Post-deployment configurations for healthcare solutions powered by Dynamics 365

After deploying Microsoft Cloud for Healthcare solutions powered by Dynamics 365, you can configure more capabilities to enhance your solutions. You're prompted to configure these capabilities after the successful deployment of your selected healthcare solutions in the Microsoft Cloud Solution Center.

Note

For any additional services that you configure, check their compliance. Learn more at Compliance in Microsoft Cloud for Healthcare and ensure you use services that match your requirements.

For all solutions, you should consider:

• Connecting to Azure Health Data Services. For more information about how to connect to your electronic medical records (EMR) Fast Healthcare Interoperability Resources (FHIR) data, go to Overview of Data integration toolkit.

• Configuring Microsoft Teams Healthcare solutions to enable virtual collaboration.

Here are the post-deployment configurations specific to each solution:

Solution	Configuration
General	Configure the patient form Configure categorized search for medical identifiers
Care management	Embed Power BI reports for analytics Configure virtual clinic (retired)
Home health	Configure patient feedback with Dynamics 365 Customer Voice Configure and embed patient and provider analytics with Power BI
Patient access	Add automatic chat functionality using Microsoft Azure Health Bot Configure a patient portal
Patient outreach	Tailor your outreach programs based on AI-based segments with Dynamics 365 Customer Insights
Patient service center	Monitor automatic chat functionality using Microsoft Azure Health Bot Configure patient feedback with Dynamics 365 Customer Voice
Patient insight cards	Configure patient insight cards

Administrative settings page

Some of the configuration steps in the previous section can be completed on the administrative settings page specific to the Microsoft Cloud for Healthcare solutions powered by Dynamics 365:

• Configure patient insight cards
• Configure a patient portal (in part)

To access the administrative settings page:

1. Go to the Healthcare Administration app, which is automatically installed with each of the above solutions.

2. Go to Change area in the lower-left corner of the page, and then select Settings.

Additional configuration

You can configure these capabilities to additionally enhance your healthcare solutions:

• Integrate with Microsoft 365 services
• Configure colors and logos
• Gain service center insights
• Configure 360-degree patient view using Customer Insights

See also

What is Microsoft Cloud for Healthcare?