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Work tracking, process, and project limits

Azure DevOps Services | Azure DevOps Server 2022 - Azure DevOps Server 2019

This article defines operational and object limits placed on work tracking operations and work tracking customization. In addition to the specified hard limits on specific objects, some practical limits apply. When you customize work item types (WITs), consider the limits placed on objects.

Work items and queries

When you define work items or running queries, keep the following operational limits in mind:

Object Limit
Attachments added to a work item 100
Attachment size 60 MB
Long text field 1-M characters
Query execution time 30 seconds
Query results 20,000 items
Query length 32,000 characters
Shared queries under a folder 999 queries
Work item links assigned to a work item 1,000
Work item tags assigned to a work item 100
Work item revisions (REST API) 10,000
Favorite queries per project 200 queries

The REST API for Azure DevOps Services enforces a work item revision limit of 10,000 updates. This limit restricts updates made through the REST API, but updates from the web portal aren't affected.

Object Limit
Long text field 1-M characters
Work item tags assigned to a work item 100
Work item links assigned to a work item 1,000
Attachments added to a work item 100
Attachment size 4 MB to 2 GB
Query execution time 6 minutes
Query results 20,000 items
Query length 32,000 characters
Shared queries under a folder 999 queries
Favorite queries per project 200 queries

The default maximum attachment size is 4 MB. You can change the maximum size up to 2 GB.

To improve query performance, see Define a query/Best practices.

Backlogs, boards, dashboards, and teams

When you work with teams, work item tags, backlogs, and boards, the following operational display and object limits apply.

User interface Limit
Backlogs 10,000 work items
Boards 1,000 cards (excluding those cards in the Proposed and Completed workflow state categories)
Taskboard 1,000 tasks
Area Paths 10,000 per project
Area Path Depth 14
Area Paths per team 300
Iteration Paths 10,000 per project
Iteration Path Depth 14
Iteration Paths per team 300
Project Dashboards 500 per project. Accessible at the project level and anyone with access to the project can use.
Team Dashboards 500 per team. Specific to the team and used to track team-specific metrics and data.
Teams 5,000 per project
Work item tags 150,000 tag definitions per organization or collection
Delivery plans per project 1,000
Templates per work item type 100

Each backlog can display up to 10,000 work items. This limit applies to what the backlog can display, not to the number of work items you can define, as there's no specific limit. If your backlog exceeds this limit, consider adding a team and moving some work items to the new team's backlog.

Tip

If you're approaching the dashboards limits, see the following steps to manage and clean up your dashboards:

  • Review usage: Identify dashboards that are no longer in use or are duplicates. You can do this by checking the last accessed date or by consulting with team members.
  • Consolidate dashboards: Combine similar dashboards to reduce the total number. This can be done by adding multiple widgets to a single dashboard.
  • Archive old dashboards: If certain dashboards are no longer needed but you want to keep the data, consider exporting the data and archiving the dashboards.
  • Use the Object Limit Tracker feature: Provides real-time visibility into resource usage, including dashboards. This feature can help you proactively manage your limits and avoid potential issues.

Other notes:

  • Completed or closed work items don't display on backlogs and boards once their Changed Date is older than a year. You can still list these items using a query. To make them show up on a backlog or board, make a minor change to reset the display clock.
  • Avoid nesting backlog items of the same type. For more information, see Fix reordering and nesting issues.
  • Avoid assigning the same area paths to more than one team. For more information, see Limitations of multi-team board views.
  • By default, work item limits might be set to lower values initially.

When you work with teams, work item tags, backlogs, and boards, the following operational limits apply. Default and maximum limits.

User interface Limit
Backlogs 999 work items
Boards 400 cards
Dashboards per project 500
Taskboard 800 work items
Teams 5,000 per project
Work item tags 150,000 tag definitions per project
Templates per work item type 100

Each backlog can display up to 999 work items. If your backlog exceeds this limit, consider creating a team and moving some of the work items to the new team's backlog.

Other notes:

For the On-premises XML process model, you can modify the backlog and Taskboard limits by editing the ProcessConfiguration.xml file. For details, see Process configuration XML element reference.

Projects

Azure DevOps Services limits each organization to 1,000 projects per organization, an increase over the previous limit of 300 projects.

Note

Above 300 projects, certain experiences, like connecting to a project from Visual Studio, might degrade. For on-premises Azure DevOps Server, there are no hard limits, but performance issues may arise as the number of projects nears 300. When migrating to Azure DevOps Services, observe the maximum limit of 1,000 projects. If your collection exceeds this limit, split the collection or delete older projects.

For more information, see Migrate data from Azure DevOps Server to Azure DevOps Services.

Process customization

Many limits are imposed on the number of objects you can define for a process. For more information, see Customize your work tracking experience.

The following table lists the maximum number of objects you can define for the Inheritance and Hosted XML process models. While these limits are hard limits, practical limits might also apply.

Object Inheritance Hosted XML
Number of processes you can have in an organization 128 64
Work item types defined for a process 64 64
Fields defined for an organization 8192 8192
Fields defined for a process 1024 1024
Fields defined for a work item type 1024 1024
Picklists defined for an organization or collection 2048 -
Picklist items defined for a list 2048 2048
Picklist item character length 256 -
Workflow states defined for a work item type 32 16
Rules defined for a work item type 1024 1024
Actions defined for a work item type 1024 1024
Actions defined for a rule 10 10
Portfolio backlog levels defined for a process 5 5
Categories defined for a process - 32
Global lists defined for a process - 256
List items defined within a global list - 1024
Work item attachment size 60 MB 60 MB

For other restrictions and conformance requirements of the Hosted XML process model, see Customize a process when using Hosted XML.

Note

For the Hosted XML process model, you can define approximately 10,000 items across all global lists specified in all WITs.

The following table lists the maximum number of objects you can define for the Inheritance and On-premises XML process models. While these limits are hard limits, practical limits might also apply.

Object Inheritance On-premises XML
Number of processes you can have in an organization 64 64
Work item types defined for a process 64 64
Fields defined for a collection 8192 1024
Fields defined for a process 1024 1024
Fields defined for a work item type 1024 1024
Picklists defined for a collection 1024 N/A
Picklist items defined for a list 2048 2048
Picklist item character length 256 N/A
Workflow states defined for a work item type 32 16
Rules defined for a work item type 1024 1024
Portfolio backlog levels defined for a process 5 5
Categories defined for a process N/A 32
Global lists defined for a process N/A 256
List items defined within a global list N/A 1024

Note

For the On-premises XML process model, you can define an approximate total of 10K items for all global lists specified across all WITs.

Practical limits

To minimize performance issues, we recommend following this guidance:

  • Limit the number of custom fields you define. All custom fields contribute to the total allowed for a process, collection, or organization. You can specify different behaviors, such as rules and picklists, for the same field in different WITs.
  • Limit the number of rules you define for a WIT. While you can create multiple rules for a WIT, other rules can negatively affect performance when users add or modify work items. When users save work items, the system validates all rules associated with the fields for that work item type. In some cases, the rule validation expression might be too complex for SQL to evaluate efficiently.
  • Limit the number of custom WITs you define.
  • Limit the number of custom fields you define. All custom fields contribute to the total allowed for a process, collection, or organization. You can specify different behaviors, such as rules and picklists, for the same field in different WITs.
  • Limit the number of rules you define for a WIT. While you can create multiple rules for a WIT, other rules can negatively affect performance when users add or modify work items. When users save work items, the system validates all rules associated with the fields for that work item type. In some cases, the rule validation expression might be too complex for SQL to evaluate efficiently.
  • Limit the number of custom WITs you define.
  • Limit the number of reportable fields you define. Reportable fields can affect the performance of your data warehouse.

Note

Work Item Rules Validation Exceeds SQL Limits: A single SQL expression is defined per project to validate work items whenever they are created or updated. This expression grows with the number of rules specified for all work item types in the project. Each behavioral qualifier for a field increases the number of sub-expressions. Nested rules, rules that apply only on a transition, or rules conditioned on the value of another field add more conditions to an IF statement. Once the expression reaches a certain size or complexity, SQL can no longer evaluate it and generates an error. To resolve this error, remove some WITs or eliminate some rules.

Rate limits

To reduce costs and enhance scalability and performance, Azure DevOps Services, like many Software-as-a-Service solutions, uses multi-tenancy. To ensure good performance and minimize the risk of outages, Azure DevOps Services limits the resources individuals can consume and the number of requests they can make to certain commands. When these limits are exceeded, subsequent requests might be delayed or blocked.

Most rate limits are reached through REST API calls or nonoptimized queries. For more information, see Rate limits and Best practices (to avoid hitting rate limits).

Migrate and import limits

When migrating from on-premises to Azure DevOps Services, you might encounter several size limits, including:

  • Database size exceeding the recommended size
  • Largest table size exceeding the recommended size
  • Database metadata size exceeding the supported size

For more information, see Migrate data from Azure DevOps Server to Azure DevOps Services and Troubleshoot import and migration errors.