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Configure CrossKnowledge Learning Suite for Single sign-on with Microsoft Entra ID

In this article, you learn how to integrate CrossKnowledge Learning Suite with Microsoft Entra ID. When you integrate CrossKnowledge Learning Suite with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to CrossKnowledge Learning Suite.
  • Enable your users to be automatically signed-in to CrossKnowledge Learning Suite with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

To learn more about SaaS app integration with Microsoft Entra ID, see What is application access and single sign-on with Microsoft Entra ID.

Prerequisites

The scenario outlined in this article assumes that you already have the following prerequisites:

  • CrossKnowledge Learning Suite single sign-on (SSO) enabled subscription.

Scenario description

In this article, you configure and test Microsoft Entra SSO in a test environment.

To configure the integration of CrossKnowledge Learning Suite into Microsoft Entra ID, you need to add CrossKnowledge Learning Suite from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Entra ID > Enterprise apps > New application.
  3. In the Add from the gallery section, type CrossKnowledge Learning Suite in the search box.
  4. Select CrossKnowledge Learning Suite from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, and walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra single sign-on for CrossKnowledge Learning Suite

Configure and test Microsoft Entra SSO with CrossKnowledge Learning Suite using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in CrossKnowledge Learning Suite.

To configure and test Microsoft Entra SSO with CrossKnowledge Learning Suite, complete the following building blocks:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    • Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    • Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure CrossKnowledge Learning Suite SSO - to configure the single sign-on settings on application side.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Entra ID > Enterprise apps > CrossKnowledge Learning Suite > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, select the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, enter the values for the following fields:

    a. In the Identifier text box, type a URL using the following pattern: https://<domain-name>.<region>.crossknowledge.com/libs/simplesaml/www/module.php/saml/sp/metadata.php/SAML2-{driver-number}

    b. In the Reply URL text box, type a URL using the following pattern: https://<domain-name>.<region>.crossknowledge.com/libs/simplesaml/www/module.php/saml/sp/saml2-acs.php/SAML2-{driver-number}

  6. Select Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type a URL using the following pattern: https://<domain-name>.<region>.crossknowledge.com/libs/simplesaml/www/module.php/saml/sp/saml2-acs.php/SAML2-{driver-number}

    Note

    These values aren't real. Update these values with the actual Identifier, Reply URL and Sign-on URL. Contact CrossKnowledge Learning Suite Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  7. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  8. On the Set up CrossKnowledge Learning Suite section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create and assign Microsoft Entra test user

Follow the guidelines in the create and assign a user account quickstart to create a test user account called B.Simon.

Configure CrossKnowledge Learning Suite SSO

To configure single sign-on on CrossKnowledge Learning Suite side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from the application configuration to CrossKnowledge Learning Suite support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create CrossKnowledge Learning Suite test user

In this section, you create a user called B.Simon in CrossKnowledge Learning Suite. Work with CrossKnowledge Learning Suite support team to add the users in the CrossKnowledge Learning Suite platform. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration using the Access Panel.

When you select the CrossKnowledge Learning Suite tile in the Access Panel, you should be automatically signed in to the CrossKnowledge Learning Suite for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional resources

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