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Case Management Agent for case closure Monitoring (msdyn_autocaseclosureagentmonitoring) table/entity reference (Microsoft Dynamics 365)

Messages

The following table lists the messages for the Case Management Agent for case closure Monitoring (msdyn_autocaseclosureagentmonitoring) table. Messages represent operations that can be performed on the table. They may also be events.

Name
Is Event?		 Web API Operation SDK for .NET
Associate
Event: True		 Associate records Associate records
BulkRetain
Event: True		 BulkRetain Learn to use messages with the SDK for .NET
Create
Event: True		 POST /msdyn_autocaseclosureagentmonitorings
See Create		 Create records
CreateMultiple
Event: True		 CreateMultiple CreateMultipleRequest
Delete
Event: True		 DELETE /msdyn_autocaseclosureagentmonitorings(msdyn_autocaseclosureagentmonitoringid)
See Delete		 Delete records
Disassociate
Event: True		 Disassociate records Disassociate records
IsValidStateTransition
Event: False		 IsValidStateTransition IsValidStateTransitionRequest
PurgeRetainedContent
Event: True		 PurgeRetainedContent Learn to use messages with the SDK for .NET
Restore
Event: True		 Restore Learn to use messages with the SDK for .NET
Retain
Event: True		 Retain Learn to use messages with the SDK for .NET
Retrieve
Event: True		 GET /msdyn_autocaseclosureagentmonitorings(msdyn_autocaseclosureagentmonitoringid)
See Retrieve		 Retrieve records
RetrieveMultiple
Event: True		 GET /msdyn_autocaseclosureagentmonitorings
See Query data		 Query data
RollbackRetain
Event: True		 RollbackRetain Learn to use messages with the SDK for .NET
SetState
Event: True		 PATCH /msdyn_autocaseclosureagentmonitorings(msdyn_autocaseclosureagentmonitoringid)
Update the statecode and statuscode properties.		 SetStateRequest
Update
Event: True		 PATCH /msdyn_autocaseclosureagentmonitorings(msdyn_autocaseclosureagentmonitoringid)
See Update		 Update records
UpdateMultiple
Event: True		 UpdateMultiple UpdateMultipleRequest
Upsert
Event: False		 PATCH /msdyn_autocaseclosureagentmonitorings(msdyn_autocaseclosureagentmonitoringid)
See Upsert a table row		 UpsertRequest
UpsertMultiple
Event: False		 UpsertMultiple UpsertMultipleRequest
ValidateRetentionConfig
Event: True		 ValidateRetentionConfig Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Case Management Agent for case closure Monitoring (msdyn_autocaseclosureagentmonitoring) table.

Property Value
DisplayName Case Management Agent for case closure Monitoring
DisplayCollectionName Case Management Agent for case closure Monitoring
SchemaName msdyn_autocaseclosureagentmonitoring
CollectionSchemaName msdyn_autocaseclosureagentmonitorings
EntitySetName msdyn_autocaseclosureagentmonitorings
LogicalName msdyn_autocaseclosureagentmonitoring
LogicalCollectionName msdyn_autocaseclosureagentmonitorings
PrimaryIdAttribute msdyn_autocaseclosureagentmonitoringid
PrimaryNameAttribute msdyn_name
TableType Standard
OwnershipType OrganizationOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
IsValidForForm False
IsValidForRead True
LogicalName importsequencenumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -2147483648

msdyn_autocaseclosureagentmonitoringId

Property Value
Description Unique identifier for entity instances
DisplayName Case Management Agent for case closure Monitoring
IsValidForForm False
IsValidForRead True
LogicalName msdyn_autocaseclosureagentmonitoringid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_casefollowupandclosureconfigurationid

Property Value
Description
DisplayName Case Follow-up and Closure Configuration Id
IsValidForForm True
IsValidForRead True
LogicalName msdyn_casefollowupandclosureconfigurationid
RequiredLevel ApplicationRequired
Type Lookup
Targets msdyn_casefollowupandclosureconfiguration

msdyn_didcustomerconfirmcaseresolution

Property Value
Description
DisplayName Did customer reply has confirmation to resolve the case
IsValidForForm True
IsValidForRead True
LogicalName msdyn_didcustomerconfirmcaseresolution
RequiredLevel None
Type Picklist
DefaultFormValue -1
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_msdyn_didcustomerconfirmcaseresolution

msdyn_didcustomerconfirmcaseresolution Choices/Options

Value Label
100000000 Yes
100000001 No

msdyn_didcustomerreplytoagentemail

Property Value
Description
DisplayName Did customer reply to the customer service representative's follow-up email
IsValidForForm True
IsValidForRead True
LogicalName msdyn_didcustomerreplytoagentemail
RequiredLevel None
Type Picklist
DefaultFormValue -1
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_msdyn_didcustomerreplytoagentemail

msdyn_didcustomerreplytoagentemail Choices/Options

Value Label
100000000 Yes
100000001 No

msdyn_incidentid

Property Value
Description
DisplayName Incident Id
IsValidForForm True
IsValidForRead True
LogicalName msdyn_incidentid
RequiredLevel ApplicationRequired
Type Lookup
Targets incident

msdyn_isfullautonomous

Property Value
Description Whether the record is in full autonomous mode or semi autonomous mode
DisplayName Is Full Autonomous
IsValidForForm True
IsValidForRead True
LogicalName msdyn_isfullautonomous
RequiredLevel None
Type Boolean
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_msdyn_isfullautonomous
DefaultValue False
True Label Yes
False Label No

msdyn_name

Property Value
Description The name of the custom entity.
DisplayName Name
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
RequiredLevel None
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

msdyn_nextaction

Property Value
Description
DisplayName Next pending action
IsValidForForm True
IsValidForRead True
LogicalName msdyn_nextaction
RequiredLevel None
Type Picklist
DefaultFormValue -1
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_msdyn_nextaction

msdyn_nextaction Choices/Options

Value Label
100000000 SendFollowupEmail
100000001 ResolveCase
100000002 ReplyToCustomer

msdyn_nextactiondue

Property Value
Description Date time of when the next action is due
DisplayName Time due
IsValidForForm True
IsValidForRead True
LogicalName msdyn_nextactiondue
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior True
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Auto
SourceTypeMask 0

msdyn_regarding

Property Value
Description The record this monitoring is for
DisplayName Regarding
IsValidForForm True
IsValidForRead True
LogicalName msdyn_regarding
RequiredLevel SystemRequired
Type Lookup
Targets incident

msdyn_regardingIdType

Property Value
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName msdyn_regardingidtype
RequiredLevel None
Type EntityName

msdyn_strikecount

Property Value
Description
DisplayName Strike count
IsValidForForm True
IsValidForRead True
LogicalName msdyn_strikecount
RequiredLevel ApplicationRequired
Type Integer
MaxValue 100
MinValue 1

msdyn_wasfollowupdirectlyinvoked

Property Value
Description
DisplayName Was Follow Up Directly Invoked
IsValidForForm True
IsValidForRead True
LogicalName msdyn_wasfollowupdirectlyinvoked
RequiredLevel None
Type Boolean
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_msdyn_wasfollowupdirectlyinvoked
DefaultValue False
True Label Yes
False Label No

OverriddenCreatedOn

Property Value
Description Date and time that the record was migrated.
DisplayName Record Created On
IsValidForForm False
IsValidForRead True
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

statecode

Property Value
Description Status of the Case Management Agent for case closure Monitoring
DisplayName Status
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State
DefaultFormValue
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_statecode

statecode Choices/Options

Value Details
0 Label: Active
DefaultStatus: 1
InvariantName: Active
1 Label: Inactive
DefaultStatus: 2
InvariantName: Inactive

statuscode

Property Value
Description Reason for the status of the Case Management Agent for case closure Monitoring
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status
DefaultFormValue
GlobalChoiceName msdyn_autocaseclosureagentmonitoring_statuscode

statuscode Choices/Options

Value Details
1 Label: Active
State:0
TransitionData: None
2 Label: Inactive
State:1
TransitionData: None

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Type Lookup
Targets systemuser

CreatedOn

Property Value
Description Date and time when the record was created.
DisplayName Created On
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedOn

Property Value
Description Date and time when the record was modified.
DisplayName Modified On
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

OrganizationId

Property Value
Description Unique identifier for the organization
DisplayName Organization Id
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel None
Type Lookup
Targets organization

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
RequiredLevel None
Type BigInt
MaxValue 9223372036854775807
MinValue -9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_autocaseclosureagentmonitoring_createdby

One-To-Many Relationship: systemuser lk_msdyn_autocaseclosureagentmonitoring_createdby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdby
ReferencingEntityNavigationPropertyName createdby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_autocaseclosureagentmonitoring_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_autocaseclosureagentmonitoring_createdonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdonbehalfby
ReferencingEntityNavigationPropertyName createdonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_autocaseclosureagentmonitoring_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_autocaseclosureagentmonitoring_modifiedby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedby
ReferencingEntityNavigationPropertyName modifiedby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_autocaseclosureagentmonitoring_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_autocaseclosureagentmonitoring_modifiedonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedonbehalfby
ReferencingEntityNavigationPropertyName modifiedonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_autocaseclosureagentmonitoring_msdyn_casefollowupandclosureconfiguration_configurationid

One-To-Many Relationship: msdyn_casefollowupandclosureconfiguration msdyn_autocaseclosureagentmonitoring_msdyn_casefollowupandclosureconfiguration_configurationid

Property Value
ReferencedEntity msdyn_casefollowupandclosureconfiguration
ReferencedAttribute msdyn_casefollowupandclosureconfigurationid
ReferencingAttribute msdyn_casefollowupandclosureconfigurationid
ReferencingEntityNavigationPropertyName msdyn_casefollowupandclosureconfigurationid
IsHierarchical
CascadeConfiguration Archive: RemoveLink
Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_autocaseclosureagentmonitoring_regarding_incident

One-To-Many Relationship: incident msdyn_autocaseclosureagentmonitoring_regarding_incident

Property Value
ReferencedEntity incident
ReferencedAttribute incidentid
ReferencingAttribute msdyn_regarding
ReferencingEntityNavigationPropertyName msdyn_regarding
IsHierarchical
CascadeConfiguration Archive: Cascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

msdyn_incident_msdyn_autocaseclosureagentmonitoring_incidentid

One-To-Many Relationship: incident msdyn_incident_msdyn_autocaseclosureagentmonitoring_incidentid

Property Value
ReferencedEntity incident
ReferencedAttribute incidentid
ReferencingAttribute msdyn_incidentid
ReferencingEntityNavigationPropertyName msdyn_incidentid
IsHierarchical
CascadeConfiguration Archive: RemoveLink
Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

organization_msdyn_autocaseclosureagentmonitoring

One-To-Many Relationship: organization organization_msdyn_autocaseclosureagentmonitoring

Property Value
ReferencedEntity organization
ReferencedAttribute organizationid
ReferencingAttribute organizationid
ReferencingEntityNavigationPropertyName organizationid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_autocaseclosureagentactivity_msdyn_autocaseclosureagentmonitoringid_monitoringid

Many-To-One Relationship: msdyn_autocaseclosureagentactivity msdyn_autocaseclosureagentactivity_msdyn_autocaseclosureagentmonitoringid_monitoringid

Property Value
ReferencingEntity msdyn_autocaseclosureagentactivity
ReferencingAttribute msdyn_autocaseclosureagentmonitoringid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentactivity_msdyn_autocaseclosureagentmonitoringid_monitoringid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_autocaseclosureagentmonitoring_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_autocaseclosureagentmonitoring_AsyncOperations

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentmonitoring_AsyncOperations
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_autocaseclosureagentmonitoring_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_autocaseclosureagentmonitoring_BulkDeleteFailures

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentmonitoring_BulkDeleteFailures
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_autocaseclosureagentmonitoring_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_autocaseclosureagentmonitoring_MailboxTrackingFolders

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentmonitoring_MailboxTrackingFolders
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_autocaseclosureagentmonitoring_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_autocaseclosureagentmonitoring_PrincipalObjectAttributeAccesses

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentmonitoring_PrincipalObjectAttributeAccesses
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_autocaseclosureagentmonitoring_ProcessSession

Many-To-One Relationship: processsession msdyn_autocaseclosureagentmonitoring_ProcessSession

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentmonitoring_ProcessSession
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_autocaseclosureagentmonitoring_SyncErrors

Many-To-One Relationship: syncerror msdyn_autocaseclosureagentmonitoring_SyncErrors

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_autocaseclosureagentmonitoring_SyncErrors
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference

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