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Change history

This topic is updated when a feature's release date changes or when a feature is added or removed.

Dynamics 365 Sales

Features added to release plan

Feature Date added
Quickly grasp key email engagement metrics Nov 26, 2024
Tailor Copilot to your specific business terminology Nov 07, 2024
Ask questions from sales documents in your preferred language Nov 07, 2024
Stay updated with action items from customer conversations Sep 30, 2024
Boost qualified pipeline with sales qualification agent Sep 28, 2024

Features removed from release plan

Feature Reason Date removed
Define knowledge sources for getting more out of Copilot Moved to a future release wave. Nov 27, 2024

Microsoft 365 Copilot for Sales

Features added to release plan

Feature Date added
Generate post-meeting summary emails using AI for customer follow-up Sep 30, 2024
Prepare for meetings with Copilot for Sales meeting prep agent Sep 25, 2024
Manage deals with opportunity intelligence agent Sep 25, 2024

Release date changed

Feature Change Date updated
Access Copilot for Sales usage data via Analyst Workbench General availability date moved to Dec 2024 Dec 02, 2024
Extend email drafts with file links from third-party systems General availability date moved to Dec 2024 Nov 01, 2024

Features removed from release plan

Feature Reason Date removed
Enrich your contacts with LinkedIn Sales Navigator in Outlook Moved to a future release wave. Dec 09, 2024
Easily save meeting notes to CRM following Teams meetings Moved to the next release wave. Oct 18, 2024
Create opportunities from sales meeting summary Moved to the next release wave. Sep 27, 2024
Converse with your Sales AI assistant using SalesChat in Outlook Merged this feature with the Get quick access to meaningful insights and the underlying data by having a conversation with your business data in Sales Chat feature. Sep 25, 2024
Monitor and alert sellers on adherence to playbook Deprioritized and will not be delivered. Sep 06, 2024
Summarize and save notes into CRM directly from OneNote Moved to a future release wave. Sep 04, 2024
Get Copilot for Sales extension in Teams Copilot chat Merged this feature with the Converse with your Sales AI assistant using SalesChat in Outlook feature. Aug 28, 2024

Dynamics 365 Commerce

Release date changed

Feature Change Date updated
Improve sales with Store Commerce Copilot product insights Public preview date updated to Jun 2024 General availability date moved to Jan 2025 Oct 16, 2024
Discover retail statement insights using Copilot summaries Public preview date updated to Jun 2024 General availability date moved to Jan 2025 Oct 16, 2024
Discover store trends and patterns with Copilot report insights Public preview date updated to Jun 2024 General availability date moved to Jan 2025 Oct 16, 2024
Enhance clienteling with Copilot customer insights Public preview date updated to Jun 2024 General availability date moved to Jan 2025 Oct 16, 2024
Drive sales, improve efficiency with Copilot for merchandising data Public preview date updated to Jun 2024 General availability date moved to Jan 2025 Oct 16, 2024

Dynamics 365 Customer Insights - Data

Features added to release plan

Feature Date added
Target right audience based on signals from earlier campaigns Oct 02, 2024
Filter rows and columns from source data for better processing Sep 04, 2024

Release date changed

Feature Change Date updated
Export your data to Azure Data Lake Storage General availability date moved to Feb 2025 Dec 04, 2024
Target right audience based on signals from earlier campaigns Public preview date moved to Mar 2025. General availability date moved to To be announced. Dec 04, 2024
Filter rows and columns from source data for better processing Public preview date moved to Mar 2025. General availability date moved to To be announced. Dec 03, 2024
Use Microsoft OneLake as a data source Public preview date moved to Feb 2025 Aug 19, 2024

Features removed from release plan

Feature Reason Date removed
Simplify and centralize data sources using Dataverse Moved to a future release wave. Jul 26, 2024
Generate insights from marketing interactions Moved to a future release wave. Jul 26, 2024

Dynamics 365 Customer Insights - Journeys

Features added to release plan

Feature Date added
Allow individuals to reenter a one-time, dynamic segment journey Nov 27, 2024
Accelerate journey creation using journey templates Nov 26, 2024
Deliver common experience to multiple audiences with single journey Nov 05, 2024
Maximize event capacity with waitlist registrations Aug 05, 2024
Export your data to your own storage for custom reporting Aug 05, 2024

Release date changed

Feature Change Date updated
Export your data to your own storage for custom reporting Public preview date moved to Feb 2025. General availability date moved to To be announced. Dec 04, 2024
Generate leads that link to an existing contact Public preview date moved to Dec 2024. General availability date moved to To be announced. Dec 03, 2024
Maximize event capacity with waitlist registrations Public preview date moved to Mar 2025. General availability date moved to To be announced. Nov 27, 2024
Orchestrate journeys using any marketing interaction General availability date moved to Feb 2025 Nov 08, 2024
Scale your business with confidence with 300M maximum monthly interactions General availability date moved to Mar 2025 Nov 08, 2024
Understand customer inflows and exits at every journey step Public preview date moved to Dec 2024. General availability date moved to Mar 2025. Oct 28, 2024
Create event portals with event and registration details using Power Pages Public preview date moved to Feb 2025. General availability date moved to To be announced. Oct 08, 2024
Wait on segment membership to trigger next step in a journey Public preview date moved to Feb 2025. General availability date moved to To be announced. Jul 19, 2024

Features removed from release plan

Feature Reason Date removed
Optimize engagement and increase conversion rates with email content experimentation Moved to a future release wave. Jul 29, 2024
Boost customer confidence with branded content links Deprioritized and will not be delivered. Jul 26, 2024
Tailor Copilot to your business with custom tables and fields Moved to a future release wave. Jul 25, 2024
Create brand-consistent emails with templates and Copilot Deprioritized and will not be delivered. Jul 18, 2024

Dynamics 365 Customer Service

Features added to release plan

Feature Date added
Enhance analytics by including consult rejection and timeout rates Oct 31, 2024
Enhance authoring with modern rich text editor Oct 31, 2024
Filter chat data by queues in real-time analytics dashboard Oct 29, 2024
Enable actions in ongoing conversation report for customized reports Oct 29, 2024
View persistent chats in backlog conversation dashboard Oct 29, 2024
Improve accuracy of conversation time-related metrics Oct 29, 2024
Analytics dashboards and insights in Government Community Cloud Oct 29, 2024
Automate case lifecycle tasks with Case Management Agent Oct 11, 2024
Enhance Copilot responses with knowledge from additional sources Sep 18, 2024
Automatically restore sessions after a browser refresh Sep 17, 2024
Enable agent authentication for plugins Aug 13, 2024
Manage cases efficiently with enhanced case controls Jul 09, 2024
Prioritize cases with improved case grids Jul 09, 2024

Release date changed

Feature Change Date updated
Update knowledge base using Customer Knowledge Management Agent Public preview date moved to Mar 2025. Removed general availability date. Dec 03, 2024
Improve accuracy of conversation time-related metrics General availability date moved to Feb 2025 Dec 03, 2024

Microsoft 365 Copilot for Service

Features removed from release plan

Feature Reason Date removed
Enable ServiceNow integration in Outlook and Teams Moved to a future release wave. Aug 05, 2024

Dynamics 365 Contact Center

Features added to release plan

Feature Date added
Use real-time, historical reports to analyze bot performance Dec 05, 2024
Assign representatives to conversations based on skills and proficiency Oct 29, 2024
Use plugins with Copilot in non-Microsoft CRM solutions Oct 17, 2024
Use Copilot-generated prompts in your CRM solutions Oct 16, 2024
Deploy chat widgets across portals using a single tag Oct 03, 2024
Use Copilot-generated notes to resolve cases faster Sep 23, 2024
Use Customer Intent Agent to improve service Sep 12, 2024

Release date changed

Feature Change Date updated
Use Customer Intent Agent to improve service Public preview date moved to Mar 2025. Removed general availability date. Dec 03, 2024
Use Copilot-generated notes to resolve cases faster Public preview date moved to Feb 2025. General availability date moved to Dec 2024. Dec 02, 2024
Manage calls when bot handling fails Public preview date updated to Nov 2024. General availability date moved to Dec 2024. Dec 02, 2024
Use custom alerts for new messages in persistent chat General availability date moved to Dec 2024 Nov 01, 2024
Use timeout rules for automated actions to meet SLAs General availability date moved to Jan 2025 Oct 30, 2024
Monitor work item lifecycle in Application Insights General availability date moved to Feb 2025 Oct 30, 2024
Monitor agent assignments in Application Insights Public preview date moved to Feb 2025. General availability date moved to To be announced. Sep 05, 2024

Features removed from release plan

Feature Reason Date removed
Use customer intent to predict skills in routing Deprioritized and will not be delivered. Jul 17, 2024

Dynamics 365 Field Service

Features added to release plan

Feature Date added
Optimize schedules with the Scheduling Operations Agent Oct 04, 2024

Release date changed

Feature Change Date updated
Use inspection builder to create inspections from existing files Public preview date moved to Mar 2025. General availability date moved to Mar 2025. Dec 11, 2024
Enhance Copilot experiences in the web app General availability date moved to Feb 2025 Nov 21, 2024
Summarize work orders with Copilot in Outlook General availability date moved to Jan 2025 Nov 09, 2024
Summarize work orders with Copilot in the mobile app General availability date moved to Jan 2025 Nov 06, 2024
Configure Copilot summaries in Field Service General availability date moved to Jan 2025 Nov 06, 2024

Features removed from release plan

Feature Reason Date removed
Initiate a Remote Assist in Teams call from the Field Service mobile app Moved to a future release wave. Jul 24, 2024

Finance and operations cross-app capabilities

Release date changed

Feature Change Date updated
Enable support for asynchronous operation in dual-write functionality Public preview date moved to Oct 2024. General availability date moved to Mar 2025. Sep 26, 2024

Dynamics 365 Remote Assist

Features removed from release plan

Feature Reason Date removed
Get improved spatial annotations in Teams mobile Deprioritized and will not be delivered. Oct 17, 2024
Use Remote Assist mixed reality annotations in Teams Merged this feature with the Use Remote Assist mixed reality annotations in Microsoft Teams feature. Oct 17, 2024

Dynamics 365 Finance

Features added to release plan

Feature Date added
Extend support for multiple tax registration numbers in reports Oct 02, 2024

Release date changed

Feature Change Date updated
Use electronic invoicing in Guatemala General availability date moved to Feb 2025 Dec 10, 2024
Use electronic invoicing in Uruguay General availability date moved to Jan 2025 Dec 10, 2024
Use electronic invoicing in Colombia General availability date moved to Feb 2025 Dec 10, 2024
Track change management in business performance planning General availability date moved to Dec 2024 Dec 08, 2024
Use Copilot to handle vendor invoice exceptions Public preview date moved to Jan 2025. General availability date updated to Oct 2024. Nov 04, 2024
Correct receipt matching error in vendor invoices with Copilot Public preview date moved to Jan 2025. General availability date updated to Oct 2024. Nov 04, 2024
Create drivers and formulas in business performance planning Public preview date moved to Mar 2025. General availability date updated to Oct 2024. Nov 01, 2024
Generative help in business performance planning application General availability date moved to Dec 2024 Nov 01, 2024

Features removed from release plan

Feature Reason Date removed
Use the regulatory compliance immersive homepage Merged this feature with the Use regulatory compliance copilot feature. Oct 02, 2024
Use document types for financial journals Deprioritized and will not be delivered. Aug 19, 2024

Microsoft 365 Copilot for Finance

Release date changed

Feature Change Date updated
Use Copilot extended reconciliation parametrization Public preview date moved to Dec 2024. General availability date updated to Nov 2024. Nov 07, 2024
Use Agent-assisted reconciliation data prep and selection Public preview date moved to Mar 2025. Removed general availability date. Oct 03, 2024
Analyze variances in Excel with supplementary data sources Public preview date moved to Mar 2025. General availability date updated to Nov 2024. Sep 05, 2024
Collaborate and share out of variance analyses in Excel Public preview date moved to Mar 2025. Removed general availability date. Jul 24, 2024

Dynamics 365 Project Operations

Features added to release plan

Feature Date added
Sync global address book with Project Operations Nov 13, 2024

Release date changed

Feature Change Date updated
Use time zone-agnostic fields in project planning General availability date moved to Mar 2025 Dec 10, 2024
Add time zone-agnostic fields for project and project tasks General availability date moved to Mar 2025 Dec 10, 2024

Dynamics 365 Human Resources

Release date changed

Feature Change Date updated
Integrate Human Resources with Viva Connections Public preview date moved to Mar 2025. Removed general availability date. Dec 11, 2024

Dynamics 365 Supply Chain Management

Features added to release plan

Feature Date added
Enhance vendor rebate management Oct 23, 2024
Support contract lifecycle management in source to pay by flexible integration Sep 17, 2024

Release date changed

Feature Change Date updated
Enhance your demand forecasting and planning General availability date moved to Oct 2024 Oct 29, 2024

Features removed from release plan

Feature Reason Date removed
Make efficient demand planning decisions with Copilot Merged this feature with the Enable efficient, accurate demand planning with Copilot feature. Nov 01, 2024

Dynamics 365 Business Central

Features added to release plan

Feature Date added
Migrate to the cloud from Dynamics SL Oct 31, 2024
Use updated SAF-T 1.3 in Norway Oct 21, 2024
Use refreshed demo data for Sustainability Oct 18, 2024
Run page scripts in pipelines for automated testing Sep 09, 2024
Experience enhancements to chat with Copilot Sep 06, 2024
Get external notifications when job queue entries fail Aug 29, 2024
Display errors and messages in Copilot prompt dialogs Aug 23, 2024
Raise awareness of Copilot actions on Card, Document, and ListPlus pages Aug 23, 2024

Release date changed

Feature Change Date updated
Get list of manageable environments for Microsoft Entra apps General availability date moved to Jan 2025 Dec 10, 2024
Submit IRS 1099 forms electronically to IRIS Public preview date moved to Feb 2025. General availability date moved to Mar 2025. Dec 09, 2024
E-file IRS 1099 forms without integration Public preview date moved to Dec 2024. General availability date moved to Jan 2025. Dec 09, 2024
Use refreshed demo data for Sustainability General availability date moved to Jan 2025 Dec 05, 2024
Use Sales Order Agent to automate sales order-taking Public preview date moved to Feb 2025. General availability date moved to Jan 2025. Dec 05, 2024
Use the e-documents framework in the Spanish version Public preview date updated to Dec 2024. General availability date moved to Jan 2025. Dec 05, 2024
Calculate and post VAT settlement by Activity Code - Italy General availability date moved to Feb 2025 Dec 02, 2024
Integrate Field Service with service management General availability date moved to Feb 2025 Nov 27, 2024
Get external notifications when job queue entries fail Public preview date moved to Mar 2025. General availability date updated to Nov 2024. Nov 27, 2024
Experience enhancements to chat with Copilot Public preview date moved to Nov 2024. General availability date moved to Jan 2025. Oct 17, 2024
Encrypt data at-rest with customer-managed encryption key General availability date moved to Jan 2025 Oct 14, 2024
Manage per-tenant extensions in admin center General availability date moved to Jan 2025 Oct 14, 2024
Suggest number series with Copilot Public preview date moved to Oct 2024. General availability date moved to Jan 2025. Oct 04, 2024
Add attachments when you send electronic documents Public preview date moved to Nov 2024. General availability date moved to Jan 2025. Oct 03, 2024
Start using E-Documents framework localized for Germany, XRechnung Public preview date moved to Dec 2024. General availability date moved to Jan 2025. Sep 15, 2024
View item availability in Field Service work orders Public preview date updated to Oct 2024. General availability date moved to Feb 2025. Sep 11, 2024
Use new service providers in the e-documents framework Public preview date moved to Mar 2025. General availability date moved to To be announced. Aug 15, 2024
Package resources in extensions and access from AL Public preview date moved to Dec 2024. General availability date moved to Dec 2024. Aug 14, 2024
Chat with Copilot to learn how to use installed add-on apps Public preview date moved to Jan 2025 Aug 05, 2024

Features removed from release plan

Feature Reason Date removed
Start using integration with IRS for 1099 submissions Merged this feature with the Submit IRS 1099 forms electronically to IRIS feature. Dec 05, 2024
Create sales lines easily with Copilot Merged this feature with the Create sales lines easily with Copilot feature. Jul 18, 2024