Voice Channel Setting (msdyn_ocvoicechannelsetting) table/entity reference (Microsoft Dynamics 365 Customer Service)

Messages

The following table lists the messages for the Voice Channel Setting (msdyn_ocvoicechannelsetting) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Assign Event: True	PATCH /msdyn_ocvoicechannelsettings(msdyn_ocvoicechannelsettingid) Update the ownerid property.	AssignRequest
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_ocvoicechannelsettings See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_ocvoicechannelsettings(msdyn_ocvoicechannelsettingid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
GrantAccess Event: True	GrantAccess	GrantAccessRequest
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
ModifyAccess Event: True	ModifyAccess	ModifyAccessRequest
msdyn_TelephonyVoiceChannelProvisionAction Event: False	msdyn_TelephonyVoiceChannelProvisionAction action	Learn to use messages with the SDK for .NET
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_ocvoicechannelsettings(msdyn_ocvoicechannelsettingid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /msdyn_ocvoicechannelsettings See Query data	Query data
RetrievePrincipalAccess Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess Event: True	RevokeAccess	RevokeAccessRequest
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
SetState Event: True	PATCH /msdyn_ocvoicechannelsettings(msdyn_ocvoicechannelsettingid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /msdyn_ocvoicechannelsettings(msdyn_ocvoicechannelsettingid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_ocvoicechannelsettings(msdyn_ocvoicechannelsettingid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Voice Channel Setting (msdyn_ocvoicechannelsetting) table.

Property	Value
DisplayName	Voice Channel Setting
DisplayCollectionName	Voice Channel Settings
SchemaName	msdyn_ocvoicechannelsetting
CollectionSchemaName	msdyn_ocvoicechannelsettings
EntitySetName	msdyn_ocvoicechannelsettings
LogicalName	msdyn_ocvoicechannelsetting
LogicalCollectionName	msdyn_ocvoicechannelsettings
PrimaryIdAttribute	msdyn_ocvoicechannelsettingid
PrimaryNameAttribute	msdyn_name
TableType	Standard
OwnershipType	UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• IsCustomizable
• msdyn_agentexternalparticipantcontrolenabled
• msdyn_agentexternalparticipanttransfercontrolenabled
• msdyn_agentexternalteamsparticipantcontrolenabled
• msdyn_agentexternalteamsparticipanttransfercontrolenabled
• msdyn_agentrecordingcontrolsenabled
• msdyn_agenttranscriptioncontrolsenabled
• msdyn_announceaveragewaittime
• msdyn_announcepositioninqueue
• msdyn_calleridname
• msdyn_calleridphonenumberid
• msdyn_enablepostcallsurvey
• msdyn_enablepostcallsurveyduration
• msdyn_enablestoprecordingtranscriptiononhold
• msdyn_inboundurl
• msdyn_isanonymouscallerid
• msdyn_liveworkstreamid
• msdyn_name
• msdyn_ocvoicechannelsettingId
• msdyn_operatinghoursid
• msdyn_outboundcallregionallowlist
• msdyn_phonenumberid
• msdyn_postcallsurveyendtime
• msdyn_postcallsurveyfrequency
• msdyn_postcallsurveystarttime
• msdyn_recordingenabled
• msdyn_recordingmode
• msdyn_showhidetranscriptionfeaturepreview
• msdyn_skipwaitmusicforivr
• msdyn_stoptranscriptionandrecordingafterpstntransfer
• msdyn_stoptranscriptionandrecordingafterteamstransfer
• msdyn_transcriptionenabled
• msdyn_transcriptionmode
• msdyn_transcriptionshowbydefault
• msdyn_usebridgetransferforpstntransfer
• msdyn_usebridgetransferforteamstransfer
• msdyn_voiceauthenticationsettingsid
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	iscustomizable
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_agentexternalparticipantcontrolenabled

Property	Value
Description	Enable agent control to add an external participant
DisplayName	Enable agent control to add an external participant
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentexternalparticipantcontrolenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_agentexternalparticipantcontrolenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_agentexternalparticipanttransfercontrolenabled

Property	Value
Description	Enable agent external participant transfer control for external phone numbers
DisplayName	Enable agent external participant transfer control for external phone numbers
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentexternalparticipanttransfercontrolenabled
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_agentexternalparticipanttransfercontrolenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_agentexternalteamsparticipantcontrolenabled

Property	Value
Description	Enable agent control to add an external participant on Teams
DisplayName	Enable agent control to add an external participant on Teams
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentexternalteamsparticipantcontrolenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_agentexternalteamsparticipantcontrolenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_agentexternalteamsparticipanttransfercontrolenabled

Property	Value
Description	Enable agent external participant transfer control for external Microsoft Teams users
DisplayName	Enable agent external participant transfer control for external Microsoft Teams users
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentexternalteamsparticipanttransfercontrolenabled
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_agentexternalteamsparticipanttransfercontrolenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_agentrecordingcontrolsenabled

Property	Value
Description	Enable agent control of the recording
DisplayName	Enable agent control of the recording
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentrecordingcontrolsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_agentrecordingcontrolsenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_agenttranscriptioncontrolsenabled

Property	Value
Description	Enable agent control of the transcription
DisplayName	Enable agent control of the transcription
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agenttranscriptioncontrolsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_agenttranscriptioncontrolsenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_announceaveragewaittime

Property	Value
Description	Announce the average wait time of the customer in queue
DisplayName	Announce average wait time
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_announceaveragewaittime
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_announceaveragewaittime
DefaultValue	False
True Label	Yes
False Label	No

msdyn_announcepositioninqueue

Property	Value
Description	Announce the position of the customer in queue
DisplayName	Announce position in queue
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_announcepositioninqueue
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_announcepositioninqueue
DefaultValue	False
True Label	Yes
False Label	No

msdyn_calleridname

Property	Value
Description	Caller ID Name
DisplayName	Caller ID Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_calleridname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_calleridphonenumberid

Property	Value
Description	Caller ID Phone Number
DisplayName	Caller ID Phone Number
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_calleridphonenumberid
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocphonenumber

msdyn_enablepostcallsurvey

Property	Value
Description	This field is deprecated
DisplayName	Enable end of call survey (deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablepostcallsurvey
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_enablepostcallsurvey
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablepostcallsurveyduration

Property	Value
Description	This field is deprecated.
DisplayName	Set survey duration (deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablepostcallsurveyduration
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_enablepostcallsurveyduration
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablestoprecordingtranscriptiononhold

Property	Value
Description	Enable Stop Recording and Transcription On Hold
DisplayName	Enable Stop Recording and Transcription On Hold
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablestoprecordingtranscriptiononhold
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_enablestoprecordingtranscriptiononhold
DefaultValue	False
True Label	Yes
False Label	No

msdyn_inboundurl

Property	Value
Description	Inbound URL
DisplayName	Inbound URL
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_inboundurl
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	500

msdyn_isanonymouscallerid

Property	Value
Description	Anonymous Caller ID
DisplayName	Anonymous Caller ID
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isanonymouscallerid
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_isanonymouscallerid
DefaultValue	False
True Label	Yes
False Label	No

msdyn_liveworkstreamid

Property	Value
Description	Work Stream
DisplayName	Work Stream
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_liveworkstreamid
RequiredLevel	None
Type	Lookup
Targets	msdyn_liveworkstream

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_ocvoicechannelsettingId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Voice Channel Setting
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_ocvoicechannelsettingid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_operatinghoursid

Property	Value
Description	Operating Hours
DisplayName	Operating Hours
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_operatinghoursid
RequiredLevel	None
Type	Lookup
Targets	msdyn_operatinghour

msdyn_outboundcallregionallowlist

Property	Value
Description	Outbound Call Region Allowlist
DisplayName	Outbound Call Region Allowlist
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_outboundcallregionallowlist
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	850

msdyn_phonenumberid

Property	Value
Description	Phone Number
DisplayName	Phone Number
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_phonenumberid
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocphonenumber

msdyn_postcallsurveyendtime

Property	Value
Description	This field is deprecated.
DisplayName	End of call survey end date (deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postcallsurveyendtime
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_postcallsurveyfrequency

Property	Value
Description	This field is deprecated
DisplayName	End of call survey frequency (deprecated)
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_postcallsurveyfrequency
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	1

msdyn_postcallsurveystarttime

Property	Value
Description	This field is deprecated.
DisplayName	End of call survey start date (deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postcallsurveystarttime
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_recordingenabled

Property	Value
Description	Recording Enabled
DisplayName	Recording Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_recordingenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_recordingenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_recordingmode

Property	Value
Description	Recording mode
DisplayName	Recording mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_recordingmode
RequiredLevel	None
Type	MultiSelectPicklist
DefaultFormValue
GlobalChoiceName	msdyn_ocfeaturemode

msdyn_recordingmode Choices/Options

Value	Label
192351000	None
192351001	Manual
192351002	Automatic

msdyn_showhidetranscriptionfeaturepreview

Property	Value
Description	Show/Hide transcription feature (preview)
DisplayName	Show/Hide transcription feature (preview)
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_showhidetranscriptionfeaturepreview
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_showhidetranscriptionfeaturepreview
DefaultValue	False
True Label	Yes
False Label	No

msdyn_skipwaitmusicforivr

Property	Value
Description	Indicates whether we skip wait music for workstream IVR or not.
DisplayName	Skip wait music for workstream IVR
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_skipwaitmusicforivr
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_skipwaitmusicforivr
DefaultValue	False
True Label	Yes
False Label	No

msdyn_stoptranscriptionandrecordingafterpstntransfer

Property	Value
Description	Stop transcription and recording after public switched telephone network transfer
DisplayName	Stop transcription and recording after public switched telephone network transfer
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_stoptranscriptionandrecordingafterpstntransfer
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_liveworkstream_msdyn_stoptranscriptionandrecordingafterpstntransfer
DefaultValue	False
True Label	Yes
False Label	No

msdyn_stoptranscriptionandrecordingafterteamstransfer

Property	Value
Description	Stop transcription and recording after Microsoft Teams transfer
DisplayName	Stop transcription and recording after Microsoft Teams transfer
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_stoptranscriptionandrecordingafterteamstransfer
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_liveworkstream_msdyn_stoptranscriptionandrecordingafterteamstransfer
DefaultValue	False
True Label	Yes
False Label	No

msdyn_transcriptionenabled

Property	Value
Description	Transcription Enabled
DisplayName	Transcription Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_transcriptionenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_transcriptionenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_transcriptionmode

Property	Value
Description	Transcription mode
DisplayName	Transcription mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_transcriptionmode
RequiredLevel	None
Type	MultiSelectPicklist
DefaultFormValue
GlobalChoiceName	msdyn_ocfeaturemode

msdyn_transcriptionmode Choices/Options

Value	Label
192351000	None
192351001	Manual
192351002	Automatic

msdyn_transcriptionshowbydefault

Property	Value
Description	Show transcription by default
DisplayName	Show transcription by default
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_transcriptionshowbydefault
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_transcriptionshowbydefault
DefaultValue	False
True Label	Yes
False Label	No

msdyn_usebridgetransferforpstntransfer

Property	Value
Description	Enable bridged transfer for public switched telephony network
DisplayName	Enable bridged transfer for public switched telephony network
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_usebridgetransferforpstntransfer
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_usebridgetransferforpstntransfer
DefaultValue	False
True Label	Yes
False Label	No

msdyn_usebridgetransferforteamstransfer

Property	Value
Description	Enable bridged transfer for Microsoft Teams
DisplayName	Enable bridged transfer for Microsoft Teams
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_usebridgetransferforteamstransfer
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_ocvoicechannelsetting_msdyn_usebridgetransferforteamstransfer
DefaultValue	False
True Label	Yes
False Label	No

msdyn_voiceauthenticationsettingsid

Property	Value
Description	Unique identifier for Authentication settings associated with Voice Channel instance.
DisplayName	Voice Authentication Settings Id
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_voiceauthenticationsettingsid
RequiredLevel	None
Type	Lookup
Targets	msdyn_authenticationsettings

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Voice Channel Setting
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	msdyn_ocvoicechannelsetting_statecode

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: Active
1	Label: Inactive DefaultStatus: 2 InvariantName: Inactive

statuscode

Property	Value
Description	Reason for the status of the Voice Channel Setting
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	msdyn_ocvoicechannelsetting_statuscode

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• ComponentIdUnique
• ComponentState
• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• IsManaged
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OverwriteTime
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• SolutionId
• SupportingSolutionId
• VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	componentidunique
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	componentstate
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	componentstate

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	ismanaged
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	ismanaged
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	overwritetime
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Type	Lookup
Targets	systemuser

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	solutionid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	supportingsolutionid
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• business_unit_msdyn_ocvoicechannelsetting
• lk_msdyn_ocvoicechannelsetting_createdby
• lk_msdyn_ocvoicechannelsetting_createdonbehalfby
• lk_msdyn_ocvoicechannelsetting_modifiedby
• lk_msdyn_ocvoicechannelsetting_modifiedonbehalfby
• msdyn_authenticationsettings_msdyn_ocvoicechannelsetting
• msdyn_liveworkstream_msdyn_ocvoicechannelsetting_liveworkstreamid
• msdyn_ocphonenumber_msdyn_ocvoicechannelsetting_calleridphonenumberid
• msdyn_ocphonenumber_msdyn_ocvoicechannelsetting_phonenumberid
• msdyn_operatinghour_msdyn_ocvoicechannelsetting_operatinghoursid
• owner_msdyn_ocvoicechannelsetting
• team_msdyn_ocvoicechannelsetting
• user_msdyn_ocvoicechannelsetting

business_unit_msdyn_ocvoicechannelsetting

One-To-Many Relationship: businessunit business_unit_msdyn_ocvoicechannelsetting

Property	Value
ReferencedEntity	businessunit
ReferencedAttribute	businessunitid
ReferencingAttribute	owningbusinessunit
ReferencingEntityNavigationPropertyName	owningbusinessunit
IsHierarchical
CascadeConfiguration	Archive: Restrict Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_ocvoicechannelsetting_createdby

One-To-Many Relationship: systemuser lk_msdyn_ocvoicechannelsetting_createdby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdby
ReferencingEntityNavigationPropertyName	createdby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_ocvoicechannelsetting_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_ocvoicechannelsetting_createdonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdonbehalfby
ReferencingEntityNavigationPropertyName	createdonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_ocvoicechannelsetting_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_ocvoicechannelsetting_modifiedby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedby
ReferencingEntityNavigationPropertyName	modifiedby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_ocvoicechannelsetting_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_ocvoicechannelsetting_modifiedonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedonbehalfby
ReferencingEntityNavigationPropertyName	modifiedonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_authenticationsettings_msdyn_ocvoicechannelsetting

One-To-Many Relationship: msdyn_authenticationsettings msdyn_authenticationsettings_msdyn_ocvoicechannelsetting

Property	Value
ReferencedEntity	msdyn_authenticationsettings
ReferencedAttribute	msdyn_authenticationsettingsid
ReferencingAttribute	msdyn_voiceauthenticationsettingsid
ReferencingEntityNavigationPropertyName	msdyn_voiceauthenticationsettingsid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_liveworkstream_msdyn_ocvoicechannelsetting_liveworkstreamid

One-To-Many Relationship: msdyn_liveworkstream msdyn_liveworkstream_msdyn_ocvoicechannelsetting_liveworkstreamid

Property	Value
ReferencedEntity	msdyn_liveworkstream
ReferencedAttribute	msdyn_liveworkstreamid
ReferencingAttribute	msdyn_liveworkstreamid
ReferencingEntityNavigationPropertyName	msdyn_liveworkstreamid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocphonenumber_msdyn_ocvoicechannelsetting_calleridphonenumberid

One-To-Many Relationship: msdyn_ocphonenumber msdyn_ocphonenumber_msdyn_ocvoicechannelsetting_calleridphonenumberid

Property	Value
ReferencedEntity	msdyn_ocphonenumber
ReferencedAttribute	msdyn_ocphonenumberid
ReferencingAttribute	msdyn_calleridphonenumberid
ReferencingEntityNavigationPropertyName	msdyn_calleridphonenumberid
IsHierarchical
CascadeConfiguration	Archive: RemoveLink Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_ocphonenumber_msdyn_ocvoicechannelsetting_phonenumberid

One-To-Many Relationship: msdyn_ocphonenumber msdyn_ocphonenumber_msdyn_ocvoicechannelsetting_phonenumberid

Property	Value
ReferencedEntity	msdyn_ocphonenumber
ReferencedAttribute	msdyn_ocphonenumberid
ReferencingAttribute	msdyn_phonenumberid
ReferencingEntityNavigationPropertyName	msdyn_phonenumberid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

msdyn_operatinghour_msdyn_ocvoicechannelsetting_operatinghoursid

One-To-Many Relationship: msdyn_operatinghour msdyn_operatinghour_msdyn_ocvoicechannelsetting_operatinghoursid

Property	Value
ReferencedEntity	msdyn_operatinghour
ReferencedAttribute	msdyn_operatinghourid
ReferencingAttribute	msdyn_operatinghoursid
ReferencingEntityNavigationPropertyName	msdyn_operatinghoursid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

owner_msdyn_ocvoicechannelsetting

One-To-Many Relationship: owner owner_msdyn_ocvoicechannelsetting

Property	Value
ReferencedEntity	owner
ReferencedAttribute	ownerid
ReferencingAttribute	ownerid
ReferencingEntityNavigationPropertyName	ownerid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

team_msdyn_ocvoicechannelsetting

One-To-Many Relationship: team team_msdyn_ocvoicechannelsetting

Property	Value
ReferencedEntity	team
ReferencedAttribute	teamid
ReferencingAttribute	owningteam
ReferencingEntityNavigationPropertyName	owningteam
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

user_msdyn_ocvoicechannelsetting

One-To-Many Relationship: systemuser user_msdyn_ocvoicechannelsetting

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	owninguser
ReferencingEntityNavigationPropertyName	owninguser
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid
• msdyn_msdyn_ocvoicechannelsetting_msdyn_ocvoicechannellanguagesetting_ocvoicechannelsettingid
• msdyn_msdyn_ocvoicechannelsetting_msdyn_overflowactionconfig_directcallbackoutboundprofile
• msdyn_ocvoicechannelsetting_AsyncOperations
• msdyn_ocvoicechannelsetting_BulkDeleteFailures
• msdyn_ocvoicechannelsetting_MailboxTrackingFolders
• msdyn_ocvoicechannelsetting_PrincipalObjectAttributeAccesses
• msdyn_ocvoicechannelsetting_ProcessSession
• msdyn_ocvoicechannelsetting_SyncErrors

msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid

Many-To-One Relationship: msdyn_ocprovisioningstate msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid

Property	Value
ReferencingEntity	msdyn_ocprovisioningstate
ReferencingAttribute	msdyn_voicechannelsettingid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocvoicechannelsetting_msdyn_ocvoicechannellanguagesetting_ocvoicechannelsettingid

Many-To-One Relationship: msdyn_ocvoicechannellanguagesetting msdyn_msdyn_ocvoicechannelsetting_msdyn_ocvoicechannellanguagesetting_ocvoicechannelsettingid

Property	Value
ReferencingEntity	msdyn_ocvoicechannellanguagesetting
ReferencingAttribute	msdyn_ocvoicechannelsettingid
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocvoicechannelsetting_msdyn_ocvoicechannellanguagesetting_ocvoicechannelsettingid
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocvoicechannelsetting_msdyn_overflowactionconfig_directcallbackoutboundprofile

Many-To-One Relationship: msdyn_overflowactionconfig msdyn_msdyn_ocvoicechannelsetting_msdyn_overflowactionconfig_directcallbackoutboundprofile

Property	Value
ReferencingEntity	msdyn_overflowactionconfig
ReferencingAttribute	msdyn_directcallbackoutboundprofile
ReferencedEntityNavigationPropertyName	msdyn_msdyn_ocvoicechannelsetting_msdyn_overflowactionconfig_directcallbackoutboundprofile
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicechannelsetting_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_ocvoicechannelsetting_AsyncOperations

Property	Value
ReferencingEntity	asyncoperation
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocvoicechannelsetting_AsyncOperations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicechannelsetting_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_ocvoicechannelsetting_BulkDeleteFailures

Property	Value
ReferencingEntity	bulkdeletefailure
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocvoicechannelsetting_BulkDeleteFailures
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicechannelsetting_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_ocvoicechannelsetting_MailboxTrackingFolders

Property	Value
ReferencingEntity	mailboxtrackingfolder
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocvoicechannelsetting_MailboxTrackingFolders
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicechannelsetting_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_ocvoicechannelsetting_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	principalobjectattributeaccess
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	msdyn_ocvoicechannelsetting_PrincipalObjectAttributeAccesses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicechannelsetting_ProcessSession

Many-To-One Relationship: processsession msdyn_ocvoicechannelsetting_ProcessSession

Property	Value
ReferencingEntity	processsession
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocvoicechannelsetting_ProcessSession
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicechannelsetting_SyncErrors

Many-To-One Relationship: syncerror msdyn_ocvoicechannelsetting_SyncErrors

Property	Value
ReferencingEntity	syncerror
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_ocvoicechannelsetting_SyncErrors
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference