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Known issue - Live connection to semantic models created by template apps fails

You can create a semantic model using a template app. When you try to connect to the semantic model using live connection mode, the connection fails and you see an error.

Status: Fixed: October 15, 2024

Product Experience: Power BI

Symptoms

When you use live connection mode to connect to the semantic model, the connection fails and you receive an error. The error message is similar to: We couldn’t connect to your model in the Power BI Service. The dataset may have been deleted, renamed, moved, or it is possible you don’t have permission to access it. The error message is generic, so the known issue only applies when the target of the live connection is a semantic model created by a template app. The error occurs because the template app was published without the appropriate connection configuration.

Solutions and workarounds

To work around this issue, you can inform the publisher of the template app to enable the setting Connect to datasets using external model authoring tools and republish the app. The setting allows users to use the Public XML/A Endpoint.

Next steps