can

Question

Hi

I need help with my account because it’s said they it’s blocked and i can’t get in. And i need it

Please help me

Answer 1

Hello,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

If you tried to sign in and received a message that your account is blocked, it means that your account activity might have violated the Microsoft terms of use.

You can use the Outlook sign-in helper tool below to unblock your account.

https://support.microsoft.com/en-us/office/unbl...

If you're still having trouble recovering your account, and you haven't turned on two-step verification, you can use the account recovery form below to recover your account.

https://account.live.com/acsr

Detailed steps on how to use the Account Recovery Form can be found here: https://support.microsoft.com/help/b19c02d1-a78...

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you via email.

Let me know if you still need more help.