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Unexpected error (80040216) when importing solution in Microsoft Dynamics 365

This article provides a solution to an error that occurs when you try to import a solution in Microsoft Dynamics 365.

Applies to:   Microsoft Dynamics 365
Original KB number:   4457962


When attempting to import a solution in Dynamics 365, the import fails with error code 80040216.


Error code 80040216 indicates an unexpected error occurred.


Select the Download Log File button to find more details about the error. If the error persists and you aren't able to resolve the issue using the details in the log file, contact Microsoft Support for assistance. You can also use the information in the log file to search for potential solutions in the Dynamics 365 Communities.