreamidName
• msdyn_ocoutboundconfigurationName
• OnHoldTime
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• PostponeActivityProcessingUntil
• SenderMailboxId
• SenderMailboxIdName
• SentOn
• SeriesId
• ServiceIdName
• SLAInvokedId
• SLAInvokedIdName
• SLAName
• TransactionCurrencyIdName
• VersionNumber

ActivityTypeCode

Property	Value
Description	Type of activity.
DisplayName	Activity Type
IsValidForForm	False
IsValidForRead	True
LogicalName	activitytypecode
RequiredLevel	SystemRequired
Type	EntityName

CreatedBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user who created the activity.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyyominame
MaxLength	100
RequiredLevel	None
Type	String

CreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the activity was created.
DisplayName	Date Created
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the delegate user who created the activitypointer.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyyominame
MaxLength	100
RequiredLevel	None
Type	String

DeliveryLastAttemptedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the delivery of the activity was last attempted.
DisplayName	Date Delivery Last Attempted
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	deliverylastattemptedon
RequiredLevel	None
Type	DateTime

ExchangeRate

Added by: Active Solution Solution

Property	Value
Description	Exchange rate for the currency associated with the activitypointer with respect to the base currency.
DisplayName	Exchange Rate
IsValidForForm	True
IsValidForRead	True
LogicalName	exchangerate
MaxValue	100000000000
MinValue	0.0000000001
Precision	10
RequiredLevel	None
Type	Decimal

InstanceTypeCode

Property	Value
Description	Type of instance of a recurring series.
DisplayName	Recurring Instance Type
IsValidForForm	False
IsValidForRead	True
LogicalName	instancetypecode
RequiredLevel	SystemRequired
Type	Picklist

InstanceTypeCode Options

Value	Label
0	Not Recurring
1	Recurring Master
2	Recurring Instance
3	Recurring Exception
4	Recurring Future Exception

IsRegularActivity

Property	Value
Description	Information regarding whether the activity is a regular activity type or event type.
DisplayName	Is Regular Activity
IsValidForForm	False
IsValidForRead	True
LogicalName	isregularactivity
RequiredLevel	SystemRequired
Type	Boolean

IsRegularActivity Options

Value	Label
1	Yes
0	No

DefaultValue: True

ModifiedBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of user who last modified the activity.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyyominame
MaxLength	100
RequiredLevel	None
Type	String

ModifiedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when activity was last modified.
DisplayName	Last Updated
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the delegate user who last modified the activitypointer.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyyominame
MaxLength	100
RequiredLevel	None
Type	String

msdyn_occustomerlocaleName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_occustomerlocalename
MaxLength	100
RequiredLevel	None
Type	String

msdyn_ocliveworkstreamidName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_ocliveworkstreamidname
MaxLength	100
RequiredLevel	None
Type	String

msdyn_ocoutboundconfigurationName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_ocoutboundconfigurationname
MaxLength	100
RequiredLevel	None
Type	String

OnHoldTime

Added by: Active Solution Solution

Property	Value
Description	Shows how long, in minutes, that the record was on hold.
DisplayName	On Hold Time (Minutes)
Format	None
IsValidForForm	True
IsValidForRead	True
LogicalName	onholdtime
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

OwnerIdName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwnerIdYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwningBusinessUnit

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the business unit that owns the activity.
DisplayName	Owning Business Unit
IsValidForForm	False
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Targets	businessunit
Type	Lookup

OwningTeam

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the team that owns the activity.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Targets	team
Type	Lookup

OwningUser

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user that owns the activity.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Targets	systemuser
Type	Lookup

PostponeActivityProcessingUntil

Property	Value
DateTimeBehavior	UserLocal
Description	For internal use only.
DisplayName	Delay activity processing until
Format	DateAndTime
IsValidForForm	False
IsValidForRead	True
LogicalName	postponeactivityprocessinguntil
RequiredLevel	None
Type	DateTime

SenderMailboxId

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the mailbox associated with the sender of the email message.
DisplayName	Sender's Mailbox
IsValidForForm	False
IsValidForRead	True
LogicalName	sendermailboxid
RequiredLevel	None
Targets	mailbox
Type	Lookup

SenderMailboxIdName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	sendermailboxidname
MaxLength	100
RequiredLevel	None
Type	String

SentOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the activity was sent.
DisplayName	Date Sent
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	senton
RequiredLevel	None
Type	DateTime

SeriesId

Property	Value
Description	Uniqueidentifier specifying the id of recurring series of an instance.
DisplayName	Series Id
IsValidForForm	False
IsValidForRead	True
LogicalName	seriesid
RequiredLevel	None
Type	Uniqueidentifier

ServiceIdName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	serviceidname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

SLAInvokedId

Added by: Active Solution Solution

Property	Value
Description	Last SLA that was applied to this case. This field is for internal use only.
DisplayName	Last SLA applied
IsValidForForm	False
IsValidForRead	True
LogicalName	slainvokedid
RequiredLevel	None
Targets	sla
Type	Lookup

SLAInvokedIdName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	slainvokedidname
MaxLength	100
RequiredLevel	None
Type	String

SLAName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	slaname
MaxLength	100
RequiredLevel	None
Type	String

TransactionCurrencyIdName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	transactioncurrencyidname
MaxLength	100
RequiredLevel	None
Type	String

VersionNumber

Added by: Active Solution Solution

Property	Value
Description	Version number of the activity.
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
MaxValue	9223372036854775807
MinValue	-9223372036854775808
RequiredLevel	None
Type	BigInt

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

• msdyn_ocoutboundmessage_msdyn_ocoutbound
• msdyn_ocoutboundmessage_occustomerlocale

msdyn_ocoutboundmessage_msdyn_ocoutbound

See msdyn_ocoutboundconfiguration Entity msdyn_ocoutboundmessage_msdyn_ocoutbound One-To-Many relationship.

msdyn_ocoutboundmessage_occustomerlocale

Added by: Omnichannel - Base Patch Solution

See msdyn_oclanguage Entity msdyn_ocoutboundmessage_occustomerlocale One-To-Many relationship.

Related information

Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service