Problem logging on OneDrive

Question

So i have a problem connecting to OneDrive (microsoft business standard). It started like a half a year ago. OneDrive wasnt synchronizing anymore. I reconnected and the problem was solved. 2 months ago the problem started again but then more frequently. Untill now, i disconnected but now i cant reconnect.

I fill i my email and then a new screen pops up where i normally enter my password. But now it keeps loading and i cant enter my password.

I tried all the normall options like, uninstall and reinstall, deleting accounts from windows, resetting OneDrive, trying different pc’s etc. Nothing worked so far.

Also i cant synchronize other OneDrive accounts either. Its like something is blocking.

Hopefully somebody could help me out with this problem.

Answer 1

Zijn deze pc's gekoppeld aan een werk- of schoolaccount onder Access work or school?

Dit wijst op een beleid voor het inloggen door het account geblokkeerd. Op één pc ga je naar Instellingen, Accounts, Toegang tot werk of school, selecteer je werkaccount, open Info en druk dan op Sync. Ga vervolgens naar E-mail en accounts en verwijder alle dubbele werkvermeldingen, start de pc opnieuw op en probeer dan opnieuw in te loggen op OneDrive. Als het nog steeds loopt, vraag je beheerder dan om Conditional Access of aanmeldbeleid te bekijken, omdat deze het OneDrive-aanmeldvenster kunnen blokkeren.

Answer 2

Hello, are you able to sign in to your account on the web using the same device?

This usually points to a broken Windows sign in component or cached credentials. Go to Settings, Accounts, Access work or school, disconnect your work account. Then open Credential Manager and remove all OneDrive and Office entries. Restart your PC, then open OneDrive and sign in again. If it still fails, go to Settings, Apps, find Microsoft Edge WebView2 Runtime, select Modify, then Repair, and try again.