Change history
This topic is updated when a feature's release date changes or when a feature is added or removed.
Dynamics 365 Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Quickly grasp key email engagement metrics | Nov 26, 2024 |
| Tailor Copilot to your specific business terminology | Nov 07, 2024 |
| Ask questions from sales documents in your preferred language | Nov 07, 2024 |
| Stay updated with action items from customer conversations | Sep 30, 2024 |
| Boost qualified pipeline with sales qualification agent | Sep 28, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Define knowledge sources for getting more out of Copilot | Moved to a future release wave. | Nov 27, 2024 |
Microsoft 365 Copilot for Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Generate post-meeting summary emails using AI for customer follow-up | Sep 30, 2024 |
| Prepare for meetings with Copilot for Sales meeting prep agent | Sep 25, 2024 |
| Manage deals with opportunity intelligence agent | Sep 25, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Access Copilot for Sales usage data via Analyst Workbench | General availability date moved to Dec 2024 | Dec 02, 2024 |
| Extend email drafts with file links from third-party systems | General availability date moved to Dec 2024 | Nov 01, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enrich your contacts with LinkedIn Sales Navigator in Outlook | Moved to a future release wave. | Dec 09, 2024 |
| Easily save meeting notes to CRM following Teams meetings | Moved to the next release wave. | Oct 18, 2024 |
| Create opportunities from sales meeting summary | Moved to the next release wave. | Sep 27, 2024 |
| Converse with your Sales AI assistant using SalesChat in Outlook | Merged this feature with the Get quick access to meaningful insights and the underlying data by having a conversation with your business data in Sales Chat feature. | Sep 25, 2024 |
| Monitor and alert sellers on adherence to playbook | Deprioritized and will not be delivered. | Sep 06, 2024 |
| Summarize and save notes into CRM directly from OneNote | Moved to a future release wave. | Sep 04, 2024 |
| Get Copilot for Sales extension in Teams Copilot chat | Merged this feature with the Converse with your Sales AI assistant using SalesChat in Outlook feature. | Aug 28, 2024 |
Dynamics 365 Commerce
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Improve sales with Store Commerce Copilot product insights | Public preview date updated to Jun 2024 General availability date moved to Jan 2025 | Oct 16, 2024 |
| Discover retail statement insights using Copilot summaries | Public preview date updated to Jun 2024 General availability date moved to Jan 2025 | Oct 16, 2024 |
| Discover store trends and patterns with Copilot report insights | Public preview date updated to Jun 2024 General availability date moved to Jan 2025 | Oct 16, 2024 |
| Enhance clienteling with Copilot customer insights | Public preview date updated to Jun 2024 General availability date moved to Jan 2025 | Oct 16, 2024 |
| Drive sales, improve efficiency with Copilot for merchandising data | Public preview date updated to Jun 2024 General availability date moved to Jan 2025 | Oct 16, 2024 |
Dynamics 365 Customer Insights - Data
Features added to release plan
| Feature | Date added |
|---|---|
| Target right audience based on signals from earlier campaigns | Oct 02, 2024 |
| Filter rows and columns from source data for better processing | Sep 04, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Export your data to Azure Data Lake Storage | General availability date moved to Feb 2025 | Dec 04, 2024 |
| Target right audience based on signals from earlier campaigns | Public preview date moved to Mar 2025. General availability date moved to To be announced. | Dec 04, 2024 |
| Filter rows and columns from source data for better processing | Public preview date moved to Mar 2025. General availability date moved to To be announced. | Dec 03, 2024 |
| Use Microsoft OneLake as a data source | Public preview date moved to Feb 2025 | Aug 19, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Simplify and centralize data sources using Dataverse | Moved to a future release wave. | Jul 26, 2024 |
| Generate insights from marketing interactions | Moved to a future release wave. | Jul 26, 2024 |
Dynamics 365 Customer Insights - Journeys
Features added to release plan
| Feature | Date added |
|---|---|
| Allow individuals to reenter a one-time, dynamic segment journey | Nov 27, 2024 |
| Accelerate journey creation using journey templates | Nov 26, 2024 |
| Deliver common experience to multiple audiences with single journey | Nov 05, 2024 |
| Maximize event capacity with waitlist registrations | Aug 05, 2024 |
| Export your data to your own storage for custom reporting | Aug 05, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Export your data to your own storage for custom reporting | Public preview date moved to Feb 2025. General availability date moved to To be announced. | Dec 04, 2024 |
| Generate leads that link to an existing contact | Public preview date moved to Dec 2024. General availability date moved to To be announced. | Dec 03, 2024 |
| Maximize event capacity with waitlist registrations | Public preview date moved to Mar 2025. General availability date moved to To be announced. | Nov 27, 2024 |
| Orchestrate journeys using any marketing interaction | General availability date moved to Feb 2025 | Nov 08, 2024 |
| Scale your business with confidence with 300M maximum monthly interactions | General availability date moved to Mar 2025 | Nov 08, 2024 |
| Understand customer inflows and exits at every journey step | Public preview date moved to Dec 2024. General availability date moved to Mar 2025. | Oct 28, 2024 |
| Create event portals with event and registration details using Power Pages | Public preview date moved to Feb 2025. General availability date moved to To be announced. | Oct 08, 2024 |
| Wait on segment membership to trigger next step in a journey | Public preview date moved to Feb 2025. General availability date moved to To be announced. | Jul 19, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Optimize engagement and increase conversion rates with email content experimentation | Moved to a future release wave. | Jul 29, 2024 |
| Boost customer confidence with branded content links | Deprioritized and will not be delivered. | Jul 26, 2024 |
| Tailor Copilot to your business with custom tables and fields | Moved to a future release wave. | Jul 25, 2024 |
| Create brand-consistent emails with templates and Copilot | Deprioritized and will not be delivered. | Jul 18, 2024 |
Dynamics 365 Customer Service
Features added to release plan
| Feature | Date added |
|---|---|
| Enhance analytics by including consult rejection and timeout rates | Oct 31, 2024 |
| Enhance authoring with modern rich text editor | Oct 31, 2024 |
| Filter chat data by queues in real-time analytics dashboard | Oct 29, 2024 |
| Enable actions in ongoing conversation report for customized reports | Oct 29, 2024 |
| View persistent chats in backlog conversation dashboard | Oct 29, 2024 |
| Improve accuracy of conversation time-related metrics | Oct 29, 2024 |
| Analytics dashboards and insights in Government Community Cloud | Oct 29, 2024 |
| Automate case lifecycle tasks with Case Management Agent | Oct 11, 2024 |
| Enhance Copilot responses with knowledge from additional sources | Sep 18, 2024 |
| Automatically restore sessions after a browser refresh | Sep 17, 2024 |
| Enable agent authentication for plugins | Aug 13, 2024 |
| Manage cases efficiently with enhanced case controls | Jul 09, 2024 |
| Prioritize cases with improved case grids | Jul 09, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Update knowledge base using Customer Knowledge Management Agent | Public preview date moved to Mar 2025. Removed general availability date. | Dec 03, 2024 |
| Improve accuracy of conversation time-related metrics | General availability date moved to Feb 2025 | Dec 03, 2024 |
Microsoft 365 Copilot for Service
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enable ServiceNow integration in Outlook and Teams | Moved to a future release wave. | Aug 05, 2024 |
Dynamics 365 Contact Center
Features added to release plan
| Feature | Date added |
|---|---|
| Use real-time, historical reports to analyze bot performance | Dec 05, 2024 |
| Assign representatives to conversations based on skills and proficiency | Oct 29, 2024 |
| Use plugins with Copilot in non-Microsoft CRM solutions | Oct 17, 2024 |
| Use Copilot-generated prompts in your CRM solutions | Oct 16, 2024 |
| Deploy chat widgets across portals using a single tag | Oct 03, 2024 |
| Use Copilot-generated notes to resolve cases faster | Sep 23, 2024 |
| Use Customer Intent Agent to improve service | Sep 12, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Customer Intent Agent to improve service | Public preview date moved to Mar 2025. Removed general availability date. | Dec 03, 2024 |
| Use Copilot-generated notes to resolve cases faster | Public preview date moved to Feb 2025. General availability date moved to Dec 2024. | Dec 02, 2024 |
| Manage calls when bot handling fails | Public preview date updated to Nov 2024. General availability date moved to Dec 2024. | Dec 02, 2024 |
| Use custom alerts for new messages in persistent chat | General availability date moved to Dec 2024 | Nov 01, 2024 |
| Use timeout rules for automated actions to meet SLAs | General availability date moved to Jan 2025 | Oct 30, 2024 |
| Monitor work item lifecycle in Application Insights | General availability date moved to Feb 2025 | Oct 30, 2024 |
| Monitor agent assignments in Application Insights | Public preview date moved to Feb 2025. General availability date moved to To be announced. | Sep 05, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Use customer intent to predict skills in routing | Deprioritized and will not be delivered. | Jul 17, 2024 |
Dynamics 365 Field Service
Features added to release plan
| Feature | Date added |
|---|---|
| Optimize schedules with the Scheduling Operations Agent | Oct 04, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use inspection builder to create inspections from existing files | Public preview date moved to Mar 2025. General availability date moved to Mar 2025. | Dec 11, 2024 |
| Enhance Copilot experiences in the web app | General availability date moved to Feb 2025 | Nov 21, 2024 |
| Summarize work orders with Copilot in Outlook | General availability date moved to Jan 2025 | Nov 09, 2024 |
| Summarize work orders with Copilot in the mobile app | General availability date moved to Jan 2025 | Nov 06, 2024 |
| Configure Copilot summaries in Field Service | General availability date moved to Jan 2025 | Nov 06, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Initiate a Remote Assist in Teams call from the Field Service mobile app | Moved to a future release wave. | Jul 24, 2024 |
Finance and operations cross-app capabilities
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Enable support for asynchronous operation in dual-write functionality | Public preview date moved to Oct 2024. General availability date moved to Mar 2025. | Sep 26, 2024 |
Dynamics 365 Remote Assist
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Get improved spatial annotations in Teams mobile | Deprioritized and will not be delivered. | Oct 17, 2024 |
| Use Remote Assist mixed reality annotations in Teams | Merged this feature with the Use Remote Assist mixed reality annotations in Microsoft Teams feature. | Oct 17, 2024 |
Dynamics 365 Finance
Features added to release plan
| Feature | Date added |
|---|---|
| Extend support for multiple tax registration numbers in reports | Oct 02, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use electronic invoicing in Guatemala | General availability date moved to Feb 2025 | Dec 10, 2024 |
| Use electronic invoicing in Uruguay | General availability date moved to Jan 2025 | Dec 10, 2024 |
| Use electronic invoicing in Colombia | General availability date moved to Feb 2025 | Dec 10, 2024 |
| Track change management in business performance planning | General availability date moved to Dec 2024 | Dec 08, 2024 |
| Use Copilot to handle vendor invoice exceptions | Public preview date moved to Jan 2025. General availability date updated to Oct 2024. | Nov 04, 2024 |
| Correct receipt matching error in vendor invoices with Copilot | Public preview date moved to Jan 2025. General availability date updated to Oct 2024. | Nov 04, 2024 |
| Create drivers and formulas in business performance planning | Public preview date moved to Mar 2025. General availability date updated to Oct 2024. | Nov 01, 2024 |
| Generative help in business performance planning application | General availability date moved to Dec 2024 | Nov 01, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Use the regulatory compliance immersive homepage | Merged this feature with the Use regulatory compliance copilot feature. | Oct 02, 2024 |
| Use document types for financial journals | Deprioritized and will not be delivered. | Aug 19, 2024 |
Microsoft 365 Copilot for Finance
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Copilot extended reconciliation parametrization | Public preview date moved to Dec 2024. General availability date updated to Nov 2024. | Nov 07, 2024 |
| Use Agent-assisted reconciliation data prep and selection | Public preview date moved to Mar 2025. Removed general availability date. | Oct 03, 2024 |
| Analyze variances in Excel with supplementary data sources | Public preview date moved to Mar 2025. General availability date updated to Nov 2024. | Sep 05, 2024 |
| Collaborate and share out of variance analyses in Excel | Public preview date moved to Mar 2025. Removed general availability date. | Jul 24, 2024 |
Dynamics 365 Project Operations
Features added to release plan
| Feature | Date added |
|---|---|
| Sync global address book with Project Operations | Nov 13, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use time zone-agnostic fields in project planning | General availability date moved to Mar 2025 | Dec 10, 2024 |
| Add time zone-agnostic fields for project and project tasks | General availability date moved to Mar 2025 | Dec 10, 2024 |
Dynamics 365 Human Resources
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Integrate Human Resources with Viva Connections | Public preview date moved to Mar 2025. Removed general availability date. | Dec 11, 2024 |
Dynamics 365 Supply Chain Management
Features added to release plan
| Feature | Date added |
|---|---|
| Enhance vendor rebate management | Oct 23, 2024 |
| Support contract lifecycle management in source to pay by flexible integration | Sep 17, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Enhance your demand forecasting and planning | General availability date moved to Oct 2024 | Oct 29, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Make efficient demand planning decisions with Copilot | Merged this feature with the Enable efficient, accurate demand planning with Copilot feature. | Nov 01, 2024 |
Dynamics 365 Business Central
Features added to release plan
| Feature | Date added |
|---|---|
| Migrate to the cloud from Dynamics SL | Oct 31, 2024 |
| Use updated SAF-T 1.3 in Norway | Oct 21, 2024 |
| Use refreshed demo data for Sustainability | Oct 18, 2024 |
| Run page scripts in pipelines for automated testing | Sep 09, 2024 |
| Experience enhancements to chat with Copilot | Sep 06, 2024 |
| Get external notifications when job queue entries fail | Aug 29, 2024 |
| Display errors and messages in Copilot prompt dialogs | Aug 23, 2024 |
| Raise awareness of Copilot actions on Card, Document, and ListPlus pages | Aug 23, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Get list of manageable environments for Microsoft Entra apps | General availability date moved to Jan 2025 | Dec 10, 2024 |
| Submit IRS 1099 forms electronically to IRIS | Public preview date moved to Feb 2025. General availability date moved to Mar 2025. | Dec 09, 2024 |
| E-file IRS 1099 forms without integration | Public preview date moved to Dec 2024. General availability date moved to Jan 2025. | Dec 09, 2024 |
| Use refreshed demo data for Sustainability | General availability date moved to Jan 2025 | Dec 05, 2024 |
| Use Sales Order Agent to automate sales order-taking | Public preview date moved to Feb 2025. General availability date moved to Jan 2025. | Dec 05, 2024 |
| Use the e-documents framework in the Spanish version | Public preview date updated to Dec 2024. General availability date moved to Jan 2025. | Dec 05, 2024 |
| Calculate and post VAT settlement by Activity Code - Italy | General availability date moved to Feb 2025 | Dec 02, 2024 |
| Integrate Field Service with service management | General availability date moved to Feb 2025 | Nov 27, 2024 |
| Get external notifications when job queue entries fail | Public preview date moved to Mar 2025. General availability date updated to Nov 2024. | Nov 27, 2024 |
| Experience enhancements to chat with Copilot | Public preview date moved to Nov 2024. General availability date moved to Jan 2025. | Oct 17, 2024 |
| Encrypt data at-rest with customer-managed encryption key | General availability date moved to Jan 2025 | Oct 14, 2024 |
| Manage per-tenant extensions in admin center | General availability date moved to Jan 2025 | Oct 14, 2024 |
| Suggest number series with Copilot | Public preview date moved to Oct 2024. General availability date moved to Jan 2025. | Oct 04, 2024 |
| Add attachments when you send electronic documents | Public preview date moved to Nov 2024. General availability date moved to Jan 2025. | Oct 03, 2024 |
| Start using E-Documents framework localized for Germany, XRechnung | Public preview date moved to Dec 2024. General availability date moved to Jan 2025. | Sep 15, 2024 |
| View item availability in Field Service work orders | Public preview date updated to Oct 2024. General availability date moved to Feb 2025. | Sep 11, 2024 |
| Use new service providers in the e-documents framework | Public preview date moved to Mar 2025. General availability date moved to To be announced. | Aug 15, 2024 |
| Package resources in extensions and access from AL | Public preview date moved to Dec 2024. General availability date moved to Dec 2024. | Aug 14, 2024 |
| Chat with Copilot to learn how to use installed add-on apps | Public preview date moved to Jan 2025 | Aug 05, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Start using integration with IRS for 1099 submissions | Merged this feature with the Submit IRS 1099 forms electronically to IRIS feature. | Dec 05, 2024 |
| Create sales lines easily with Copilot | Merged this feature with the Create sales lines easily with Copilot feature. | Jul 18, 2024 |