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Channel Configuration (msdyn_occhannelconfiguration) table/entity reference (Microsoft Dynamics 365)

Channel Configuration

Messages

The following table lists the messages for the Channel Configuration (msdyn_occhannelconfiguration) table. Messages represent operations that can be performed on the table. They may also be events.

Name
Is Event?		 Web API Operation SDK for .NET
Associate
Event: True		 Associate records Associate records
BulkRetain
Event: True		 BulkRetain Learn to use messages with the SDK for .NET
Create
Event: True		 POST /msdyn_occhannelconfigurations
See Create		 Create records
CreateMultiple
Event: True		 CreateMultiple CreateMultipleRequest
Delete
Event: True		 DELETE /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid)
See Delete		 Delete records
Disassociate
Event: True		 Disassociate records Disassociate records
IsValidStateTransition
Event: False		 IsValidStateTransition IsValidStateTransitionRequest
PurgeRetainedContent
Event: True		 PurgeRetainedContent Learn to use messages with the SDK for .NET
Retain
Event: True		 Retain Learn to use messages with the SDK for .NET
Retrieve
Event: True		 GET /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid)
See Retrieve		 Retrieve records
RetrieveMultiple
Event: True		 GET /msdyn_occhannelconfigurations
See Query data		 Query data
RollbackRetain
Event: True		 RollbackRetain Learn to use messages with the SDK for .NET
SetState
Event: True		 PATCH /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid)
Update the statecode and statuscode properties.		 SetStateRequest
Update
Event: True		 PATCH /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid)
See Update		 Update records
UpdateMultiple
Event: True		 UpdateMultiple UpdateMultipleRequest
Upsert
Event: False		 PATCH /msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid)
See Upsert a table row		 UpsertRequest
UpsertMultiple
Event: False		 UpsertMultiple UpsertMultipleRequest
ValidateRetentionConfig
Event: True		 ValidateRetentionConfig Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Channel Configuration (msdyn_occhannelconfiguration) table.

Property Value
DisplayName Channel Configuration
DisplayCollectionName Channel Configurations
SchemaName msdyn_occhannelconfiguration
CollectionSchemaName msdyn_occhannelconfigurations
EntitySetName msdyn_occhannelconfigurations
LogicalName msdyn_occhannelconfiguration
LogicalCollectionName msdyn_occhannelconfigurations
PrimaryIdAttribute msdyn_occhannelconfigurationid
PrimaryNameAttribute msdyn_name
TableType Standard
OwnershipType OrganizationOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
IsValidForForm False
IsValidForRead True
LogicalName importsequencenumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -2147483648

IsCustomizable

Property Value
Description For internal use only.
DisplayName Is Customizable
IsValidForForm False
IsValidForRead True
LogicalName iscustomizable
RequiredLevel SystemRequired
Type ManagedProperty

msdyn_closeconversationifoooh

Property Value
Description Specifies whether the conversation should be closed when it is created out of operating hours
DisplayName Close Conversation If Outside Of OperatingHours
IsValidForForm True
IsValidForRead True
LogicalName msdyn_closeconversationifoooh
RequiredLevel ApplicationRequired
Type Boolean
GlobalChoiceName msdyn_occhannelconfiguration_msdyn_closeconversationifoooh
DefaultValue False
True Label Yes
False Label No

msdyn_enabletransfertoooohqueue

Property Value
Description Specifies whether the conversation can be transferred to an out of operating hour queue
DisplayName Enable Transfer to Outside Of OperatingHours Queue
IsValidForForm True
IsValidForRead True
LogicalName msdyn_enabletransfertoooohqueue
RequiredLevel ApplicationRequired
Type Boolean
GlobalChoiceName msdyn_occhannelconfiguration_msdyn_enabletransfertoooohqueue
DefaultValue False
True Label Yes
False Label No

msdyn_engagementcontext

Property Value
Description Entity carrying the engagement context details of the channel.
DisplayName Engagement Context
IsValidForForm True
IsValidForRead True
LogicalName msdyn_engagementcontext
RequiredLevel None
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 128

msdyn_name

Property Value
Description The name of the custom entity.
DisplayName Name
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
RequiredLevel ApplicationRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

msdyn_occhannelconfigurationId

Property Value
Description Unique identifier for entity instances
DisplayName Channel Configuration
IsValidForForm False
IsValidForRead True
LogicalName msdyn_occhannelconfigurationid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_privacytermsaccepted

Property Value
Description Indicates whether the Privacy Terms has been accepted by the user or not.
DisplayName Privacy terms accepted
IsValidForForm True
IsValidForRead True
LogicalName msdyn_privacytermsaccepted
RequiredLevel None
Type Boolean
GlobalChoiceName msdyn_occhannelconfiguration_msdyn_privacytermsaccepted
DefaultValue False
True Label Yes
False Label No

msdyn_privacytermsversion

Property Value
Description The version of the privacy terms.
DisplayName Privacy terms version
IsValidForForm True
IsValidForRead True
LogicalName msdyn_privacytermsversion
RequiredLevel None
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 20

msdyn_streamsource

Property Value
Description Stream source of the channel e.g. LiveChat, SMS, Facebook etc
DisplayName Stream Source
IsValidForForm True
IsValidForRead True
LogicalName msdyn_streamsource
RequiredLevel ApplicationRequired
Type Picklist
DefaultFormValue -1
GlobalChoiceName msdyn_streamsource

msdyn_streamsource Choices/Options

Value Label
192350000 Entity Records

OverriddenCreatedOn

Property Value
Description Date and time that the record was migrated.
DisplayName Record Created On
IsValidForForm False
IsValidForRead True
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

statecode

Property Value
Description Status of the Channel Configuration
DisplayName Status
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State
DefaultFormValue
GlobalChoiceName msdyn_occhannelconfiguration_statecode

statecode Choices/Options

Value Details
0 Label: Active
DefaultStatus: 1
InvariantName: Active
1 Label: Inactive
DefaultStatus: 2
InvariantName: Inactive

statuscode

Property Value
Description Reason for the status of the Channel Configuration
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status
DefaultFormValue
GlobalChoiceName msdyn_occhannelconfiguration_statuscode

statuscode Choices/Options

Value Details
1 Label: Active
State:0
TransitionData: None
2 Label: Inactive
State:1
TransitionData: None

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique

Property Value
Description For internal use only.
DisplayName Row id unique
IsValidForForm False
IsValidForRead True
LogicalName componentidunique
RequiredLevel SystemRequired
Type Uniqueidentifier

ComponentState

Property Value
Description For internal use only.
DisplayName Component State
IsValidForForm False
IsValidForRead True
LogicalName componentstate
RequiredLevel SystemRequired
Type Picklist
DefaultFormValue
GlobalChoiceName componentstate

ComponentState Choices/Options

Value Label
0 Published
1 Unpublished
2 Deleted
3 Deleted Unpublished

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Type Lookup
Targets systemuser

CreatedOn

Property Value
Description Date and time when the record was created.
DisplayName Created On
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

IsManaged

Property Value
Description Indicates whether the solution component is part of a managed solution.
DisplayName Is Managed
IsValidForForm False
IsValidForRead True
LogicalName ismanaged
RequiredLevel SystemRequired
Type Boolean
GlobalChoiceName ismanaged
DefaultValue False
True Label Managed
False Label Unmanaged

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedOn

Property Value
Description Date and time when the record was modified.
DisplayName Modified On
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

OrganizationId

Property Value
Description Unique identifier for the organization
DisplayName Organization Id
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel None
Type Lookup
Targets organization

OverwriteTime

Property Value
Description For internal use only.
DisplayName Record Overwrite Time
IsValidForForm False
IsValidForRead True
LogicalName overwritetime
RequiredLevel SystemRequired
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

SolutionId

Property Value
Description Unique identifier of the associated solution.
DisplayName Solution
IsValidForForm False
IsValidForRead True
LogicalName solutionid
RequiredLevel SystemRequired
Type Uniqueidentifier

SupportingSolutionId

Property Value
Description For internal use only.
DisplayName Solution
IsValidForForm False
IsValidForRead False
LogicalName supportingsolutionid
RequiredLevel None
Type Uniqueidentifier

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
RequiredLevel None
Type BigInt
MaxValue 9223372036854775807
MinValue -9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_occhannelconfiguration_createdby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_createdby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdby
ReferencingEntityNavigationPropertyName createdby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_occhannelconfiguration_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_createdonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdonbehalfby
ReferencingEntityNavigationPropertyName createdonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_occhannelconfiguration_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_modifiedby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedby
ReferencingEntityNavigationPropertyName modifiedby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_occhannelconfiguration_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_occhannelconfiguration_modifiedonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedonbehalfby
ReferencingEntityNavigationPropertyName modifiedonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

organization_msdyn_occhannelconfiguration

One-To-Many Relationship: organization organization_msdyn_occhannelconfiguration

Property Value
ReferencedEntity organization
ReferencedAttribute organizationid
ReferencingAttribute organizationid
ReferencingEntityNavigationPropertyName organizationid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel

Many-To-One Relationship: msdyn_agentresourceforecasting msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel

Property Value
ReferencingEntity msdyn_agentresourceforecasting
ReferencingAttribute msdyn_channel
ReferencedEntityNavigationPropertyName msdyn_msdyn_occhannelconfiguration_msdyn_agentresourceforecasting_channel
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid

Many-To-One Relationship: msdyn_occhannelstateconfiguration msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid

Property Value
ReferencingEntity msdyn_occhannelstateconfiguration
ReferencingAttribute msdyn_occhannelconfigurationid
ReferencedEntityNavigationPropertyName msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_occhannelconfiguration_AsyncOperations

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_AsyncOperations
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_occhannelconfiguration_BulkDeleteFailures

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_BulkDeleteFailures
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_occhannelconfiguration_DuplicateBaseRecord

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_DuplicateBaseRecord
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_occhannelconfiguration_DuplicateMatchingRecord

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_DuplicateMatchingRecord
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_occhannelconfiguration_MailboxTrackingFolders

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_MailboxTrackingFolders
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_PrincipalObjectAttributeAccesses
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_ProcessSession

Many-To-One Relationship: processsession msdyn_occhannelconfiguration_ProcessSession

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_ProcessSession
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_occhannelconfiguration_SyncErrors

Many-To-One Relationship: syncerror msdyn_occhannelconfiguration_SyncErrors

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_occhannelconfiguration_SyncErrors
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference

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